Overnight Loss Control
2 months ago
Company Description
At Chuze Fitness, we're reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We're seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.
If you're ready to dive into the heart of hospitality, we want you on our team Join us in making a difference
Job Description
$13.12 - $16.39 / Per Hour based on experience
The Loss Control Team Member is responsible for ensuring the safety and security of the gym's property, assets, members, and staff during the night shift. This role involves monitoring surveillance systems, managing access control, preventing unauthorized access, resolving conflicts professionally, and maintaining detailed incident reports. Additionally, the Loss Control Team Member will assist with gym operations, including inventory management, customer service, and adherence to company policies and procedures.
Duties and Responsibilities:
Monitor surveillance footage and door access entry to protect property and assets, recording any damage or injury situations
Exercise professional conflict resolution when assisting customers with questions, requests, concerns, and complaints
Deny gym access to non-members and unauthorized guests, removing individuals who are causing or have caused property damage
Provide detailed reports to the Risk and Compliance Supervisor on daily activities and any incidents that may have occurred to management
Collaborate with local law enforcement or emergency services when necessary
Maintain working knowledge of club operations, such as monitoring gym access by members, POS transactions, member interactions, and the essential functions of the club management software
Adhere to and enforce all company policies and club rules
Assist in maintaining a clean and presentable gym
Monitor email for general communications updates from management and communicate security infractions
Assist with inventory management through spot checks and inventory audits
Perks & Benefits Include:
Accrued PTO and Sick time with paid floating holidays
Medical Insurance with a large employer contribution
Cellphone stipend
Supplemental Insurances: Dental, Vision, Life, STD, Accident, and more (plans may change year to year)
401k plan (eligible after 30 days of employment)
Discounts in-club and through vendor partners
Free gym membership + 1 free family/friend gym membership
Qualifications
Required
High school diploma or equivalent
Ability to work overnight and on weekends
Access to reliable transportation with the ability to regularly travel between clubs within the market
Excellent knowledge of security protocols
Ability to communicate effectively verbally, non-verbally, and in writing
Must possess integrity, trust, and ability to work independently.
Ability to react appropriately in stressful situations
Problem-solving and time-management skills
Attention to detail
Essential Physical Requirements
Ability to read effectively and concentrate for extended periods
Typing and computer operations
Touring the club: walking and climbing stairs
Ability to bend and squat
Sitting and standing for long periods
Ability to lift at least 45lbs
Preferred
2-3 years of previous experience in loss control or related fields (preferred)
Additional Information
Chuze Fitness is an Equal Oppoertunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.
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