Customer Operations Specialist

2 months ago

Austin, United States Digital Pharmacist Full time

**Summary of Job**:
**Description of Job Duties**:

- Maintains, and distributes accounting documents, records and reports
- Handles communication both written and via telephone regarding payment and compensation
- Matches the corresponding payment reports to participant records with all supporting documentation
- Investigates and resolves problems associated with processing of payments
- Assists with monthly status reports, and monthly closings
- Coding invoices, vouchers, expense reports, check requests, etc., with correct codes conforming to standard procedures to ensure proper entry into payment software
- Work with customers that are late or defaulted on payments
- Receives, researches and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons
- Excellent organizational and time management skills to manage multiple tasks and meet deadlines
- Excellent interpersonal communication and critical thinking skills
- Support deployment and post-implementation testing/validation of configuration changes and releases for new products within Salesforce/Chargify
- Partner with business stakeholders and project managers to proactively identify, drive, and build improvements, enhancements, and system customization that solve business needs
- Focus on user experience, solving business issues and ensure data accuracy across the system
- Perform month-end support duty
- Other duties as assigned

**Required Skills and Experience**:

- 2 - 3 years of experience in Accounts Payable or general accounting experience
- High degree of intellectual curiosity to expand knowledge base and put learning to action with the aim of impacting the top and bottom line of the business
- Strong service and solutions oriented approach
- Comfortable working with cross functional teams in Sales, Customer Success and Finance
- Have ability to work independently with mínimal supervision

**Preferred Skills and Experience**:

- Prior Salesforce experience highly preferred

tH14W1nQm8

  • Customer Operations Specialist

    1 month ago

    Austin, United States Digital Pharmacist Inc. Full time

    Summary of Job:The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be based...

  • Customer Success Specialist

    3 days ago

    Austin, United States Leading Reach, Inc. Full time

    **Who We're Looking For**: **This is a 100% remote position. **The Customer Success Operations Specialist plays a key role in coordinating with internal teams to promptly provision LeadingReach accounts and conduct outbound verification calls for end users. As the primary specialist at the forefront, you will be accountable for creating accounts generated...

  • Customer Operations Specialist

    4 weeks ago

    Austin, United States Digital Pharmacist Inc. Full time

    Summary of Job: The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization.  This position will be...

  • Customer Operations Specialist

    3 weeks ago

    AUSTIN, United States Digital Pharmacist Full time

    Summary of Job: The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be based...

  • Customer Success Specialist

    2 days ago

    Austin, United States Leading Reach Inc Full time

    Who We're Looking For: This is a 100% remote position. The Customer Success Operations Specialist plays a key role in coordinating with internal teams to promptly provision LeadingReach accounts and conduct outbound verification calls for end users. As the primary specialist at the forefront, you will be accountable for creating accounts generated through...

  • Customer Operations Specialist

    1 month ago

    Austin, United States Digital Pharmacist Full time

    Job DescriptionJob DescriptionSummary of Job:The Customer Operations Specialist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS...

  • Customer Operations Specialist

    1 week ago

    Austin, United States Nutrabolt Full time

    **Who We Are**: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...

  • Customer Operations Specialist

    3 weeks ago

    Austin, United States Nutrabolt Full time

    Who We Are:Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...

  • Customer Operations Specialist

    3 weeks ago

    Austin, United States Nutrabolt Full time

    Who We Are: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...

  • Customer Operations Specialist

    2 weeks ago

    Austin, United States Nutrabolt Full time

    Who We Are: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...

  • Customer Operations Specialist

    1 week ago

    Austin, United States Nutrabolt Full time

    Who We Are: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...

  • Customer Operations Specialist

    1 week ago

    Austin, United States Nutrabolt Full time

    Who We Are: Nutrabolt is a fast-growing, global active health and wellness company with a portfolio of market leading performance-oriented brands that energize and fuel active lifestyles. The company's disruptive and innovative products compete in the Functional Beverage and Active Nutrition segments, under three consumer-loved brands: C4® (one of the...

  • Customer Experience Specialist

    2 weeks ago

    Austin, United States PlayVS Full time

    **Customer Experience Specialist** Austin, Texas / Sales & Customer Success Customer Support / Full Time The fastest-growing High School and College sport in America isnt basketball or footballits esportsand PlayVS is the official platform for High School and Collegiate esports. We offer an incredible, full-stack esport platformgame integrations, team...

  • Customer Experience Specialist

    2 weeks ago

    Austin, United States PlayVS Full time

    **Customer Experience Specialist** Austin, Texas / Sales & Customer Success Customer Support / Full Time The fastest-growing High School and College sport in America isnt basketball or footballits esportsand PlayVS is the official platform for High School and Collegiate esports. We offer an incredible, full-stack esport platformgame integrations, team...

  • Customer Experience Specialist

    1 week ago

    Austin, United States PlayVS Full time

    **Customer Experience Specialist** Austin, Texas / Sales & Customer Success Customer Support / Full Time The fastest-growing High School and College sport in America isnt basketball or footballits esportsand PlayVS is the official platform for High School and Collegiate esports. We offer an incredible, full-stack esport platformgame integrations, team...

  • Customer Operations Specialist

    2 months ago

    Austin, United States Digital Pharmacist Full time

    Summary of Job:The Customer Operations Specailist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, Bill.com, and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization.  This position will be...

  • Customer Operations Specialist

    2 months ago

    Austin, Texas, United States Digital Pharmacist Full time

    Summary of Job:The Customer Operations Specailist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, , and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be based out of...

  • Customer Operations Specialist

    1 week ago

    Austin, Texas, United States Digital Pharmacist Full time

    Summary of Job:The Customer Operations Specailist will leverage their knowledge and practical understanding of Payment/Invoice systems such as Chargify, , and Salesforce CPQ/Billing as it relates to invoice generation, product configuration, payment reconciliation and improvement for a rapidly evolving SaaS organization. This position will be based out of...

  • Customer Service Specialist

    1 week ago

    Austin, Texas, United States AdaptHealth LLC Full time

    Description:AdaptHealth Opportunity – Apply TodayAt AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please...

  • Customer Support Specialist

    4 weeks ago

    Austin, United States Hive9 Full time

    **Customer Support Specialist** Customer Success Austin, Texas Minimum Experience **Experienced** We are searching for a tech-savvy Customer Support Specialist to own the management of tickets that are created by customer and internal users. To be successful in this role, you should be an excellent communicator whos able to earn our customers trust. Due to a...