Customer Experience Coordinator

1 day ago


West Palm Beach, Florida, United States Popstroke Full time
Job Summary

We are seeking a skilled Member Services Concierge to provide exceptional guest service and support our members' needs. The ideal candidate will have a passion for delivering outstanding customer experiences, excellent communication skills, and the ability to work independently and as part of a team.

Main Responsibilities
  • Provide personalized service to members, addressing their needs and preferences with professionalism and efficiency
  • Assist with creating and managing a member event schedule, including planning, organizing, and hosting monthly receptions and dinners
  • Cultivate and nurture relationships with partners and businesses in the area to effectively manage the membership reservation program
Requirements and Qualifications
  • At least 3 years of experience in customer service, preferably in the hotel or club industry
  • Excellent communication and interpersonal skills, with the ability to build relationships with clients
  • Highly organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously
Compensation Package

The annual salary is around $55,000, plus benefits and opportunities for career advancement.



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