Front Desk Associate

3 months ago

Hampton, United States LTD Hospitality Full time
If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, LTD Hospitality Group has an immediate opening for you to join our team as a Front Desk Associate.

** $100 SIGN ON BONUS **The ideal candidate for this position has strong attention to detail, excellent recall and follow up, and is able to multitask while maintaining a smile If you possess a positive, problem-solving attitude and a constant pursuit to be better... this is the perfect position for you

The Front Desk Associate is responsible for assisting our guests efficiently, courteously and professionally in all Front Desk related functions and to maintain the company's high standard of service and hospitality.

  • Provide the highest quality of service to the customer at all times.
  • Greet and register guests and provide room assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of registrations.
  • Have working knowledge of reservations and procedures, take reservations, and know cancellation procedures.
  • Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
  • Ensure that all cash, check and miscellaneous departments are in balance at the end of each shift. Utilize proper cash handling procedures in accordance to company policies.
  • Keep Housekeeping informed of any special requests, late checkouts and special need areas in the hotel.
  • Receive and transmit mail, phone, and written messages for guests.
  • Answer inquiries pertaining to hotel services, shopping, dining entertainment and travel directions.
  • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by company policy.
  • Keep the Front Desk area neat, clean, and free of safety hazards.
  • Have knowledge of hotel property, hotel staff, and hotel services with hours of operations; room locations, types of rooms and room selling strategies; hotel rates and discounts and how to handle each; and hotel credit and check cashing policies and procedures.
  • Be very knowledgeable of the Brand loyalty programs and their benefits and current promotions being offered.
  • Responsible for proper telephone etiquette.
  • Develop a thorough knowledge of Emergency procedures.
  • Other duties as assigned by the supervisor
Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
  • Has a sincere desire to exceed guest expectations
  • Must have exceptional oral and written communication skills
  • Must be dependable
  • Must have computer proficiency
  • Must have a minimum of a high school diploma or equivalent
  • Must be able to work weekends and holidays
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Benefits:
  • Medical, Dental, Vision & 401 (k) with company match
  • Voluntary Short Term
  • Life & Accidental Death Insurance
  • Hotel Discounts
  • Paid Time Off
  • Training and Development Opportunities and Much More


For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you

LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status

BE A PART OF SOMETHING GREAT

We are a family company. Our strength is in our people, and we are proud to have built a team dedicated to excellence and service. Opportunity is one of our core corporate values. That's why we believe in giving members of the LTD team their own opportunities to grow and advance in their careers, with exciting new initiatives happening all of the time.
CURRENT OPENINGS

LTD Hospitality Group is currently seeking qualified candidates with a passion for the hotel business. Those willing to share our dedication to exceptional customer service should apply.

  • Front Desk Associate

    4 months ago

    Hampton, United States Atrium Hospitality Full time

    Hotel: Hampton Roads Embassy Suites. Front Desk Associate. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to brin Associate, Front Desk, Front Desk Associate, Customer Service, Hospitality, Hotel

  • Front Desk Associate

    1 month ago

    Hampton, Virginia, United States Atrium Hospitality Full time

    Hotel:At Atrium Hospitality, we strive to create a positive work environment for our associates. As a Front Desk Associate at Hampton Roads Embassy Suites, you will be part of a team that values teamwork, passion, and appreciation for service excellence. Your role will involve providing exceptional customer service to our guests, ensuring a smooth and...

  • Front Desk Associate

    4 weeks ago

    Hampton, Virginia, United States ZMC Hotels Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our front desk team as a Front Desk Associate. In this role, you will be responsible for ensuring that all guests are treated in an efficient and courteous manner, addressing any concerns they may have, and maintaining the highest levels of guest...

  • Front Desk Associate

    1 month ago

    Hampton, Virginia, United States ZMC Hotels Full time

    Job Title: Guest Services AssociateWe are seeking a highly organized and customer-focused individual to join our team as a Guest Services Associate. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Job Summary:This is a fast-paced and...

  • Front Desk Supervisor

    5 months ago

    Hampton, United States Eastern Sports Management Full time

    Description The Hampton Virginia Aquaplex is currently accepting applications for Front Desk Supervisor. The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk Supervisor needs to be prepared to answer more complex guest...

  • Front Desk Supervisor

    2 weeks ago

    Hampton, Virginia, United States Eastern Sports Management Full time

    Front Desk Supervisor Job SummaryThe Eastern Sports Management Front Desk Supervisor is the leader of the front desk staff. The role requires providing excellent guest service, answering complex guest questions, and coordinating tours of the property. This position is ideal for individuals who enjoy working in a fast-paced environment and have strong...

