Front of House Manager

2 weeks ago

North Myrtle Beach, United States Crooked Hammock Brewery Full time

Front of House Manager

Job Description

Summary of Position: The Front of House Manager at Crooked Hammock Brewery is responsible for managing the daily operations of our restaurant, overseeing the guest's experience, assisting with all aspects of service, and being a leader on the floor. The FOH Manager will inspire and motivate the team to achieve their goals and will set an example for our employees by modeling top-notch hospitality and guest service during every interaction with every guest. Must Enjoy the Ride

Duties & Responsibilities:

  • Build and inspire the team
  • Uphold core values and code of ethics in our Team development plan; Reinforce "How We Roll" throughout the hiring, on-boarding, training, coaching and evaluating for growth process
  • Be an effective coach, elevate the team for growth; assist team in reaching goals
  • Conduct orientation, explain the Hammock philosophy, and oversee the training of new employees
  • Make employment and termination decisions including interviewing, hiring, evaluating and disciplining personnel, as appropriate, with oversight from General Manager, and in accordance with company policies, rules, and procedures
  • Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed, when and as needed, and labor cost objectives are met
  • Ensure team members have the right tools, knowledge & equipment required to do their jobs effectively
  • Provide direction to employees regarding operational and procedural issues
  • Identify and delegate responsibilities to team members to ensure objectives are met and excellent service is consistently achieved
  • Provide strong presence in local community & high level of community involvement by restaurant & staff
  • Maintain professional and technical knowledge by tracking emerging trends in the industry; attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Live the brand and be a brand ambassador
  • Oversee all areas of the restaurant; make final decisions on matters of importance to guest service
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures
  • Enforce sanitary practices for food handling, general cleanliness & maintenance of kitchen & dining areas
  • Ensure compliance with operational standards, company policies, federal/state/local laws, & ordinances
  • Responsible for ensuring consistent high quality of food preparation and service
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
  • Must be ServSafe certified and will uphold all ServSafe guidelines
  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
  • Ensure that proper security procedures are in place to protect employees, guests and company assets
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event that a guest or employee is injured
  • Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
  • Investigate and resolve complaints concerning food quality and service
Qualifications:
  • College degree is preferred. Degree in hotel/restaurant management is desirable
  • 3+ years relevant experience
  • A combination of practical experience and education will be considered as an alternative
  • Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
  • Must possess a valid driver's license and have reliable transportation
  • Must be eligible to work in the United States
  • ServSafe certified preferred
  • Flexibility of schedule to assume responsibilities as needed, ability to balance personal & professional life
  • Must work nights and weekends
  • Professional appearance, punctual, reliable
  • Hospitality soul with guest friendly demeanor
  • Exhibit a sense of urgency and be able to work in very fast paced environment
  • Advanced written, verbal, and non-verbal communication skills
  • Well organized
  • Advanced leadership qualities and a desire to improve
  • Proficiency in basic computer applications, word processing, spreadsheet, internet, POS
  • Frequently walk and occasionally bend over, twist, kneel, climb, stoop and crouch
  • This position requires the ability to lift up to 55 pounds and maneuver 170 pounds as well as climbing up and down stairs quite frequently during shifts
Hours & Pay: This position pays $48-55k/year based on experience with awesome employee perks. La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe
  • Benefits for salaried team - PTO & vacation, health insurance & wellness resources
  • Unlimited growth potential with vast career opportunities
  • Travel & adventure opportunities
  • Team events & outings
  • Local lifestyle perks like paddleboarding & kayaking discounts
  • Professional leadership development and continuous coaching, training, and mentorship
  • Food, beverage & retail discounts
  • Celebrate Wellness program dedicated to supporting employee wellness
...and tons more We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today

  • Front of House Manager

    2 months ago

    Myrtle Beach, United States Stars and Strikes Full time

    Job DescriptionJob DescriptionFront of House ManagerStars and Strikes Family Entertainment Center is seeking an experienced Front of House Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company.As the FOH Manager, you will be responsible for the restaurant, bar, and lane service, ensuring that we exceed our guest's...

  • Senior Manager of Front of House Operations

    6 days ago

    North Miami Beach, Florida, United States Elwyn Full time

    Job Summary:As the Director of Lifestyle at Elwyn, you will be responsible for managing, directing, and providing leadership to the Association on behalf of the Board of Directors and FirstService Residential. This role will oversee all front of house operation areas related to resident and guest experience, hospitality, food and beverage services, and other...

  • Manager, In House Marketing

    1 month ago

    Myrtle Beach, South Carolina, United States Bluegreen Vacations Full time

    The Manager of In-House Marketing is responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).Job Duties and Responsibilities: Recruit, train, and develop staff; conduct performance appraisals, counseling, and...

  • Manager, In House Marketing

    1 month ago

    Myrtle Beach, United States Bluegreen Vacations Full time

    The Manager of In-House Marketing is responsible for overseeing the day to day activities of the In-House Marketing department. Must be able to drive production for all In-House Marketing programs (owners, samplers, renters and exchangers).Job Duties and Responsibilities: Recruit, train, and develop staff; conduct performance appraisals, counseling, and...

  • Director of Front Office

    2 weeks ago

    Palm Beach, United States Palm House Full time

    Luxury hotel experience is essential! Only candidates with the legal right to work in USA will be considered.Company DescriptionWelcome to Palm House, a new symbol of refined hospitality in Palm Beach, FL. Our 79-room property offers bespoke experiences, blending the charm of Palm Beach's history with contemporary luxury. As a member of the Iconic Luxury...

