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Client Solutions Architect

3 months ago

Tampa, United States Zones Full time
Description

Position at Zones LLC.

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Zones is looking for a PreSales Client Solutions Architect to join our Zones Business Solutions group (ZBS). This is a group that is dedicated to supporting the largest and strategic customers of Zones. The successful candidate will play a crucial role in initiating, leading, and shaping large Professional and Managed Services opportunities working with the wider practice and solution teams. This role is responsible for proactive services revenue growth, client retention, acquisition, and satisfaction along with achieving operating/margin targets and continuous improvement. This is a remote position with up to 30% travel requirements.

What you'll do as Client Solutions Architect:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

  • Collaboration with Sales Team: Work closely with the sales team to identify and understand Zones' services opportunities in the assigned Accounts. Provide expertise and insights to support large scale, technologically complex services opportunities.
  • Growth and Pursuit: Will be responsible for growth of Accounts by proactively developing and presenting creative solutions and services aligning to customer priorities and Zones and our partner offerings. Will be measured on opening leads and progressing them to opportunities and wins working with the Account teams.
  • Architectural Planning: Develop and maintain comprehensive architectural plans that align with Zones' business goals and objectives. This includes focusing on Digital Workplace, DataCenter, Cloud, Network, and Security architectures.
  • Solution Ownership: Ownership of end-to-end solutions that incorporate digital workplace technologies, data center infrastructure, cloud services, network systems, and security measures. Ensure that these solutions meet the specific needs and requirements of Zones' clients.
  • Technical Leadership: Provide technical leadership and guidance to internal teams and external clients. Stay abreast of industry trends, emerging technologies, and best practices to inform decision-making and solution design.
  • Collaboration with Stakeholders: Collaborate with various stakeholders, including project managers, engineers, and clients, to ensure the successful implementation of architectural solutions. Communicate effectively to address concerns, answer queries, and provide ongoing support.
What you will bring to the team:
  • 12+ years of professional experience in information technology pre-sales or solution architecture with leading Technology Consulting firms
  • Experience should include a pursuit and solution mindset that span Professional Services and Managed Services on multi-million-dollar deals.
  • Knowledge of vertical industry trends across Retail, Healthcare, Utility and Technology.
  • Ability to articulate the solution in a compelling manner in written responses, solution presentations, and when necessary, presenting the solution in an oral presentation to the client
  • Deep understanding of cost and price benchmarks for products and services
  • Ability to price proposals competitively thru global delivery. coupled with a thorough understanding of cost-to-win and price-to-win benchmarks.
  • Strong knowledge of the product vendors and services providers in the IT space as well as strong knowledge of the competitive landscape.
  • Strong analytical, organizational, and leadership skills.
  • Experience working in a globally distributed team

#LI-LM1

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Zones offers a comprehensive Benefits package

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.