Customer Service Associate Ii

3 weeks ago


College Station, United States Texas A&M University Full time

**Job Title**

Customer Service Associate II

**Agency**

Texas A&M University

**Department**

Vet Med-Teaching Hospital

**Proposed Minimum Salary**

Commensurate

**Job Location**

College Station, Texas

**Job Type**

Staff

**Our Commitment**

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

**Who we are**

**What we want**

The Senior Customer Service Assistant is responsible for providing excellent customer service to all clients (internal and external). Responsible for recording all referral information from referring veterinarians.

**What you need to know**

Compensation will be commensurate to selected hire’s experience.

**Required Education**:

- High school graduation or any equivalent combination of training and experience.

**Required Experience**:

- Three years in general office or clerical work.

**Required Knowledge, Skills, and Abilities**:

- Ability to multi-task and work cooperatively with others.

**Responsibilities**:

- **Scheduling**: Oversees the daily administrative operations of assigned veterinary service section(s). Serves as the primary contact between front desk and veterinary services for admission and discharge processing. Assists with appointment scheduling (new/rechecks). Schedules appointments in conjunction with specialized services, including ultrasounds, echocardiograms, endoscopies, radiology, CT’s, MRI’s and etc. Records new patient information for local and referral clients and patients. Enters/updates all client/patient information into hospital information system. Sets up and maintains Blocked Schedules.
- **Documents**: Creates and updates veterinary service section appointment templates in VMIS. Deconflicts appointment issues with clinicians and Client Service Section. Investigates and researches customer complaints and participates in resolving problems. Verifies and updates client/patient information for accuracy. Assists in gathering and recording referral information from rDVMs to include medical records. Ensures that all RDVM records have been uploaded to the appropriate patient in the hospital information system.
- **Policies & procedures**: Ensures adherence to policies and procedures consistent with TAMU and veterinary medical teaching hospital’ policies, procedures and confidentiality protocols. Performs other duties as assigned

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.



  • College Station, United States Texas A&M University Health Science Center Full time

    **Job Title** Customer Service Associate II **Agency** Texas A&M University Health Science Center **Department** Department Of Public Health Studies **Proposed Minimum Salary** $15.85 hourly **Job Location** College Station, Texas **Job Type** Staff **Our Commitment** Texas A&M University is committed to enriching the learning and working...


  • College Station, United States Texas A&M University Full time

    **Job Title** Customer Service Associate II **Agency** Texas A&M University **Department** Vet Med-Teaching Hospital **Proposed Minimum Salary** Commensurate **Job Location** College Station, Texas **Job Type** Staff **Our Commitment** Texas A&M University is committed to enriching the learning and working environment by promoting a culture that...


  • College Station, United States Texas A&M University Full time

    The Customer Service Associate II is responsible for providing excellent customer service to all clients (internal and external). Records all referral information from referring veterinarians. What you need to know. Compensation will be commensurate Customer Service, Communication, Associate, Service, Retail, Information, Patient


  • College Station, United States Texas A&M University Full time

    **Job Title** Customer Service Associate II - Communication **Agency** Texas A&M University **Department** Vet Med-Teaching Hospital **Proposed Minimum Salary** Commensurate **Job Location** College Station, Texas **Job Type** Staff **Our Commitment** Texas A&M University is committed to enriching the learning and working environment by...


  • College Station, United States Texas A&M University Full time

    **Job Title** Customer Service Associate II - Communication **Agency** Texas A&M University **Department** Vet Med-Teaching Hospital **Proposed Minimum Salary** $11.50 hourly **Job Location** College Station, Texas **Job Type** Staff **Our Commitment** Texas A&M University is committed to enriching the learning and working environment by...


  • College Station, United States Texas A&M University Full time

    The Senior Customer Service Assistant is responsible for providing excellent customer service to all clients (internal and external). Responsible for recording all referral information from referring veterinarians. What you need to know. Compensation Customer Service, Associate, Service Assistant, Retail, Education, Information, Patient


  • College Station, United States Aggieland Credit Union Full time

    **Company Description** 70 year old organization looking for a special someone to fill a void. Loves long term relationships and doing community service. Serious inquiries only, please. We love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime. If you truly have a passion for helping others,...


  • College Station, United States CardioQuip Full time

    Service Technician II Serves customers in the field and in-house by installing and servicing perfusion systems and products. Job Qualities/Duties - You care about people. Our technicians are the face of CardioQuip in the field. CardioQuip technicians are responsive, proactive, and empathetic to customer problems. - You’re all about the details. In the...


