Service Manager

4 weeks ago


Inver Grove Heights, Minnesota, United States Interstate Companies, Inc. Full time

I-State Truck Center is looking for our next dynamic leader at our Inver Grove Heights, Minnesota location. We are seeking a Service Manager to run our Heavy-Duty Truck Service Shop. If you are looking for an amazing career with a growing company and have the leadership skills we are looking for then apply here

The Service Manager is a key member of our truck management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Service department, developing our service business, ensuring satisfied customers, and promoting our products and truck services.

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,500 employees in its corporate office and five operating units - Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.

At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day

Service Manager Job Duties

  • Take all necessary steps to assure customer satisfaction
  • Recruit, hire, lead, motivate and maintain the highest quality staff
  • Take an active role in company sales
  • Monitor Service Department performance with key metrics, including revenue, profitability, and efficiency
  • Assure compliance with safety goals
  • Accurately quote services
  • Manage truck work order system and service invoicing
  • Communicate policies, procedures, and branch goals to employees
  • Uphold our promise to our customers

Service Manager Skills:

  • Excellent interpersonal, leadership, and communication skills
  • Knowledgeable in Fixed Operations procedures
  • Good understanding of mechanical components and associated repair
  • Clear understanding of customer service, sales, and marketing
  • Knowledge of profit and loss statements and how to use them to manage a business unit
  • A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan
  • Experience with 5S Lean principles
  • Previous experience as a service manager in the trucking industry

Service Manager Requirements

  • Excellent communication skills
  • Ability to manage employees and processes
  • Truck shop service management a plus
  • High School Diploma or G.E.D.
  • Must be physically able to lift and work with no restrictions

Employee Benefits

  • Competitive Wages - Be paid your worth
  • Uniforms - fully supplied by Interstate including cleaning
  • Tool program - available
  • Tuition assistance - for educational and ongoing career growth
  • Health, dental and vision coverage - begins on the first day of the following month
  • Paid Time Off - (PTO) starts accruing day one of your full-time employment
  • Holidays - 6 Holidays and 2 Floating Holidays per year
  • 401(K) - with company matching
  • Long Term Disability - Supplied
  • Short Term Disability - Supplied
  • Life Insurance - Supplied
  • Healthiest You - Virtual Health Care paid by Interstate
  • PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
  • Pet Insurance - We care about our furry friends
  • Employee Discounts - available on products and services
  • Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face
  • Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

#ICIRT

#ZRApply



Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

  • Inver Grove Heights, Minnesota, United States Black Box Full time

    Process inventory movement through the warehouse utilizing an ERP system. Includes, accurate receiving of all materials into our inventory database, picking product for sales orders utilizing a pick plan, prepping product for shipment, and scanning products into our warranty database. Performs the physical or administrative tasks involved in the shipping,...


  • Inver Grove Heights, Minnesota, United States Continental Full time

    BestDrive, a wholly owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high-quality products and exceptional service. BestDrive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award winning Continental and General Tire brand products,...

  • Service Car Runner

    2 weeks ago


    Inver Grove Heights, Minnesota, United States Inver Grove Ford Lincoln Mercury Full time

    Summary: We are looking to add Full Time and Part Time Service Car Runners to our Service Department at Inver Grove Ford Lincoln. No experience is necessary. We will train the right candidate. If you enjoy working in a fast-paced environment, have good Customer Service skills, a clean driving record and like to be around all types of vehicles, this job is...

  • Manager - Starting at

    2 weeks ago


    Inver Grove Heights, Minnesota, United States AMC Entertainment Full time

    Job DescriptionPREFERRED QUALIFICATIONS One year experience in guest-focused business (e.g. retail, restaurant, hospitality, etc.). Working knowledge of all theatre crew functions. Strong oral and written communication skills. Proficiency in MS Suite.ESSENTIAL FUNCTIONS Lead and develop theatre crew and supervisors to perform the "essential functions" of...


  • Inver Grove Heights, Minnesota, United States Black Box Full time

    Purpose of Job:Perform a variety of tasks involved in the shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment to meet operational needs. Position Details: Hourly position based upon experience & skill level Contract with possible extension to hire estimated Standard work hours: Mon-Fri 8:00am-5:00pm ...


  • Inver Grove Heights, Minnesota, United States Grube Inc. dba Buffalo Wild Wings Full time

    Assistant General ManagerIf you enjoy working in a fun, high-energy environment and want to be part of a wildly successful and fast-growing restaurant chain where the game is always on, we invite you to bring your enthusiasm and passion to Buffalo Wild Wings Come join a team that is all about sports, great food, family and friends.The Restaurant Manager...


