Spec, Customer Service

2 months ago


Inver Grove Heights, United States CHS Inc Full time

**Spec, Customer Service & Billing II**

**Location** Inver Grove Heights, Minnesota **Date posted** 02/14/2022 ****Summary****

CHS has an exciting role as a Customer Service & Billing Specialist. This personis responsible for refined fuels and propane processing of electronic information to ensure accurate and timely billing and invoicing of customers. Develop and maintain all conversion tables for electronic data received relative to products, terminals, suppliers, and customers.

****Responsibilities****

* Maintain petroex cross reference conversion tables in multiple systems for Refined Fuels and Propane.

* Analyze and review data transmissions received from Pipeline and Exchange companies via Data Exchange systems and DTN TABS to ensure timely billing and transmission of outbound data to exchange partners.

* Communicate with exchange partners and pipeline companies on data exchange and interpreting data being received.

* Investigate issues with NOT receiving data transmissions.

* Analyze report results in order to develop processes to improve performance of the billing dept.

* Work with Customer Setup Coordinators to ensure correct information at terminals and in all cross reference conversion tables.

* Product set up/changes/modifications due to Industry changes and regulations.

* Bulk Refined Fuel Sales as assigned. Collection duties to correct pricing/product/tax rate changes.

* Assist CSR's in problem solving of daily invoice file and edits.

* Correction of billing errors related to blends and product changes.

* Assist CSR's and ExchangeFinance in resolving customer disputes and exchange differences by verifying accuracy of data used for invoicing and exchange statements.

* Assist CSR's, Sales/Marketing, Supply and Distribution in resolving problems, product clarification and invoicing concerns.

* Refined Fuel Rail Billing/Inventory entries to update CHS Refinery sales/purchases for RF Supply team.

* Monthly Propane Pricing True Ups.

* Refined Fuels Contract Reconciliation and final billing.

* Equipment billing as assigned to help CSR/Billing team.

* Analyze new merger and acquisition information and implement accurate changes through collaboration with the Credit department

* Work with IT staff on any program updates or changes related to billing systems. Develop test plans, execute test plans and approve updates or program changes for production.

* Work with DTN, suppliers and our internal supply groups on Refined Fuel product and terminal changes.

****Minimum Qualifications (required)****

* Four year degree in Accounting/Business

* Excellent analytical, communication, and problem solving abilities.

* Very detail orientated to handle multiple systems and data feed/conversion tables.

* Ability to respond to issues with the appropriate sense of urgency.

* One year of Billing Experience

****Additional Qualifications****

* JDE and SAP experience

* MS Excel experience

****Physical Requirements****

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

CHS offers a competitive total compensation package. Benefits include Health, Dental, Vision, Hearing, Life Insurance, Health and Day Care Savings Accounts, Paid Vacation, 401K, Company Funded Pension, Profit Sharing, Long and Short Term Disability, Tuition reimbursement, and Adoption assistance.

CHS is an Equal Opportunity Employer.



  • Inver Grove Heights, Minnesota, United States FerrellGas Full time

    Customer Service SpecialistJob LocationsUS-MN-Inver Grove HeightsID CategoryCustomer Service/SupportOverviewRanked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your...


  • Inver Grove Heights, United States CHS Inc Full time

    **Customer Service Represenative** **Location** Inver Grove Heights, Minnesota **Date posted** 10/08/2021 ****Summary**** **CHS** has an exciting opportunity; we are looking for a Technical Customer Support Representative to join our team and bridge customers with Account Managers, Supply and Logistics. The Technical Customer Support Representative is...


  • Inver Grove Heights, Minnesota, United States Aldi Inc. Full time

    Job Summary:Aldi Inc. is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, processing customer purchases, and maintaining a clean and organized store environment.Key Responsibilities:Process customer purchases...


  • Inver Grove Heights, United States Savers Full time

    Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We...


  • Inver Grove Heights, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...


  • Inver Grove Heights, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...


  • Inver Grove Heights, United States Savers Full time

    As one of the largest for-profit thrift operators in the United States, Canada, and Australia for value-priced pre-owned clothing, accessories, and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to...


