Customer Service Specialist

3 weeks ago


Sarasota, United States TEEMA Full time

Job DescriptionJob DescriptionPosition: Customer Service SpecialistType: ContractDuration: 9 months (with potential to convert to permanent)Location: Bradenton, FL (Onsite everyday)Pay Rate: $17/hourShift: Monday - Friday, 9am - 5pmSTART DATE: February 5, 2024Description:Customer Service Specialist will answer incoming calls in a professional manner and provide a fast, accurate and friendly experience for all customer inquiries. You will be responsible for handling all customers concerns and making sure the all customers needs are met.Responsibilities:Provide information or guidance to customers using a positive, empathetic and professional approachUse appropriate tools and resources to reach a complete and accurate resolution focusing on one call resolutionDevelop and maintain product, process and technical knowledge related to servicesExhibit effective verbal and interpersonal communication skills tailored to the audienceMeet the performance goals established for the position in the areas of efficiency, schedule adherence, quality, customer satisfaction and attendanceOther duties as assignedQualifications:High School Diploma or GED equivalent1 year of customer service experience, inbound call center experience in a fast-paced environment is a plusStrong computer skills with the ability to navigate efficiently between applications, including Microsoft OfficeMinimum of 30 words per minute typing skillsStrong interpersonal skills and ability to interact with varying personalitiesBi-lingual (Spanish) is a plusBy applying to any TEEMA job on any portal implies entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company related information.#J-18808-Ljbffr

by Jobble



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