  • Director of Front Office

    2 weeks ago

    Palm Beach, United States Palm House Full time

    Luxury hotel experience is essential! Only candidates with the legal right to work in USA will be considered.Company DescriptionWelcome to Palm House, a new symbol of refined hospitality in Palm Beach, FL. Our 79-room property offers bespoke experiences, blending the charm of Palm Beach's history with contemporary luxury. As a member of the Iconic Luxury...

  • Front of House Team Member

    3 months ago

    Dania Beach, United States Firebirds of Dania Beach Full time

    Job DescriptionJob DescriptionAbout the Front of House:Our Front of House Team is made up of Servers, Bartenders, Hosts and To-Go Servers all working together creating extraordinary experiences for the guests from the moment they arrive through our doors until the moment they walk out of our doors. Front of House Team Members at Firebirds are focused on...

  • Front Desk Manager

    3 months ago

    Myrtle Beach, United States Massage Envy Full time

    Overview The Front Desk Manager will supervise the front desk staff, manage all front-end duties, and provide excellent customer service to our guests. As the first face our clients see when they enter our location, you must be friendly, informative, welcoming, and be able to handle questions, complaints, and scheduling. Supervisory...

  • Front Desk Operations Manager

    3 days ago

    Myrtle Beach, South Carolina, United States Hilton Grand Vacations Full time

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hilton Grand Vacations. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk.Key Responsibilities:Manage the front desk operations, including check-in, check-out,...

  • Front Desk Supervisor

    1 day ago

    Myrtle Beach, South Carolina, United States DoubleTree Resort by Hilton Myrtle Beach Oceanfront Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at DoubleTree Resort by Hilton Myrtle Beach Oceanfront. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, leading a team of Front Office Clerks, and ensuring the smooth operation of the front desk.Key...

  • Front Desk Agent

    2 months ago

    Laguna Beach, United States Laguna Beach House Full time

    Summary of Position:The Front Desk Agent is responsible for providing welcoming, friendly, efficient, resourceful and genuine hospitality at the front desk.  This includes checking guests in and out, resolving guest concerns, providing recommendations, and more!Essential Functions: Complete the registration process by inputting and retrieving information...

  • Front Desk Supervisor

    17 hours ago

    Myrtle Beach, South Carolina, United States DoubleTree Resort by Hilton Myrtle Beach Oceanfront Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at DoubleTree Resort by Hilton Myrtle Beach Oceanfront. As a key member of our front office team, you will be responsible for providing exceptional customer service, leading a team of front desk staff, and ensuring seamless operations.Key ResponsibilitiesProvide...

  • Front of House Cashier

    3 days ago

    Miami Beach, Florida, United States China Moon Full time

    Job Description**Job Title:** Front of House Cashier**Job Type:** Full-Time/Part-Time**About Us:** China Moon is a dynamic and fast-paced take-out spot that is committed to delivering exceptional customer service and quality food.**Job Responsibilities:**Efficiently take orders via phone and tablet, ensuring accuracy and quality.Pack and expedite orders with...

  • Assistant Front Office Manager

    3 days ago

    Myrtle Beach, South Carolina, United States Crestview Management, LLC Full time

    Job SummaryThe Assistant Front Office Manager is responsible for assisting the Front Office Manager in managing the day-to-day operations of the front office department. This includes overseeing the front desk, reservations, guest services, and housekeeping departments. The Assistant Front Office Manager will also be responsible for ensuring that all guests...

  • Front Office Operations Manager

    6 days ago

    Myrtle Beach, South Carolina, United States Sea Mist Resorts Full time

    Job Summary:As a key member of the Sea Mist Resorts team, the Front Office Operations Manager plays a vital role in supporting the day-to-day activities of Rooms Operations. This entry-level management position focuses on ensuring the smooth operation of various departments, including Housekeeping, Recreation, Laundry, Staff, and Concierge/Guest Services.Key...

  • Expeditor - Miller's Ale House

    3 days ago

    Daytona Beach, Florida, United States Miller's Ale House Full time

    Job Title: ExpeditorJob Summary:We are seeking an Expeditor to join our team at Miller's Ale House. As an Expeditor, you will play a critical role in ensuring the smooth operation of our kitchen and front-of-house teams.Key Responsibilities:Act as liaison between front-of-house and back-of-house team members to ensure seamless communication and efficient...

  • Front Desk Supervisor

    3 weeks ago

    Myrtle Beach, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Supervisor

    3 weeks ago

    Myrtle Beach, United States DoubleTree Resort by Hilton Myrtle Beach Oceanfront Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front of House Coordinator

    6 days ago

    North Tonawanda, New York, United States District 37 Kitchen & Taproom Full time

    Job OverviewAt District 37 Kitchen & Taproom, we are seeking a highly organized and friendly individual to join our team as a Host. As a key member of our front-of-house staff, you will play a crucial role in creating a welcoming and positive dining experience for our guests.Key ResponsibilitiesGreet and Welcome GuestsProvide a warm and friendly greeting to...

  • Front Desk Manager

    1 week ago

    Myrtle Beach, South Carolina, United States Massage Envy Full time

    Job SummaryThe Front Desk Manager will oversee the front desk staff, manage all front-end duties, and provide exceptional customer service to our guests. As the first point of contact for our clients, you must be friendly, informative, welcoming, and able to handle inquiries, concerns, and scheduling.Key Responsibilities:Lead by example and motivate the...