Customer Service Specialists

1 week ago

Austin, United States Rollins Full time

** Customer Service Specialists**

**Job Category****:** Customer Service **Requisition Number****:** CUSTO021754 Showing 1 location **Job Details**

**Description**

**At Orkin, our purpose is to help protect the world where we live, work, and play.**

Our **Customer Service Specialists** are committed to this purpose.

Our **Customer Service Specialists** are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth.

At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**

**The Successful Customer Service Specialist Will . . .**

* Answer **high volume** inbound customer service calls with an open, friendly greeting

* Perform outbound calls to customers regarding outstanding account balances

* Receive payments from past due customers

* Reschedule appointments at customers request

* Proficiently navigate a Windows-based & Web-based system

* Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs

* Use strong communication skills to communicate/empathize with customers

* Work well within a team

* Participate in quality assurance processes/programs/initiatives as requested

***If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team***

**We Offer**

* Competitive hourly pay

* Comprehensive benefits package including medical, dental, vision, maternity & life insurance

* 401(k) plan with company match, employee stock purchase plan

* Paid vacation, holidays, and sick leave

* Employee discounts, tuition reimbursement, dependent scholarship awards

* **Quality, comprehensive training programs**

* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers

* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

* The Pest Management Industry is growing and is a recession resistant line of business

* Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA

**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.

**Skills**

**Required**

**Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Required**

High School/GED or better.

**Preferred**

Bachelors or better.

Some college or better.

**Experience**

**Required**

**2 years:** Proven customer service experience

**1 year:** Proficiency in MS Outlook, Word and Excel

**Preferred**

**3-4 years:** Scheduling or dispatch experience in a service industry

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Customer Service Billing Specialist

    Found in: Resume Library US A2 - 1 week ago

    Austin, Texas, United States CommUnityCare Health Centers Full time

    Overview: The Customer Service Billing Specialist works as part  of central Revenue Cycle team to offer both internal and external customer service in relation to patient account balances. The Customer Service Billing Specialist is responsible for timely resolution of all calls routed to the billing phone queue, processing patient payments and is...

  • Customer Support Specialist

    1 week ago

    Austin, United States Restream, Inc. Full time

    **Customer Support Specialist - APAC**APAC / Support / Full Time Were looking for a Support Specialist to join the journey as we enable millions of people around the world to reach, engage, and monetize their audience! We are driven by a desire to empower content creators to reach wider audiences and allow brands to spread their message across a massive...

  • Customer Support Specialist

    Found in: Appcast Linkedin GBL C2 - 6 days ago

    Austin, United States Shift Robotics Full time

    As a Customer Support Specialist at Shift, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products. This multifaceted role will involve addressing customer inquiries, handling returns, coordinating product repairs, managing shipping logistics, and supporting B2B...

  • Customer Support Specialist

    1 week ago

    Austin, United States Shift Robotics Full time

    Job DescriptionJob DescriptionAs a Customer Support Specialist at Shift, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products. This multifaceted role will involve addressing customer inquiries, handling returns, coordinating product repairs, managing shipping...

  • Administrative Assistant Customer Service

    Found in: beBee jobs US - 1 week ago

    Austin, Texas, United States Good Guys Tree Service LLC Full time

    Immediate opening for an Administrative Assistant / Customer Service position.Hours for this position are Monday to Friday, 7:45 AM - 5:00 PM.Job Details: Answer high volume phone calls Attention to Detail Customer Service Computer Proficiency CRM Software Experience Familiar with Google Sheets and GmailMust have great interpersonal and customer service...

  • Customer Onboarding Specialist

    Found in: beBee jobs US - 2 weeks ago

    Austin, Texas, United States TRNSACT Full time

    Customer Onboarding Specialist at TrnsactLocation: RemoteDepartment: Customer SuccessType: Full TimeMin. Experience: 2 yrs ExperienceAbout Trnsact:TRNSACT is a leading technology company revolutionizing the way businesses engage with financial transactions online. Our platform offers a seamless, secure, and efficient equipment buying experience for...

  • Customer Experience Specialist

    2 weeks ago

    Austin, United States Really Communications, Inc. Full time

    Job DescriptionJob DescriptionAre you a dynamic and motivated individual? Do you thrive on creating positive customer experiences and driving new business? If so, we have the perfect opportunity for you! Join REALLY as a Customer Experience Specialist, where you will play a pivotal role responsible for delivering a white glove experience to our wireless...

