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Administrative Support I- OSP
3 months ago
Company Overview:
Circet USA is an industry leading provider of Network Services solutions in North America. Our experienced workforce of over 2,000 professionals is skilled at planning, consulting, engineering, construction, program management and combined engineering, procurement, and construction (EPC) solutions to meet our customers rapidly changing infrastructure needs. We offer the most comprehensive solutions in the industry across ISP, OSP, Wireline, and Wireless.
Our customers include telecom service providers, MSOs, cloud service providers, and utilities. With nearly 50 years of experience, we have the ability to customize solutions to meet our customers unique needs.
Job Summary and Responsibilities:The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
- Data Entry. Work within Circet USA and Client tracking databases to input updates, work progress tracking, corrections, and overall monitoring of work trackers to ensure accurate details.
- Involved in the development, trials, and implementation of new processes, process documentation, web applications, and field software databases.
- Assign and dispatch work to contract inspectors via email or through online database applications.
- Assign and track training for Circet USA personnel and/or contracted vendors as needed.
- Issue/dispute resolution: partner with vendor team to resolve issues that arise during the construction process. Assisting in resolving complaints from citizens impacted by the fiber deployment construction process.
- Serve as a Municipality liaison, working with various municipalities regarding permitting, traffic control, and other concerns regarding the overall impact of OSP work within the community.
- Be able to perform invoice processing, work within project workflow databases to review and process vendor invoicing adhering to Circet USA accounting guidelines.
- Act as the first-level field approval for necessary changes found in field. Partner with Engineering and vendor team regarding potential solutions.
- Support Circet USA values, works with team members across several departments.
Perform other duties as required.
- 2+ years experience in Project Administration, Project Management, OSP construction and or OSP engineering, or relevant work experience
- College degree preferred, but not required.
- Familiarity with Microsoft Word, and PowerPoint; and proficient/comfortable with Microsoft Excel to include the development of forms, the use of internal and external hyperlinks.
- Must have and maintain a valid drivers license and satisfactory driving record.
Knowledge, Skills, And Abilities
- Ability to work with other team members to ensure timely completion, quality work, and accurate tracking on work processes and progresses.
- Ability to learn the current Circet USA correct cost center coding is required.
- Ability and desire to continuously learn new systems and applications.
- Basic understanding of the as-built process for closing out OSP construction projects.
- Comfortable working in a fast-paced environment.
- Possess strong leadership and decision-making skills.
- Ability to influence others to meet project objectives.
- Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
- Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
- Strong verbal and written communication, attention to detail, and organizational skills.
- Ability to work within critical deadlines.
- Ability to adjust to rapidly changing priorities and schedules.
- Ability to provide excellent customer service.
- Effective conflict resolution skills.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Remote or Work in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and telephone usage.
Diverse Workforce / EEO
Circet USA is an equal opportunity employer. Circet USA will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.
Circet USA requires a pre-employment background check as conditions of employment. Circet USA requires a preemployment drug screening.
Circet USA is a drug free workplace.