Customer Success Manager

2 months ago

Tempe, United States The Ladders Full time
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.

JOB TITLE:

CUSTOMER SUCCESS MANAGER - DIGITAL

JOB DESCRIPTION:

Priority1, Inc. is seeking a goal-oriented Customer Success Manager to oversee an expanding portfolio of clients within the Digital Sales division. We are looking for enthusiastic, polished, and dedicated individuals ready to kick-start a fulfilling career in sales Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Expedited shipping services. Our Digital Sales division is expanding rapidly, and we're actively seeking new additions to our dynamic team to keep pace with our growth.

Overview of Customer Success Manager Role at Priority1
  • Oversee the transition of accounts from the sales intake department
  • Build client relationships, offering continuous support as their main point of contact
  • Efficiently manage customers and track sales progress using CRM software
  • Monitor KPIs to assess client health and engagement
  • Drive customer advocacy and referrals through exceptional service and relationship-building efforts
  • Collaborate with internal teams
  • Exceed sales targets and quotas
  • Other duties assigned
Qualifications
  • 2+ of logistics sales experience preferred
  • Software sales experience is a plus
  • HubSpot experience is a plus
  • Bachelor's Degree Preferred
  • Naturally enthusiastic and energetic
  • Determined to be part of a winning team
  • A burning desire to be successful
Compensation & Benefits
  • $50,000 Base Salary + Uncapped Competitive Commission Structure
  • Medical Insurance with premiums paid at 100% for employees AND dependents
  • Dental Insurance 100% paid for Employee
  • Vision Insurance
  • HSA with Employer Contributions
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • 401(k) Plan
  • Profit Sharing: Typical annual contribution of 15% of total eligible compensation
  • Paid Holidays AND PTO
  • Cancer, Critical Illness, and Accident Policies available

We value our talented team members and believe in recognizing excellence. Motivated and competitive individuals can expect their outstanding achievements to be celebrated both within their peer group and across the entire organization.

Physical Requirements:

Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellent organization and record keeping skills; comfortable with oral and written communications, primarily on the telephone and email. Requires extended periods of sitting, normal walking, bending, twisting, and stretching. Capability of sight and hearing required. Ability to deal with stressful situations and occasionally working extended hours. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email [redacted].

Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

#indeedsupport

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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