Front Desk Agent
2 months ago
About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company
Location Description
At the Cambria Hotel Pittsburgh Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice-we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Pittsburgh Downtown with Pyramid Hotel Group can mean for you
Overview
About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Location Description
The Cambria Hotel of Pittsburgh is a peaceful retreat amid the bustle in Pittsburgh. Unwind in our all-suite accommodations in the heart of the business district, filled with skyscrapers, stores, and vibrant dining and entertainment. Whether you are in town for a family vacation or a business trip, our upscale hotel puts you close to the area's top sights like Carnegie Science Museum, PPG Paints Arena, Rivers Casino, theaters, restaurants, and more.
Mission of the Role:
The Front Desk Agent is responsible for assisting guests efficiently, courteously, and professionally in all front desk related functions. Maintaining Pyramid Global Hospilitality's high standards of service and hospitality.
Essential Job Functions:
- Handles guest check-ins and outs efficiently and in a friendly and professional manner
- Utilizes a thorough working knowledge of the reservation system and procedures; takes reservations and knows cancellation procedures and policies
- Resolve guest challenges and take appropriate action to ensure guest satisfaction
- Process customer payments according to established procedures and policies including proper cash handling and credit card authorizations
- Efficient communication with other departments of the hotel in order to support special requests, late checkouts, maintenance needs, and guest concerns
- Assist with pre-registration and blocking of reservations. Prepares for group arrivals and departures
- Provides the highest quality of service to guests at all times.
- Perform all other duties as deemed necessary by management
Requirements:
- High school diploma preferred
- Excellent communication, organization, and customer service skilled are required
- Must be able to stand for the duration of a shift
-
Front Desk Agent
4 weeks ago
Pittsburgh, Pennsylvania, United States Concord Hospitality Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience. Your role will involve assisting guests with their queries, resolving...
-
Front Desk Agent
4 months ago
Pittsburgh, United States Comfort Inn Full timeA Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services Perform all check-in and check-out tasks...
-
Front Desk Agent
4 weeks ago
Pittsburgh, United States Omni Hotels Full timeSince opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. A multi-million-dollar renovation has only enhan Front Desk, Agent, Omni, Hotel
-
PM Front Desk Agent
2 months ago
Pittsburgh, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Holiday Inn Express Pittsburgh [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...
-
Front Desk Agent
4 weeks ago
Pittsburgh, United States HYATT Hotels Full timeHyatt Hotels - 5335 Baum Boulevard [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties; Provide...
-
Front Desk Agent
2 weeks ago
Pittsburgh, Pennsylvania, United States Concord Hospitality Full timeFront Desk & Guest CareWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Concord Hospitality. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.Key Responsibilities:Assist guests efficiently, courteously, and...
-
Front Desk Agent
4 weeks ago
Pittsburgh, Pennsylvania, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.We offer a range of...
-
Front Desk Agent
1 month ago
Pittsburgh, United States AccorHotel Full timeYou are the beginning of an exceptional guest experience. As a Front Desk Agent you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions care in guest room selection and knowledge of the hotel will ensure our guests have a lasting memory of their visit.What You Will Be Doing: Greet...
-
Front Desk Agent
4 weeks ago
Pittsburgh, United States AccorHotel Full timeYou are the beginning of an exceptional guest experience. As a Front Desk Agent you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions care in guest room selection and knowledge of the hotel will ensure our guests have a lasting memory of their visit.What You Will Be Doing: Greet...
-
Front Desk Agent
4 months ago
Pittsburgh, United States Crescent Hotels & Resorts Full timeGreets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes gu Front Desk, Agent, Hotel
-
Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Concord Hospitality Full timeFront Desk Agent Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities: Assist...
-
Front Desk Supervisor
3 days ago
Pittsburgh, United States MSCCN Full timeSupervise front desk operations including desk agents, PBX operators and bellpersons. Respond to guest requests including problem resolution. Check guests in and out of the hotel and provide customer service. Cash handling.
-
Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and handling hotel operations with a high level of efficiency and professionalism.Key ResponsibilitiesRegister guests and handle...
-
Front Desk Agent
6 months ago
Pittsburgh, United States Accor Full timeCompany Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers,...
-
Front Desk Agent- Wyndham Garden Pittsburgh, PA
4 months ago
Pittsburgh, United States Blue Sky Hospitality Solutions Full timeAbout the Front Desk Agent Wyndham Garden PittsburghWe're looking for a friendly, team-oriented Front Desk Representative to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly, easygoing...
-
Hotel Front Desk Agent
3 months ago
Pittsburgh, United States TRYP by Wyndham PittsburghLawrenceville Full timeDescription Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...
-
Front Desk Representative
1 month ago
Pittsburgh, Pennsylvania, United States AccorHotel Full timeJob Title: Front Desk AgentYou are the first point of contact for our guests, setting the tone for their entire stay. As a Front Desk Agent, you will be responsible for ensuring a warm and welcoming experience for all our visitors.Key Responsibilities:Welcoming guests and checking them in/out efficiently and accuratelyManaging guest room assignments and...
-
Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full timeJob SummaryAs a Front Desk Agent at Hampton Inn & Suites Pittsburgh, you will be responsible for providing exceptional guest service, registering guests, and handling various front desk duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesGuest...
-
Pittsburgh, United States Blue Sky Hospitality Solutions Full timeJoin Our Team as a Front Desk Agent at Wyndham Garden Pittsburgh Airport! Are you a friendly, team-oriented individual who loves making people feel welcome? At Wyndham Garden Pittsburgh Airport, we're looking for a dedicated Front Desk Agent to be the first point of contact for our valued guests. In this role, you'll be responsible for providing exceptional...
-
Front Desk Representative
4 weeks ago
Pittsburgh, Pennsylvania, United States Accor Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team at Fairmont Pittsburgh. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing guest registrations, and ensuring a smooth and efficient check-in and check-out process.Key...