  • Front Desk Receptionist

    1 month ago

    Hampton, Virginia, United States Hampton Roads Otolaryngology Assoc Full time

    Job DescriptionJob Title: Front Desk ReceptionistDepartment: Front DeskReports To: Office ManagerHours of Availability: 7am-7pm Monday through FridayJob Summary:We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Hampton Roads Otolaryngology Assoc. The ideal candidate will have excellent communication skills, be able to...

  • Front Desk Team Lead

    1 month ago

    Hampton, Virginia, United States Eastern Sports Management Full time

    Job Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Hampton Virginia Aquaplex. As a key member of our front desk staff, you will be responsible for providing exceptional guest service, resolving complex guest inquiries, and coordinating tours of the property.Key...

  • Front Desk Representative

    4 weeks ago

    Hampton, Virginia, United States Eastern Sports Management Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Eastern Sports Management. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, registering guests for leagues and events, and maintaining accurate records.Key...

  • NY LI/Peekskill

    6 months ago

    Hampton Bays, United States Planet Fitness Full time

    Overview: Who We Are: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...

  • Front Desk Medical Receptionist

    4 days ago

    Hampton Bays, United States Meeting House Lane Medical Practice Full time

    Meeting House Lane Medical Practice is calling all who are interested in a Full-time Front Desk Medical Receptionist job in the Hampton Bays, New York area to apply to join our amazing team!WHY YOU SHOULD JOIN OUR TEAM MEDICAL PRACTICEWe are an established company in the healthcare industry that invests in our team and offers real opportunities for career...

  • Hotel Front Desk Agent

    2 months ago

    Hampton Bays, United States Canoe Place Inn & Cottages Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Supervisor

    4 weeks ago

    Hampton, Virginia, United States The Landing at Hampton Marina, Tapestry by Hilton Full time

    Job Summary: We are seeking a highly skilled and experienced Guest Service Supervisor to join our team at The Landing at Hampton Marina, Tapestry by Hilton. As a key member of our reservations department, you will be responsible for overseeing a team of Guest Service agents, ensuring the efficient and effective handling of customer inquiries and...

  • Cashier & Front End Services Associate

    1 month ago

    Hampton, Virginia, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in ensuring our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service, greeting and thanking customers with a...

  • Help Desk Specialist

    1 month ago

    Hampton, United States Apex Systems Full time

    Tier-1 Network Engineer Associate – Network Monitor & Help Desk Support Location: Onsite in Hampton, VAPay: $25-$32/hourContract Duration: 6 month contract to permanent hireShift work: 4 days in a row of 10 hour shifts switching from day to night monthlySend your resume to Brooke at bvallen@apexsystems.com to apply directly!*NO C2C*The Network & Help Desk...

  • Housekeeper Part Time Position

    4 weeks ago

    Hampton, Virginia, United States Extended Stay Full time

    Job Summary:As a Housekeeper at Extended Stay, you will be responsible for cleaning assigned guest rooms according to company standards and policies. This role involves maintaining the cleanliness and organization of the rooms, restocking carts as needed, and reporting any maintenance issues or lost guest property to the front desk or manager.Key...

  • Front Desk Agent

    5 months ago

    Hampton, United States Eastern Sports Management Full time

    Description ESSENTIAL DUTIES AND RESPONSIBILITIES •Greet guests and provide answers and directions as needed •Provide courteous and friendly guest service to all HVA members and guests •Register guests for leagues, camps, clinics, drop-ins, etc. •Be knowledgeable of all HVA prices, leagues, and events •Process guest payments accurately and...

  • Medical Front Desk

    4 weeks ago

    Hampton, United States Palmetto Primary Care Physicians Full time

    Description Palmetto Primary Care Physicians (PPCP) is the largest independent multi-specialty group practice in South Carolina and has proudly served patients and our communities since 1996. The group is comprised of over 100 clinical providers with a wide range of expertise in primary and specialty care including endocrinology, gastroenterology, neurology,...

  • Cart & Janitorial Associate>

    4 months ago

    Hampton, United States Walmart Full time

    Walmart - 117 Marketplace Drive - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Cart & Janitorial Associate>

    5 months ago

    Hampton, United States Walmart Full time

    Walmart - 11465 Tara Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...