We have other current jobs related to this field that you can find below

  • Director of Guest Services

    3 months ago

    Seattle, United States Women Leading Travel & Hospitality Full time

    For over 25 years, TCS World Travel has been enriching lives through our jet expeditions and custom itineraries. Our all-inclusive journeys deliver unparalleled and meaningful experiences with exceptional quality and service in unique destinations around the globe. Discover the most direct, luxurious and personalized way to travel. Our team of passionate...

  • Guest Services Representative

    9 hours ago

    Seattle, Washington, United States Hilton Worldwide Full time

    Position Overview - Guest Services RepresentativeThe Guest Services Representative plays a crucial role in the Front Office Team, ensuring that guests receive exceptional service throughout their stay. This position involves working mixed shifts, including evenings and overnight hours, to accommodate the needs of our guests.Key Responsibilities:Welcome and...

  • Guest Services Agent

    3 months ago

    Seattle, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Seattle, WA, US Property Name: La Quinta by Wyndham Seattle - Sea-Tac Airport Req Id: 14387 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Seattle - Sea-Tac Airport location in Seattle , Washington . **Job Summary** The Guest Service Agent is responsible for...

  • Guest Services Coordinator

    6 days ago

    Seattle, Washington, United States Columbia Hospitality Full time

    Guest Services Coordinator | Columbia Hospitality As a vital member of our team, you will be the face of our establishment, ensuring that every guest has a memorable experience. Your role will encompass a variety of responsibilities that require exceptional multitasking abilities and a warm demeanor. You will efficiently manage guest check-in and check-out...

  • Guest Services Representative

    6 days ago

    Seattle, Washington, United States Residence Inn Tukwila Full time

    Compensation Type: Hourly Company Overview: Residence Inn Tukwila is a leading name in the hospitality sector, known for its commitment to providing exceptional service and a welcoming atmosphere. Our hotel is dedicated to ensuring that every guest enjoys a comfortable and memorable stay, backed by a strong portfolio of properties and a reputation for...

  • Guest Services Supervisor

    5 days ago

    Seattle, Washington, United States Marriott International Inc Full time

    Additional Information Pay: $22.47/hour plus tips Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Manage and respond to all guest inquiries, requests, and concerns effectively. Collaborate with relevant departments to resolve issues and ensure guest...

  • Guest Services Attendant

    6 days ago

    Seattle, Washington, United States Marriott International Inc Full time

    Job Number Job Category Rooms & Guest Services Operations Schedule Full-Time Position Type Non-Management POSITION SUMMARY Ensure the functionality of communication devices by testing beepers and radios. Provide essential items such as rollaway beds and refrigerators to guest accommodations. Deliver additional amenities like towels, bathrobes, and...

  • Guest Services Supervisor

    6 days ago

    Seattle, Washington, United States Marriott Hotels & Resorts Full time

    Position OverviewThe Guest Services Supervisor plays a crucial role in ensuring a seamless experience for all guests. This position involves:Managing Guest Interactions: Address, document, and handle all inquiries, requests, and concerns from guests with professionalism and care.Coordinating Solutions: Liaise with the relevant departments or individuals to...

  • Guest Service Agent

    1 month ago

    Seattle, United States Pyramid Global Hospitality Full time

    We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time a Guest Service, Agent, Guest, Service, Retail, Hotel

  • Guest Services Associate

    6 days ago

    Seattle, Washington, United States Hilton Hotels & Resorts Full time

    Position Overview:As a Guest Services Associate, you will play a crucial role in ensuring a seamless experience for our visitors at Hilton Hotels & Resorts. Your primary responsibility will be to facilitate the check-in and check-out processes, contributing to our commitment to exceptional guest satisfaction and operational efficiency. Key...

  • Guest Services Associate

    6 days ago

    Seattle, Washington, United States Hilton Hotels & Resorts Full time

    Position Overview:As a Guest Services Associate, your primary role will be to manage the check-in and check-out processes for guests, ensuring a seamless experience that aligns with the hotel's commitment to exceptional service and financial success.Key Responsibilities:In this position, you will be tasked with:Welcoming guests with a friendly demeanor and...

  • Guest Services Representative

    6 days ago

    Seattle, Washington, United States Comfort Inn Full time

    Are you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the position of Guest Services Representative at Comfort Inn may be the perfect opportunity for you. In this role, you will be the first point of contact for our guests, managing their reservations and ensuring a pleasant stay. Key Responsibilities...

  • Guest Services Representative

    8 hours ago

    Seattle, Washington, United States Marriott International, Inc Full time

    Job OverviewJob Category: Rooms & Guest Services OperationsPosition Summary:As a Guest Services Representative, you will be the first point of contact for our guests, addressing their inquiries and requests through various communication channels including phone, email, and chat. Your role will involve managing the telephone switchboard, facilitating wake-up...

  • Guest Services Representative

    14 hours ago

    Seattle, Washington, United States Marriott Hotels & Resorts Full time

    Join Our Esteemed Hospitality Team At Marriott Hotels & Resorts, we pride ourselves on delivering an extraordinary experience for our guests. As a Guest Services Representative, you will play a pivotal role in ensuring that every visitor enjoys a seamless and memorable stay.Your responsibilities will include:Providing outstanding service at the Front Desk,...

