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Client Consulting Analyst

2 months ago

San Francisco, United States Visa Full time

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Client Consulting Analyst will be a key member of Visa Consulting and Analytics (VCA), a team within Visa Advisory Services that drives tangible, impactful and financial results for Visa's network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.

The US Consulting team within VCA provides consulting and solutions services for Visa's clients in the United States. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

We are currently looking for an Analyst to support the team on strategic consulting engagements. Ideal candidates will have management consulting, corporate strategy and banking, and/or payments experience.

Typical projects may include:

  • How does a financial institution increase market share in consumer credit cards?

  • How does a financial institution grow their credit card portfolio while mitigating credit risk?

  • How does a financial institution optimize their product offering?

  • How should a credit card issuer use digital and emerging technology to acquire and retain the best customers?

Responsibilities:

  • Play an integral role on a team of experienced professionals in delivering strategic consulting services to key Visa clients

  • Complete consulting engagements with other team members, including participating in interviews, analyzing confidential client data, and summarizing key findings

  • Conduct industry research and identify internal and external data resources to create custom analytics

  • Complete detailed analysis on client data and identify preliminary trends and themes in the data

  • Develop client-specific presentations which address executive needs and deliver presentations to clients and internal Visa partners

  • Play an integral role in the development of new consulting solutions and materials to train VCA team members

  • Monitor industry trends and contribute to the development of whitepapers on the impact to clients

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

  • 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)


Preferred Qualifications

  • 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • Previous management consulting, corporate strategy and banking, and/or payments experience preferred
  • Excellent communication, story-telling and presentation skills
  • Exceptional analytical skills, with the ability to process and summarize large amounts of data into key strategic insights
  • Strong team player with a willingness to collaborate across levels and functional experts - Strong multi-tasking skills and ability to adapt
  • Proficient and ideally a power-user of spreadsheet and presentation tools
  • An interest in learning advanced analytics tools (SAS, R, Tableau, etc.)
  • An affinity for payments technology, FinTech and digital
Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 113,700.00 to 160,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.