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Customer Service Associate

1 month ago

College Park, United States Ingka External Full time
Job ID: 240355

Date posted: 21/05/2024
Why we will love you

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.Join our team and start a better life for yourself.

What you'll be doing day to day

At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Smland, a place for kids to have fun while our customers shop on their own. As a Children's Activity Area Associate, you will:

Contribute to creating a pleasant and safe environment for the children that visit our play facility.

Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.

Participate in the planning and execution of children's activities both in and outside of Smland.

Build meaningful and empathetic relationships with children and their caretakers.

Strictly adhere to all IKEA play facility and safety & security policy and procedures.

Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed.

Together as a team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people

Apply now

QUALIFICATIONS

Experience in retail or childcare preferred.

CPR and First Aid certification training provided.

Requirements

Physical Demands: Lifting and Carrying Occasionally (1-25lbs)

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