  • Guest Services Representative

    13 hours ago

    Seattle, Washington, United States Bmihospitality Full time

    Guest Services Representative Position at BmihospitalityWe are looking for a dedicated and customer-focused Guest Services Representative to become part of our team at Bmihospitality. If you possess a minimum of one year of experience in hospitality guest relations and take pride in delivering outstanding service, we encourage you to explore this...

  • Guest Services Representative

    6 days ago

    Seattle, Washington, United States Marriott Hotels & Resorts Full time

    Join Our Esteemed Hospitality Team At Marriott Hotels & Resorts, we pride ourselves on delivering a remarkable and distinct experience for our guests. As a **Guest Services Representative**, you will play a vital role in ensuring that every visitor enjoys a seamless and enjoyable stay.Your responsibilities will include:Providing outstanding service at the...

  • Guest Service Ambassador

    2 days ago

    Seattle, Washington, United States Schulte Hospitality Group Full time

    About Schulte Hospitality GroupSchulte Hospitality Group is a dynamic and innovative hotel management company that creates authentic, spirited spaces that connect travelers, students, and locals alike. Through thoughtfully curated design, creative food and beverage offerings, and community-focused events, we craft hotels that are worthy of their...

  • Guest Services Attendant

    12 hours ago

    Seattle, Washington, United States Marriott Hotels & Resorts Full time

    Position OverviewAs a Guest Services Attendant, you will play a crucial role in ensuring that our guests have a comfortable and enjoyable stay. Your responsibilities will include:Communication Equipment Testing: Regularly test communication devices such as beepers and radios to guarantee they are functioning effectively.Room Preparation: Efficiently place...

  • Guest Services Representative

    10 hours ago

    Seattle, Washington, United States La Quinta Inn & Suites By Windham Seattle Sea Full time

    We are looking for a motivated, reliable, and customer-focused individual to fill the role of Front Desk Agent at La Quinta Inn & Suites By Windham Seattle Sea. The ideal candidate should possess flexible availability, including the ability to work weekends and holidays. POSITION OVERVIEW: Responsible for providing exceptional sales and customer service...

  • Guest Service Agent

    2 months ago

    Seattle, United States Hersha Hospitality Management Full time

    Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Position Requiremen Guest Service, Agent, Service, Guest, Sales Coordinator, Office Manager, Retail

Guest Services Lead

3 months ago

Seattle, United States Metropolitan Market Full time
Job Summary: As leader of our front-end operations, this position is responsible for customer service; cash handling, store operations, and personnel development.

Specific Job Duties:

Responsibilities will include, but are not limited to, the following:

•Maintains high-quality standards in customer service, cash handling and store operations; ensures efficient operations and effective coordination of front-end activities.
•Oversees store operations and ensures standards are maintained in absence of the Guest Services Team Leader and Store Director team.
•Ensures health, safety and sanitation guidelines are followed while working with all products.
•Effectively maintains and coordinates front-end staffing to best service customers; tracks attendance and takes action as needed.
•Ensures effective communication between the front-end and other departments.
•Oversees cash handling procedures; transfers money to cash tills; pulls tills at shift end; ensures accuracy of the safe.
•Leads and readily participates in product promotions and focuses.
•Provides outstanding customer service and readily communicates product information to increase sales and meet revenue goals; uses product information to increase sales and best service customers.
•Leads by example, and provides employees with clear expectations and timely feedback..
•Trains Front End Team Members and provides performance feedback, coaching and counseling.
•Prevents internal and external loss
•Successfully performs all duties of a Journeyman Checker.
•Demonstrates dependability and flexibility; meets attendance requirements.
•Performs other duties as assigned by the Guest Services Team Leader or Store Director team.

Skill Required / Qualifications:

Candidates will be selected from applicants having the best combination of the following qualifications:

•Minimum two years supervisory experience preferred.
•Minimum one year Checker experience required; excellent checking skills necessary; superior customer service skills essential.
•Comprehensive knowledge of grocery store operations a must.
•Strong leadership skills.
•Demonstrates good judgment.Effectively assesses situations and information, takes appropriate action.
•Proven success as a team leader and member
•Demonstrates a high-level of self-motivation; takes initiative; problem solves.
•Possesses comprehensive product information with a proven history of using knowledge to train employees and best service customers
•Proven history of personnel development.
•Ability to effectively delegate and follow-through.
•Exceptional customer service skills.
•Superior communication skills.
•Excellent time management and organizational skills.
•Proven ability to positively affect sales generation

What We Offer:
•Competitive pay
•20% team member discount
•Medical, dental, vision insurance (very low cost to team members)
•Health savings accounts (subject to qualified medical plans)
•Flexible spending arrangements (subject to qualified medical plans)
•Company-funded disability and life insurance
•Employee Assistance Program available to all team members
•Retirement plans available to all team members
•Generous paid time off benefits
•Sick/safe leave provided consistent with local and state requirements
•Reduced cost ORCA Card program for King County team members
•Education support
•Career development opportunities
•Wage/salary range:$24.00 - $27.50

The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.

Other Things To Know:
Employment may be dependent upon successful background check and reference checks.All store employees must have a valid Washington State Food Workers Card to begin work.

Equal Employment Opportunity (EEO):It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex (including gender identity and gender stereotypes), national origin, religion, disability, or retaliation for engaging in an EEO protected activity.The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.