  • Inver Grove Heights, Minnesota, United States Chico's FAS Full time

    Join Our Dynamic TeamAt Chico's FAS, we are committed to creating a stylish and engaging environment that empowers women to showcase their unique style.POSITION OVERVIEW:The Retail Sales Consultant plays a crucial role in assisting Management to foster a customer-centric and product-oriented sales atmosphere, where our core values and guiding principles...


  • Inver Grove Heights, Minnesota, United States Pacific Advisory Service Full time

    Job OverviewPacific Advisory Service is seeking an Assistant Manager in Sales and Operations. This role is pivotal in driving new client acquisition and overseeing customer relations in the logistics sector, specifically focusing on air, ocean, warehousing, distribution, trucking, and third-party logistics.Key ResponsibilitiesDeveloping Strategic...


  • Inver Grove Heights, Minnesota, United States Huntington National Bank Full time

    Summary Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Full time Branch Resource...

  • Service Manager

    3 months ago


    Inver Grove Heights, United States Interstate Companies, Inc. Full time

    I-State Truck Center is looking for our next dynamic leader at our Inver Grove Heights, Minnesota location. We are seeking a Service Manager to run our Heavy-Duty Truck Service Shop. If you are looking for an amazing career with a growing company and have the leadership skills we are looking for then apply here! The Service Manager is a key member of our...

  • Service Manager

    3 months ago


    Inver Grove Heights, Minnesota, United States Interstate Companies, Inc. Full time

    I-State Truck Center is looking for our next dynamic leader at our Inver Grove Heights, Minnesota location. We are seeking a Service Manager to run our Heavy-Duty Truck Service Shop. If you are looking for an amazing career with a growing company and have the leadership skills we are looking for then apply hereThe Service Manager is a key member of our truck...

  • Service Manager

    3 months ago


    Inver Grove Heights, United States Istate Truck Center Full time

    Job DescriptionJob DescriptionI-State Truck Center is looking for our next dynamic leader at our Inver Grove Heights, Minnesota location. We are seeking a Service Manager to run our Heavy-Duty Truck Service Shop. If you are looking for an amazing career with a growing company and have the leadership skills we are looking for then apply here!The Service...


  • Inver Grove Heights, Minnesota, United States Pacific Advisory Service Full time

    Job OverviewPacific Advisory Service is seeking an Assistant Manager in Sales and Operations. This role is pivotal in acquiring and overseeing new client engagements in the realm of international logistics.Key Responsibilities:Forge and nurture robust relationships with executive-level stakeholders in the Dry Goods and Agricultural sectors.Offer specialized...


  • Inver Grove Heights, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 6582 Cahill Avenue [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...


  • Inver Grove Heights, Minnesota, United States Pacific Advisory Service Full time

    Job OverviewPacific Advisory Service is seeking an experienced Assistant Manager in Sales and Operations. This role involves the acquisition and management of new client accounts within the international freight forwarding sector.Key Responsibilities:Establish and nurture robust relationships with C-Level executives in the Dry Goods and Agricultural...


  • Inver Grove Heights, Minnesota, United States Branson Smith - American Family Insurance Full time

    Job OverviewBenefits and Advantages:Paid time off (including vacation and sick leave)Opportunities for professional growthFlexible working hoursReimbursement for licensing feesCompensation structure includes salary plus commission or bonusesPosition Summary:Are you a personable individual with a passion for customer service? Do you thrive in environments...


  • Inver Grove Heights, United States Pacific Advisory Service Full time

    Job DescriptionJob DescriptionInternational Freight Forwarder is looking for Assistant Manager in Sales and Operation.• Responsible for securing and managing new customer business. Air, Ocean, Warehousing/Distribution, Truck and 3PL.• Responsible for developing strong C-Level relationships with Target Customers in Dry Goods and Agricultural markets•...


  • Inver Grove Heights, Minnesota, United States CROWN EQUIPMENT CORPORATION Full time

    Mechanic - Shop Service Location Grove City, OH, US, 43123 Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our...


  • Inver Grove Heights, Minnesota, United States Discount Tire Full time

    About the RoleWe are seeking a skilled and dedicated Tire Service Technician to join our team at Discount Tire. As a key member of our team, you will be responsible for installing new tires and wheels, performing maintenance on tires, and providing exceptional customer service.ResponsibilitiesInstall new tires and wheelsPerform maintenance on tires,...