Bridal Sales Specialist

2 months ago


Germantown, United States BellaVita Full time
About Us: Bella Vita Inc. is a premier home decor and lifestyle boutique with locations in Germantown and Nashville, TN. We specialize in unique and high-quality home decor, jewelry, and apparel. Our bridal registry service is a key area of growth, and we are seeking a dedicated Bridal Sales Specialist to join our retail team in Memphis.

Position Summary: The Bridal Sales Specialist is responsible for all non-customer-facing bridal tasks, ensuring seamless operations and support for the Bridal Director. This role is crucial for maintaining the efficiency and accuracy of our bridal registry services, ensuring that all calendar milestones and back-end processes are managed effectively on a daily basis.

Responsibilities:
  • Bridal Registry Management:
    • Attend all registry appointments with the Bridal Director whenever possible.
    • Assist the Bridal Director in preparing for registry appointments.
    • Enter registry items into Gift Reggie in "real time" as the Bridal Director leads the bridal registry appointment.
    • Manage the bridal experience timeline, including gifts and thank-you notes.
    • Complete bridal purchases in-store for guests if the Bridal Associate or Bridal Director is unavailable.
    • Maintain the registry calendar, including showers, appointments, and closings.
    • Ensure bridal processes are being followed by the team.
    • Perform manual updates and tasks that are not yet automated, such as in-store merchandise card purchases.
    • Stay up-to-date with all bridal registry analytics.
    • Audit current registries for accuracy.
    • Maintain the Bridal Shoppe area.
    • Notify brides of discontinued products and provide alternatives when desired.


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