Guest Service Support Expert

4 weeks ago

Indian Wells, United States Marriott International Inc Full time
Additional InformationPay: $16.50/hr, Full-Time, Weekend and Holiday Availability Required
Job Number24209616
Job CategoryFood and Beverage & Culinary
LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $16.50 to $16.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. Were looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Guest Service Support Expert

    4 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $16.50/hr, Full-Time, Weekend and Holiday Availability RequiredJob Number24209616Job CategoryFood and Beverage & CulinaryLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION...

  • Guest Service Expert

    1 month ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $16.00/hr, Flexible Schedule, Work Weekends and Holidays Job Number24208874 Job CategoryFood and Beverage & Culinary LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION...

  • Guest Experience Expert

    4 weeks ago

    Indian Wells, United States Marriott Full time

    Additional Information Pay: $20.00 to $20.50/hr, Front Desk Job Number 24150257 Job Category Rooms & Guest Services Operations Location Renaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Expert

    2 days ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr, Full-Time, Flexible Hours, Weekends and Holidays RequiredJob Number25004706Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Overnight Guest Experience Expert

    2 months ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr + $1.00/hr Shift Differential, Part-Time, Graveyard Shifts Job Number24191422 Job CategoryRooms & Guest Services Operations LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP SchedulePart Time Located Remotely?N Position...

  • Experiential Services Expert

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    Join us at Renaissance Esmeralda Resort & Spa Indian Wells as an Experiential Services Expert. This role offers a unique opportunity to deliver personalized experiences for our guests and create lasting memories.Your key responsibilities will include:Servicing guest needs and addressing concernsMaintaining accurate records and completing reportsProviding...

  • Guest Experience Expert

    2 days ago

    Indian Wells, California, 92210, Riverside County, CA, United States Marriott International, Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr, Full-Time, Flexible Hours, Weekends and Holidays RequiredJob Number25004706Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Guest Services Ambassador

    3 weeks ago

    Indian Wells, California, United States CoralTree Hospitality Full time

    Job Summary: We are seeking a friendly and welcoming Guest Services Ambassador to join our team at CoralTree Hospitality. The successful candidate will be responsible for providing exceptional customer service, ensuring a smooth and seamless experience for our guests.">About the Role: As a Guest Services Ambassador, you will be the first point of contact for...

  • Guest Experience Specialist

    4 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    About the Role:The Overnight Guest Experience Expert is a key position within our team, responsible for delivering exceptional guest experiences that exceed expectations. If you have a passion for customer service and enjoy working in a fast-paced environment, this could be the perfect role for you.Responsibilities:Deliver a wide range of services to guide...

  • Resort Guest Services Specialist

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    About the Role">We are seeking a skilled Food and Beverage Service Professional to join our team at Renaissance Esmeralda Resort & Spa Indian Wells. This role involves providing top-notch service to our guests while ensuring seamless food and beverage delivery.">Responsibilities and Requirements">The ideal candidate will possess excellent communication...

  • Food and Beverage Support Associate

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    **About Marriott International Inc.**We believe in creating memorable experiences for our guests, and that starts with a great team.As a Guest Service Support Expert at Renaissance Esmeralda Resort & Spa Indian Wells, you will be part of a dynamic team that takes the initiative to deliver exceptional service to our guests.Your responsibilities will include...

  • Customer Service Representative

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    Job Summary:The Overnight Guest Experience Expert is responsible for delivering exceptional guest experiences that exceed expectations. This role requires strong customer service skills, attention to detail, and the ability to work well under pressure.Responsibilities:Deliver a wide range of services to guide guests through their stayProcess operational...

  • Guest Experience Ambassador

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    We are seeking an experienced Guest Experience Ambassador to join our team at Renaissance Esmeralda Resort & Spa Indian Wells. As a key member of our hotel staff, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.Key responsibilities include:Processing operational needs and addressing guest...

  • Front Desk/Guest Experience Host

    4 months ago

    Indian Wells, United States Tommy Bahama Miramonte Resort & Spa Full time

    Overview: The Guest Experience Host is responsible for providing the highest quality guest service as it pertains to checking in/out of hotel guests; assisting guests with their luggage; taking hotel reservations; and answering guest questions in a gracious and professional manner. Demands accuracy with daily accounting procedures. $18.00/hour...

  • Guest Experience Professional

    3 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    We're looking for a skilled Food and Beverage Support Associate to join our team at Renaissance Esmeralda Resort & Spa Indian Wells.In this role, you'll have the opportunity to create unforgettable experiences for our guests by providing exceptional service and support throughout their stay.Your day will be filled with setting tables, assisting the kitchen,...

  • Front Desk/Guest Experience Host

    5 months ago

    Indian Wells, United States CoralTree Hospitality Full time

    Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personali Guest Experience, Front Desk, Experience, Guest, Skills, Business Services

  • Night Auditor

    2 days ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr + $1.00/hr Shift Differential, Full-Time, Flexible HoursJob Number25004704Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Night Auditor

    2 days ago

    Indian Wells, United States Marriott International, Inc Full time

    Night Auditor at Marriott International, Inc summary: As a Night Auditor, the primary responsibility is to ensure guests have a seamless check-in and check-out experience while delivering comprehensive services throughout their stay. This position requires proactive guest engagement, operational reporting, and adherence to safety and quality standards....

  • Night Auditor

    24 hours ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr + $1.00/hr Shift Differential, Full-Time, Flexible Hours Job Number25004704 Job CategoryRooms & Guest Services Operations LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type...

  • Customer Service Liaison

    3 weeks ago

    Indian Wells, California, United States CoralTree Hospitality Full time

    Company OverviewCoralTree Hospitality is a renowned hospitality brand dedicated to delivering exceptional guest experiences.SalaryThe estimated annual salary for this role is $45,000 - $60,000, depending on experience and qualifications.Job DescriptionWe are seeking a charismatic Front Desk/Guest Experience Host to join our team. As a key representative of...