Business Development Representative

4 weeks ago

Dubuque, United States The Metrix Company Full time

The Metrix Company, a medical device manufacturer, is seeking an experienced sales professional for an on-site role in Dubuque, Iowa. The person in this position is responsible for increasing product sales, maximizing margins, generating customer leads, and assuring customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Sells products through verbal and written communication, customer visits at Metrix, traveling to customer location, and attending trade shows
  • Organizes trade show calendar and manages all associated tasks
  • Follows up on customer leads, develops written justification and scope of new business opportunities
  • Responsible for pricing new products and maintaining margins on all existing products
  • Works with customer to define new products and changes in accordance with the Design Control Procedure
  • Attends Design Review meetings for new products
  • Prepares quotations for customer inquiries
  • Prepares orders and confirms customer requests
  • Develops working relationships with customer and answers questions / concerns
  • Provides technical support and product training when necessary
  • Maintains customer files
  • Works with Production to obtain confirmation dates and shipment schedule
  • Tracks on-time shipment for Dubuque and Dominican Republic locations and reports findings to management
  • Responsible for communicating customer needs to Metrix management and production staff
  • Responsible for product complaints, product returns, and credit requests
  • Collects customer evaluation data and reports results to management
  • Markets products and maintains company image through advertising, trade shows, brochures, website, social media, etc.
  • Evaluates sales trends
  • Develops sales budget
  • Facilitates accounts receivable collection in coordination with the Customer Service Coordinator and contacts customers as necessary
  • Oversees Customer Service and Shipping / Receiving functions

KNOWLEDGE, SKILLS, AND QUALIFICATIONS

  • Bachelor degree in Business Administration, Marketing, or related field preferred
  • A minimum of two years sales experience required
  • Medical device or healthcare background helpful
  • Must be able to travel up to 10%, including overnight and weekends
  • Must possess ability to influence others, organize workflow and provide follow-up in a timely manner
  • Excellent communication and customer service skills required
  • Lifts, carries, or moves objects up to 20 lbs.

The Metrix Company offers an excellent compensation and benefits package, including health, dental, optical, life, and disability insurance, as well as a 401k and Profit Sharing Plan.

Candidates must be authorized to work in the United States. Employer will not sponsor applicants for work visas.

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