  • Inver Grove Heights, Minnesota, United States blueStone Staffing Solutions Full time

    Location: Inver Grove Heights, MN Type: Contract Job #10330 Salary: $ $40.00 Per Hour Apply Now Our client is a Fortune 100 company seeking an experienced Data Management Specialist, ready to show off their skills and become a part of a great, growing team What you'll be doing...Manage ongoing queue of requests for new customer, business partners,...

  • Assistant Manager

    4 weeks ago


    Inver Grove Heights, Minnesota, United States Coffee and Bagel Brands Full time

    At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD This is our purpose. Our team brings this to life by focusing on what's really important around here - TEAM, GUEST, QUALITY It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships,...


  • Inver Grove Heights, Minnesota, United States Howe Company Full time

    Company: Howe CompanyLocation: Grove City, PAAbout usThe George J. Howe Company is a coffee roaster located in West Middlesex, since 2023, and Grove City PA since 1927. We specialize in roasting coffee for foodservice and private label customers. We also roast coffee under using our founder's original blends. Our goal is to continue to deliver high-quality...


  • Inver Grove Heights, Minnesota, United States Taylor Corporation Full time

    Your Leadership.Our Power.Unlimited Potential.Taylor Corporation has big plans for the future and we need talented leaders to get us there. We power the world's leading brands - and our employees' careers - by unlocking potential everywhere we see it. If you love to lead, are open to new ideas and inspire the best in others, we should talk. We're passionate...


  • Inver Grove Heights, Minnesota, United States Cigna Full time

    POSITION SUMMARYThe Senior Manager of Center of Excellence ("COE") is a key role at CuraScript SD ("CSD") responsible for leading program & project management within the COE organization for CSD. This role will be responsible for identifying improvement opportunities while also supporting the execution of strategic initiatives and projects through a...


  • Inver Grove Heights, Minnesota, United States Genesis10 Full time

    Genesis10 is seeking a Software Engineer, ServiceNow HR Service Delivery for a contract with our client in Inver Grove Heights, MN. 100% Remote.Job Description:Our client has an exciting opportunity in our Information Technology group. We are looking for a Software Engineer, ServiceNow HR Service Delivery to be responsible for all Human Resource aspects of...


  • Inver Grove Heights, Minnesota, United States Walmart Full time

    Position Summary... Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement...


  • Inver Grove Heights, Minnesota, United States The Cigna Group Full time

    The job profile for this position is Operating Effectiveness Manager, which is a Band 4 Management Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for...


  • Inver Grove Heights, Minnesota, United States Beacon Hill Staffing Group Full time

    Position Overview As a Temporary Inventory Specialist, you will play a crucial role in supporting the Production department to ensure safety, productivity, and efficient inventory management. This includes maintaining safety standards, managing inventory flow, and coordinating with suppliers and customers. Your role is essential in maintaining compliance...


  • Inver Grove Heights, Minnesota, United States ESSILORLUXOTTICA GROUP Full time

    Requisition ID: 844614Store #: 00B091 Grove City O StorePosition:Full-TimeTotal Rewards: Benefits/Incentive InformationJoin Team Oakley and be part of a team that pushes the boundaries of performance in sport and fuels the drive of athletes. Oakley offers products and technologies designed to meet the performance needs of the world's best athletes, enabling...

  • Sales Lead

    4 weeks ago


    Inver Grove Heights, Minnesota, United States Chico's FAS, Inc. - Retail Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...


  • Inver Grove Heights, Minnesota, United States Maxim Healthcare Services Full time

    Maxim Healthcare is looking for a Licensed Practical Nurse (LPN) to assume responsibility and accountability for the application of the nursing process and the delivery of patient care, under the supervision of a Registered Nurse (RN). The Licensed Practical Nurse (LPN) will consistently perform according to nursing standards and is accountable in managing...

  • Sales Associate

    4 weeks ago


    Inver Grove Heights, Minnesota, United States Chico's FAS, Inc. - Retail Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautifulPOSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a...


  • Inver Grove Heights, Minnesota, United States Mount Carmel Health System Full time

    Employment Type: Full time Shift: 12 Hour Night Shift Description: Why Mount Carmel? With five hospitals , over 60 free-standing outpatient clinics , a college of nursing , a Medicare Advantage plan , and extensive outreach and community wellness programs, Mount Carmel Health System serves more than a million patients in central Ohio each year, and we've...