  • College Station, United States Texas A&M Veterinary Diagnostic Laboratory Full time

    TVMDLs Client Services Section is the first point of contact for clients and sample submissions. The Customer Services Associate III will work on a team of 15 staff members to process 500 specimens a day. This is a fast-paced environment that requir Customer Service, Associate, Quality Assurance, Service, Data Entry, Processing, Retail


  • College Station, United States Heart of Texas Goodwill Industries, Inc. Full time

    Job DetailsJob Location 20 - (4101 Texas 6 Frontage Rd) - College Station, TX Position Type Full-Time/Part-Time DescriptionSUMMARY: Assists with store operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned: Greets customers upon encounter Assists customers as needed in finding items and/or answering questions...


  • College Station, United States Texas A&M University Full time

    Job Title TCHATT Clinician II/MS II Agency Texas A&M University Health Science Center Department Psychiatry and Behavioral Science Proposed Minimum Salary Commensurate Job Location Bryan, Texas Job Type Staff Job Description Glimpse of the Job The TCHATT Clinician II/MS II delivers direct clinical services and acts as a liaison between...

  • IT Generalist Ii

    4 weeks ago


    College Station, United States Texas A&M University Full time

    **Job Title** IT Generalist II **Agency** Texas A&M University **Department** Technology Services **Proposed Minimum Salary** Commensurate **Job Location** College Station, Texas **Job Type** Staff **Our Commitment**: Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all...


  • College Station, United States Texas A&M University Full time

    **Job Title** Customer Service Associate I - SA Client Liaison **Agency** Texas A&M University **Department** Vet Med-Teaching Hospital **Proposed Minimum Salary** Commensurate **Job Location** College Station, Texas **Job Type** Staff **Our Commitment** Texas A&M University is committed to enriching the learning and working environment by...


  • College Station, Texas, United States Baylor Scott & White Health Full time

    JOB SUMMARYThe Advanced Field Service Engineer II repairs, maintains, tests, and calibrates complex diagnostic imaging equipment/systems to ensure its safe and proper operation. These systems include CT, MRI, Nuclear Medicine and Angio Cath systems. Maximizes patient safety by implementing the proper use, application and operational performance of patient...


  • College Station, United States Baylor Scott White Health Full time

    JOB DESCRIPTION JOB SUMMARY The Advanced Field Service Engineer II repairs, maintains, tests, and calibrates complex diagnostic imaging equipment/systems to ensure its safe and proper operation. These systems include CT, MRI, Nuclear Medicine and Angio Cath systems. Maximizes patient safety by implementing the proper use, application and operational...


  • College Station, United States Texas A&M Engineering Full time

    **Job Title** Human Resources Generalist II **Agency** Texas A&M Engineering **Department** Engineering Human Resources **Proposed Minimum Salary** Commensurate **Job Location** College Station, Texas **Job Type** Staff **Why work for Texas A&M Engineering?** **Who we are** Texas A&M Engineering is a large employer in the great and growing...


  • College Station, United States TEEX Full time

    Job Title Database Administrator II Agency Texas A&M Engineering Extension Service Department Network & Information Services Proposed Minimum Salary $6,636.75 monthly Job Location College Station, Texas Job Type Staff **Job Description**: The Database Administrator II is responsible for all functions associated with the design, implementation and...

  • Regional Advisor II

    1 week ago


    College Station, United States Texas A&M University Full time

    Undergraduate Recruitment seeks to hire a Regional Advisor II. The Regional Advisor II is responsible for the development and implementation of admission, financial aid, and early outreach strategies that enhance the identification, recruitment and e Advisor, Customer Service, High School, Regional, Admissions, Financial

  • Project Manager Ii

    3 weeks ago


    College Station, United States Texas A&M University Full time

    **Job Title** Project Manager II **Agency** Texas A&M University **Department** Technology Services - Strategic Management **Proposed Minimum Salary** Commensurate **Job Location** College Station, Texas **Job Type** Staff **Our Commitment** Texas A&M University is committed to enriching the learning and working environment by promoting a...


  • College Station, United States Texas A&M University Full time

    **Job Title** Administrative Coordinator II **Agency** Texas A&M University **Department** Marketing & Communications **Proposed Minimum Salary** Commensurate **Job Location** College Station, Texas **Job Type** Staff **Our Commitment** Texas A&M University is committed to enriching the learning and working environment by promoting a culture that...