  • Resident Service Specialist

    6 days ago

    Austin, United States Udr, Inc. Full time

    Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with r Resident, Business Operations, Customer Service, Specialist, Service Manager, Retail, Property Management,...

  • Customer Support Specialist

    1 week ago

    Austin, United States Triggermail Full time

    **Customer Support Specialist** at Bluecore, Inc. Austin, TX **In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail e-commerce customers!** The support team at Bluecore is committed to delivering quality products and services by holding each other accountable...

  • Sales and Service Specialist

    1 week ago

    Austin, United States Hertz Full time $16

    Wages: $16.00/hr.The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber driversEnsure optimal operational efficacies to provide customers the best rental car experienceProvide...

  • Customer Support Specialist

    Found in: Resume Library US A2 - 1 week ago

    Austin, Texas, United States Shift Robotics Full time

    As a Customer Support Specialist at Shift, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products. This multifaceted role will involve addressing customer inquiries, handling returns, coordinating product repairs, managing shipping logistics, and supporting B2B...

  • Sales and Service Specialist

    1 week ago

    Austin, United States Hertz Full time $16

    Wages: $16.00/hr.The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber driversResponsibilities:Ensure optimal operational efficacies to provide customers with the best rental car...

  • Customer Operations Specialist

    3 days ago

    Austin, United States Digital Pharmacist Full time

    Job DescriptionJob DescriptionSummary of Job:The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS...

  • Customer Operations Specialist

    17 hours ago

    Austin, United States Digital Pharmacist Full time

    Job DescriptionJob DescriptionSummary of Job:The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS...

  • Customer Service Specialist

    1 week ago

    Austin, United States ObjectWin Technology Full time

    12 months contract (W2)Location: Austin, TX 78735.Job Description:Location: Austin, TX (onsite)Spotlight Call Notes:Most transactions are via email vs. over the phoneSAP and a Salesforce based portal will be utilized on a daily basis - previous experience or familiarity with these tools is nice to have, but the contractor can be trainedTechnology or...

  • Senior Customer Marketing Specialist

    Found in: beBee jobs US - 2 weeks ago

    Austin, Texas, United States UL Solutions Full time

    JOB DESCRIPTIONAs a Senior Customer Marketing Specialist you will be instrumental in UL Solutions efforts in delighting and engaging our existing customer base. This role will be responsible for developing and executing customer marketing strategies to drive customer retention, loyalty, and advocacy.RESPONSIBILITIESDevelop a deep understanding of our...

  • Customer Care and Support Specialist

    1 week ago

    Austin, United States Fagron Full time

    **Customer Care and Support Specialist** **About the job** Customer Representatives support the organization by working directly with customers to ensure order accuracy, timeliness and completeness and promptly following up on any customer concerns. Role Responsibilities: * Accurately and quickly process orders generated from phone or email contact. * Timely...

  • Customer Service Manager

    1 week ago

    Austin, United States ICG America Full time

    Job DescriptionJob DescriptionCustomer Service ManagerWe're a fast-growing eCommerce company headquartered in Austin, TX and we’re looking for an experienced manager to lead our customer service team.Reporting to our VP of Operations, our Customer Service Manager is tasked with leading our team of associates in our ongoing quest for world-class...

  • Customer Service Rep

    1 week ago

    Austin, United States Meridian Brick Full time

    ** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01815 Showing 1 location **Job Details** **Description** JOB TITLE: Customer Service Rep DEPARTMENT: Production LOCATION: Austin, TX TRAVEL: N/A Meridian Brick brings together hundreds of years of brickmaking legacy and today is North Americas largest brick...

  • Customer Service Advisor

    22 hours ago

    Austin, United States Austin Sales & Marketing Co. Full time

    Job DescriptionJob DescriptionThis is not a remote/hybrid position.Position Overview: Are you a people person with a flair for sales? Do you thrive in fast-paced environments and enjoy engaging with customers face-to-face? If so, we have the perfect opportunity for you! We're currently seeking a Customer Service Advisor to join our team. In this role,...