Overnight Guest Experience Expert

2 months ago

Indian Wells, United States Marriott International Inc Full time
Additional InformationPay: $20.50 to $21.00/hr + $1.00/hr Shift Differential, Part-Time, Graveyard Shifts
Job Number24191422
Job CategoryRooms & Guest Services Operations
LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $20.50 to $21.00 per hour and a shift differential pay of $1.00 per hour, may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. Were looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Guest Experience Expert

    4 weeks ago

    Indian Wells, United States Marriott Full time

    Additional Information Pay: $20.00 to $20.50/hr, Front Desk Job Number 24150257 Job Category Rooms & Guest Services Operations Location Renaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Expert

    2 days ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr, Full-Time, Flexible Hours, Weekends and Holidays RequiredJob Number25004706Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Guest Experience Specialist

    4 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    About the Role:The Overnight Guest Experience Expert is a key position within our team, responsible for delivering exceptional guest experiences that exceed expectations. If you have a passion for customer service and enjoy working in a fast-paced environment, this could be the perfect role for you.Responsibilities:Deliver a wide range of services to guide...

  • Guest Experience Expert

    3 days ago

    Indian Wells, California, 92210, Riverside County, CA, United States Marriott International, Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr, Full-Time, Flexible Hours, Weekends and Holidays RequiredJob Number25004706Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Guest Service Support Expert

    4 weeks ago

    Indian Wells, United States Marriott International Inc Full time

    Additional Information Pay: $16.50/hr, Full-Time, Weekend and Holiday Availability Required Job Number 24209616 Job Category Food and Beverage & Culinary Location Renaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type...

  • Guest Service Expert

    1 month ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $16.00/hr, Flexible Schedule, Work Weekends and Holidays Job Number24208874 Job CategoryFood and Beverage & Culinary LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION...

  • Guest Service Support Expert

    4 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $16.50/hr, Full-Time, Weekend and Holiday Availability RequiredJob Number24209616Job CategoryFood and Beverage & CulinaryLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION...

  • Guest Service Support Expert

    4 weeks ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $16.50/hr, Full-Time, Weekend and Holiday Availability Required Job Number24209616 Job CategoryFood and Beverage & Culinary LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management ...

  • Guest Experience Ambassador

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    We are seeking an experienced Guest Experience Ambassador to join our team at Renaissance Esmeralda Resort & Spa Indian Wells. As a key member of our hotel staff, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.Key responsibilities include:Processing operational needs and addressing guest...

  • Overnight Front office Host

    2 days ago

    Indian Wells, United States HYATT Hotels Full time

    Summary: Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. Be part of our talented team as Overnight Front Office Host (Night Audit) at the Grand Hyatt Indian Wells Resort and Villas. Set within the perfect backdrop of scenic Indian Wells, this property is a destination...

  • Overnight Front office Host

    23 hours ago

    Indian Wells, United States Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.Overnight Front Office Host - Full Time (Night Audit)Grand Hyatt Indian Wells Resort and Villas US - CA - Indian WellsFront OfficeHourly/Entry Level EmployeeFull-timeHourly US Dollar (USD) pay basisSummaryBe part of our talented team as Overnight Front Office...

  • Front Desk/Guest Experience Host

    4 months ago

    Indian Wells, United States Tommy Bahama Miramonte Resort & Spa Full time

    Overview: The Guest Experience Host is responsible for providing the highest quality guest service as it pertains to checking in/out of hotel guests; assisting guests with their luggage; taking hotel reservations; and answering guest questions in a gracious and professional manner. Demands accuracy with daily accounting procedures. $18.00/hour...

  • Guest Experience Professional

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    We're looking for a skilled Food and Beverage Support Associate to join our team at Renaissance Esmeralda Resort & Spa Indian Wells.In this role, you'll have the opportunity to create unforgettable experiences for our guests by providing exceptional service and support throughout their stay.Your day will be filled with setting tables, assisting the kitchen,...

  • Front Desk/Guest Experience Host

    5 months ago

    Indian Wells, United States CoralTree Hospitality Full time

    Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personali Guest Experience, Front Desk, Experience, Guest, Skills, Business Services

  • Customer Service Representative

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    Job Summary:The Overnight Guest Experience Expert is responsible for delivering exceptional guest experiences that exceed expectations. This role requires strong customer service skills, attention to detail, and the ability to work well under pressure.Responsibilities:Deliver a wide range of services to guide guests through their stayProcess operational...

  • Front Desk Ambassador

    4 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    About Us:At Marriott International Inc, we strive to deliver exceptional guest experiences that leave a lasting impression. As an Overnight Guest Experience Expert, you will be the face of our brand, ensuring seamless interactions and creating unforgettable moments for our guests.Salary and Benefits:We offer a competitive salary range of $20.50 to $21.00 per...

  • Experiential Services Expert

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    Join us at Renaissance Esmeralda Resort & Spa Indian Wells as an Experiential Services Expert. This role offers a unique opportunity to deliver personalized experiences for our guests and create lasting memories.Your key responsibilities will include:Servicing guest needs and addressing concernsMaintaining accurate records and completing reportsProviding...

  • Guest Services Ambassador

    3 weeks ago

    Indian Wells, California, United States CoralTree Hospitality Full time

    Job Summary: We are seeking a friendly and welcoming Guest Services Ambassador to join our team at CoralTree Hospitality. The successful candidate will be responsible for providing exceptional customer service, ensuring a smooth and seamless experience for our guests.">About the Role: As a Guest Services Ambassador, you will be the first point of contact for...

  • Resort Guest Services Specialist

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    About the Role">We are seeking a skilled Food and Beverage Service Professional to join our team at Renaissance Esmeralda Resort & Spa Indian Wells. This role involves providing top-notch service to our guests while ensuring seamless food and beverage delivery.">Responsibilities and Requirements">The ideal candidate will possess excellent communication...

  • Night Auditor

    2 days ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr + $1.00/hr Shift Differential, Full-Time, Flexible HoursJob Number25004704Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...