Reservation Concierge
2 months ago
JCC Rockland is looking for an outgoing enthusiastic concierge to join our team. This position will be responsible for monitoring member reservations while creating a welcoming and friendly environment. They will have the responsibility of monitoring and ensuring reservations are being made while being responsive to members' needs. The concierge will provide assistance with the app, educate members where needed, and check them in for classes and court reservations.
Position hours : 5:45 am to 12 pm Monday-Friday
DUTIES AND RESPONSIBILITIES
- Open the JCC at 6 am; arrive at 5:45am
- Greet members in with a warm welcome and a fond farewell
- Check members into the fitness center and classes/court times
- Be outgoing and willing to approach members and inquire if they made reservations
- Enforce reservations policy and assist members in learning our procedures ? Communicate with reception desk
- Be familiar with group fitness classes
- Manage scheduling
- Maintain work areas in a clean and orderly manner at all times.
- Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic and helpful attitude. LEAF-(Listen, empathize, apologize, fix)
- Assist members/guests as needed with app, JCC programs, etc.
- Assist management or any authored personnel requesting assistance with any task related to the JCC
BENEFITS
- JCC Membership
SPECIALIZED SKILLS AND COMPETENCIES
1. Excellent human relations, customer service, and communication skills
2. Must be proficient in Microsoft Office / Google Docs
3. Customer service and hospitality experience
4. Become proficient after training in the JCC's membership database (Daxko) and App (Technogym)
JOB QUALIFICATIONS
- High School diploma and 1 year of hospitality/service industry experience, preferred
- Requires long periods of standing or sitting
- An positive attitude and enthusiasm for helping others
$17
Agency Information:
jccrockland.org
-
Reservation Experience Coordinator
4 weeks ago
West Nyack, New York, United States JCC Association Full time**Job Summary:**The Reservation Concierge is a key role within our organization, requiring excellent customer service skills, attention to detail, and the ability to multitask effectively. As a member of our team, you will be responsible for monitoring member reservations, checking them in for classes and court reservations, and providing exceptional service...
-
Concierge Ambassador
4 weeks ago
West Nyack, New York, United States JCC Association Full time**About JCC Rockland:**We are seeking a highly skilled and enthusiastic Reservation Concierge to join our team at JCC Rockland. The successful candidate will be responsible for creating a welcoming environment, assisting members with reservations, and ensuring a smooth experience for all visitors.
-
Club Concierge
4 weeks ago
West Hollywood, United States John Reed Fitness Full timeJob Title: Club ConciergeWe are seeking a professional Club Concierge to join our team at John Reed Fitness. As a Club Concierge, you will be responsible for supporting membership acquisition, including renewals, and delivering an exceptional member experience.Key Responsibilities:Support membership acquisition through our CRM systemConduct daily club tours...
-
Concierge Supervisor
4 weeks ago
West Palm Beach, United States Pyramid Global Hospitality Full timeAbout Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee...
-
Member Services Concierge
3 weeks ago
West Palm Beach, United States Popstroke Full timeAbout PopStrokeWelcome to PopStroke, where we've reinvented the classic pastime of mini-golf into an extraordinary experience. Imagine a place where the charm of traditional mini-golf meets innovative technology and custom-designed courses, where playful challenges unfold against the backdrop of beautifully designed landscapes. This is PopStroke - where the...
-
Member Services Concierge
4 weeks ago
West Palm Beach, United States Popstroke Full timeAbout PopStrokeWelcome to PopStroke, where we've reinvented the classic pastime of mini-golf into an extraordinary experience. Imagine a place where the charm of traditional mini-golf meets innovative technology and custom-designed courses, where playful challenges unfold against the backdrop of beautifully designed landscapes. This is PopStroke - where the...
-
Member Services Concierge
3 weeks ago
West Palm Beach, United States Popstroke Full timeAbout PopStrokeWelcome to PopStroke, where we've reinvented the classic pastime of mini-golf into an extraordinary experience. Imagine a place where the charm of traditional mini-golf meets innovative technology and custom-designed courses, where playful challenges unfold against the backdrop of beautifully designed landscapes. This is PopStroke - where the...
-
Member Services Concierge
2 weeks ago
West Palm Beach, United States Popstroke Full timeAbout PopStroke Welcome to PopStroke, where we've reinvented the classic pastime of mini-golf into an extraordinary experience. Imagine a place where the charm of traditional mini-golf meets innovative technology and custom-designed courses, where playful challenges unfold against the backdrop of beautifully designed landscapes. This is PopStroke - where the...
-
Guest Service Representative>
6 months ago
West Columbia, United States Schulte Companies Full timeSchulte Companies - 1619 Pendleton St [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and common...
-
Hotel Front Office Agent
5 days ago
West Palm Beach, Florida, United States Rock Palm Beach Services Llc Full timeKey Responsibilities:">As a Hotel Front Office Agent, you will be responsible for managing the front desk operation during evening and overnight shifts. This includes greeting guests, handling reservations, check-ins, and check-outs, as well as assisting with Concierge duties and monitoring hotel room key inventory.You will also be responsible for...
-
Host
3 months ago
West Hollywood, United States Drake's Hollywood Full timeRole Summary A Host at Drake's WEHO is responsible for providing exceptional service to guests. As a Host, you will ensure each guest begins their experience with a positive and warm welcome and are able to seat guests according to availability. You are familiar with our reservations system and manage the flow of service by monitoring all private bookings,...
-
Host
1 month ago
West Hollywood, United States Drake's Hollywood Full timeRole Summary A Host at Drake's WEHO is responsible for providing exceptional service to guests. As a Host, you will ensure each guest begins their experience with a positive and warm welcome and are able to seat guests according to availability. You are familiar with our reservations system and manage the flow of service by monitoring all private bookings,...
-
Hotel Front Desk
8 months ago
West Valley City, United States Fairfield Inn by Marriott Downtown SLC Full timeDescription Are you looking for a rewarding career in the hospitality industry to demonstrate your excellent customer service skills and local expertise? Our thriving hotel is looking for a friendly and trustworthy individual to be our new concierge. You are the first person to meet guests upon arrival and will be responsible for checking in guests, making...
-
Customer Experience Coordinator
2 weeks ago
West Palm Beach, Florida, United States Popstroke Full timeJob SummaryWe are seeking a skilled Member Services Concierge to provide exceptional guest service and support our members' needs. The ideal candidate will have a passion for delivering outstanding customer experiences, excellent communication skills, and the ability to work independently and as part of a team. Main Responsibilities Provide personalized...
-
Director of Front Office
3 weeks ago
West Hollywood, United States Montage Hotels Full timeLive Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome...
-
Customer Service Representative-EYW
4 months ago
Key West, United States Signature Aviation Full timeSignature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and...
-
Customer Service Representative-F45
3 weeks ago
West Palm Beach, United States BBA Aviation Plc. Full timeJOB DESCRIPTIONSignature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional,...
-
Customer Service Representative
4 weeks ago
West Palm Beach, United States Signature Flight Support Full timeSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development. Signature's Customer...
-
Customer Service Representative
4 weeks ago
West Palm Beach, United States BBA Aviation Plc. Full timeJOB DESCRIPTION Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development. Signature's...
-
Regional Director of Catering Sales
2 weeks ago
West Hollywood, United States Wolfgang Puck Catering Full timeJob DescriptionJob Description Wolfgang Puck Catering Salary: $110,000 - $125,000Other Forms of Compensation: Commission Plan, upwards of $150,000Pay Grade: G15 Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and...