Open Enrollment Representative/Customer Service

2 weeks ago

Elkridge, United States TEKsystems Full time

*Open Enrollment Representative *

*Elkridge, MD*

TEKsystems is currently seeking candidates to assist with our customers' Open Enrollment period.

Description:

* Will respond to phone inquiries regarding healthcare eligibility and coverage questions.

* Must be able to decipher complex eligibility information from a variety of electronic sources quickly, and deliver them courteously and effectively

* This is a high volume call center position subject to high production and quality standards.

* Open enrollment; answer inbound calls and provide exceptional customer service

*Skills:*

Customer Care, CSR, Healthcare, Customer Service, Call Center, Insurance, Medical, Customer service, Call center, Health care, Customer service skills, Customer support, Insurance, Medicaid

*Additional Skills & Qualifications:*

The individual we seek must possess 1+ years of customer service experience (healthcare preferred), a demonstrated knowledge of medical terminology, and be PC proficient in a windows environment.

*Shift*: Must be able to work between the hours of 8:00am-6:00pm

*Experience Level:*

Entry Level

*Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

* Employee Assistance Program

* Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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