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Front Desk Night Audit

2 months ago

Niagara Falls, United States Fairfield by Marriott Full time
Days Inn & Suites - Front Desk Night Audit

Are you a highly skilled and motivated individual looking for an immediate opportunity to join our team? Do you enjoy providing outstanding customer service and thrive in a fast-paced environment? If you answered 'yes' to these questions, then we want to hear from you

Days Inn & Suites, located in the heart of Niagara Falls, is seeking a talented Front Desk Night Audit to join our team. As a member of our team, you will have the opportunity to work in a newly renovated hotel, providing excellent service to our guests and ensuring their stay is enjoyable and memorable.

Responsibilities:
  • Greeting and assisting guests with a friendly and professional demeanor
  • Handling a variety of administrative support tasks to ensure smooth operations
  • Providing outstanding customer service to create a positive guest experience
  • Managing reservations, including making, changing, and canceling bookings
  • Checking in and checking out guests
  • Serving breakfast and maintaining cleanliness in the lobby
  • Assisting with laundry tasks
  • Obtaining reports from the computer system
Requirements:
  • Excellent written and verbal communication skills
  • Great telephone communication skills
  • Strong organizational and time-management skills
  • Good computer skills, including proficiency in Microsoft Office programs
  • Customer-centric approach with a friendly and professional disposition
  • Ability to work well in a team and assist colleagues with administrative tasks
  • Prior experience as a front desk agent is a plus


We offer competitive starting pay at $15 per hour, employee discounts, and paid training. This is a part-time position with on-site work required. If you have a passion for providing excellent customer service and enjoy working in a dynamic and fun-loving environment, apply now

Location: 2821 Niagara Falls Blvd, Niagara Falls, NY, 14304

Join our team and be a part of creating delightful experiences for our guests