Customer Operations Specialist
3 weeks ago
Summary of Job:The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be based out of our Austin, TX office and is a hybrid role that will work 2 days per week in the Austin office. Description of Job Duties:Maintains, and distributes accounting documents, records and reportsProcesses payments via multiple channels such as Chargify, Salesforce and Bill.comHandles communication both written and via telephone regarding payment and compensationMatches the corresponding payment reports to participant records with all supporting documentationInvestigates and resolves problems associated with processing of paymentsAssists with monthly status reports, and monthly closingsCoding invoices, vouchers, expense reports, check requests, etc., with correct codes conforming to standard procedures to ensure proper entry into payment softwareWork with customers that are late or defaulted on paymentsReceives, researches and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate personsExcellent organizational and time management skills to manage multiple tasks and meet deadlinesExcellent interpersonal communication and critical thinking skillsSupport deployment and post-implementation testing/validation of configuration changes and releases for new products within Salesforce/ChargifyPartner with business stakeholders and project managers to proactively identify, drive, and build improvements, enhancements, and system customization that solve business needsFocus on user experience, solving business issues and ensure data accuracy across the systemPerform month-end support dutyOther duties as assigned Required Skills and Experience:High degree of intellectual curiosity to expand knowledge base and put learning to action with the aim of impacting the top and bottom line of the businessStrong service and solutions oriented approachComfortable working with cross functional teams in Sales, Customer Success and FinanceHave ability to work independently with minimal supervisionExcellent verbal and written communication and the ability to interact professionally with diverse groups, executives, managers, and subject matter expertsPreferred Skills and Experience:2 - 3 years of experience in Accounts Payable or general accounting experiencePrior Salesforce experience highly preferredChargify or Bill.com experience preferred
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Customer Operations Specialist
1 week ago
AUSTIN, United States Digital Pharmacist Full timeSummary of Job: The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be based...
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Customer Operations Specialist
4 weeks ago
Austin, United States Digital Pharmacist Full timeJob DescriptionJob DescriptionSummary of Job:The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS...
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Customer Operations Specialist
4 days ago
Austin, United States Nutrabolt Full timeWho We Are:Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...
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Customer Operations Specialist
5 days ago
Austin, United States Nutrabolt Full timeWho We Are: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...
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Customer Experience Specialist
2 days ago
Austin, United States PlayVS Full time**Customer Experience Specialist** Austin, Texas / Sales & Customer Success Customer Support / Full Time The fastest-growing High School and College sport in America isnt basketball or footballits esportsand PlayVS is the official platform for High School and Collegiate esports. We offer an incredible, full-stack esport platformgame integrations, team...
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Customer Experience Specialist
18 minutes ago
Austin, United States PlayVS Full time**Customer Experience Specialist** Austin, Texas / Sales & Customer Success Customer Support / Full Time The fastest-growing High School and College sport in America isnt basketball or footballits esportsand PlayVS is the official platform for High School and Collegiate esports. We offer an incredible, full-stack esport platformgame integrations, team...
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Customer Operations Specialist
1 month ago
Austin, United States Digital Pharmacist Full timeSummary of Job:The Customer Operations Specailist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be...
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Customer Operations Specialist
1 month ago
Austin, Texas, United States Digital Pharmacist Full timeSummary of Job:The Customer Operations Specailist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, , and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be based out of...
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Customer Support Specialist
2 weeks ago
Austin, United States Hive9 Full time**Customer Support Specialist** Customer Success Austin, Texas Minimum Experience **Experienced** We are searching for a tech-savvy Customer Support Specialist to own the management of tickets that are created by customer and internal users. To be successful in this role, you should be an excellent communicator whos able to earn our customers trust. Due to a...
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Customer Support Specialist
6 days ago
Austin, United States Dealhub Full time** Customer Support Specialist** Customer Success USA, Austin **Description** DealHub.io is known for its professional and thorough support team, and its kind and patient attitude. As a hyper-growth company, with more and more customers who choose to work with us, our Support team is expanding and provides enterprise-level assistance to our customers around...
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Customer Relations Specialist
4 weeks ago
Austin, United States Rollins Full time** Customer Relations Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO025221 Showing 1 location **Job Details** **Description** Customer Service Specialist **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our...
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Customer Service Specialist
1 week ago
Austin, United States Strand Brothers - Service Experts Full timeWhy You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU Generous PTO...
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Customer Service Specialists
1 month ago
Austin, United States Rollins Full time** Customer Service Specialists** **Job Category****:** Customer Service **Requisition Number****:** CUSTO021754 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. Our **Customer Service Specialists** are...
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Customer Support Specialist
2 weeks ago
Austin, United States BrandMaker Full time**Customer Support Specialist (Remote - US)** Austin, TX / Customer Org Customer Support / Full Time Due to a recent merger, BrandMaker has now integrated with Hive9, another pioneer of SaaS marketing solutions. The new organizations differentiated capabilities enable the combined companies to address the full spectrum of marketing operations use cases,...
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Retail Customer Service Specialist
5 days ago
Austin, United States Verizon Communications, Inc. Full time**Retail Customer Service Specialist** * Job # 593936 * Date posted - 2022-02-28 Share this Job **** **When you join Verizon** Verizon is one of the worlds leading providers of technology and communications services, transforming the way we connect across the globe. Were a diverse network of people driven by our shared ambition to shape a better future....
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Customer Operations Specialist
1 month ago
Austin, United States Digital Pharmacist Full time**Summary of Job**: **Description of Job Duties**: - Maintains, and distributes accounting documents, records and reports - Handles communication both written and via telephone regarding payment and compensation - Matches the corresponding payment reports to participant records with all supporting documentation - Investigates and resolves problems...
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Field Operations Specialist
2 days ago
Austin, United States STR Management Full timeSTR Management is a premier vacation rental company headquartered in the lively city of Austin, Texas. We take immense pride in delivering top-notch property management services to vacation rental property owners while ensuring guests have unforgettable experiences. We are currently in search of an enthusiastic and detail-driven Field Operations Specialist...
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Customer Support Specialist
1 month ago
Austin, United States Shift Robotics Full timeJob DescriptionJob DescriptionAs a Customer Support Specialist at Shift, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products. This multifaceted role will involve addressing customer inquiries, handling returns, coordinating product repairs, managing shipping...
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Customer Onboarding Specialist
4 days ago
Austin, United States Subsplash Full timeJob DescriptionJob DescriptionCustomer Onboarding Specialist IAbout SubsplashBased in Seattle, Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we've pioneered the market with the first ever church mobile app. Since then, we've been...
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Field Operations Specialist
1 month ago
Austin, United States Willbanks Associates Inc Full timeJob DescriptionJob DescriptionDescription:Field Operations Specialist We are looking for an energetic and experienced Field Operations Specialist to join our growing team! For the right individual, the rewards — financial and personal — will be tremendous.About WillbanksWillbanks, Inc. is a 3rd generation family business founded in 1977 specializing in...