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Customer Service Representative

2 months ago


Cincinnati, United States Staffmark Group Full time

Bring your customer service experience, a self-motivated spirit, and your eagerness to thrive with an award-winning logistics company that puts you first At Staffmark, we believe in connecting people with opportunities, and our growing success in the workforce and in changing lives continues to expand. We are currently hiring for a Customer Service Representative in Cincinnati, OH to join our passionate team that thrives on freight-forwarding solutions for customers, businesses, and a variety of industries that make a positive impact in our community. Schedule: 7:30am – 4:00pm, Monday – Friday Pay: $17.50/hr. Customer Service Representative job responsibilities: Assist customers and business partners via telephone and email. Handle customer complaints in a calm, professional manner. Diagnose, assess, and resolve problems or issues. Monitor progress of delivery routes. Scan haul-away pods and verify stamps. Process changes or cancellations to delivery orders. Minimum Requirements: Qualified candidates will have a high school diploma or GED, computer skills, and one year of customer service experience. Our excellent benefit package includes: Medical, dental, and vision insurance 401k retirement plan Weekly pay by direct deposit or pay card Life and disability insurance Referral bonus potential Employee discounts with tons of vendors Unmatched professional development, and more It’s time to take the next step into a rewarding and exciting opportunity, so join our passionate team and together let's build a brighter future as you reach new heights in your career. Click on "Apply Now" and we will be connecting with you soon About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. #J-18808-Ljbffr