Supply Chain Supervisor

3 weeks ago


Memphis, United States Succession Planning for Railroads Investing in the Next Generation (SPRING) Full time

MAIN PURPOSE OF JOB

To oversee all phases of processing quoting and customer communication on factored product resale. To source and price factored product according to company policy with alignment with the VP of Supply Chain. To ensure the market positioning and profitability of our factored group products

KEY AREAS OF ACTIVITY AND RESPONSIBILITY

Manages customer quotations needs and requests through multiple means of communication, to effectively provide high levels of quality service and customer satisfaction. Receives, documents, tracks, incoming RFQ and associated pricing information directly or in cooperation with Sales or quoting system and process in a timely manner. Provides monthly forecasts in cooperation with sales on factored product line outside of tieplates Utilize numerous pricing rules for customer, contract, vendor, per business unit guidelines. Utilizes understanding of customer order specifications to source specialty products from sister companies and mange margin per Delachaux policy in quoting process. Manages, builds, develops, and maintains relationships with factored goods vendors, key suppliers, and internal Delachaux companies to establish effective business partnerships. Develops and implements best practices in transfer price / resale price quoting and maintain a strong working relationship with finance on costs and margins. Manage and utilize quote system templates. Approves and issues purchase orders in accordance with company policies, and negotiated terms and conditions, and measures and tracks purchasing activity. Prepares and implements effective negotiation tactics to purchase factored product in a timely and cost-effective manner while maintaining quality standards and specifications. Be able examine and identify if Customer Terms and Conditions are in line with Delachaux and BU policies. Document internal processes and procedures related to duties and responsibilities. Continually seek opportunities to increase customer satisfaction and deepen customer relationships. Prepares monthly reports to provide accurate and relevant information for monitoring performance and established metrics. All other duties assigned.

SKILLS NEEDED 3 or more years of experience in related discipline. Bachelor's degree in Business. Comfortable in a fast-paced environment with frequent deadlines; self-motivated and proactive. Ability to work with employees at all levels of the organization. Excellent interpersonal and communication skills. Ability to exercise judgement.

4.

MEASUREMENT Primary measures of successful performance will be:

Management of day-to-day activities of the Quoting/Sourcing desk that have a high potential to make positive impacts on profit and margins. Maintaining on time accurate customer quotations.

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