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Senior Loan Servicing Administrator

3 months ago

Winchester, United States The Ladders Full time
Summary/Objective

The Loan Servicing Administrator
is responsible for directly assisting the VP Loan Administration/Collections
Manager in the daily operation of the department and ensure the assets under
their leadership perform to acceptable levels set forth by upper management.

Essential Functions

  • Maintain expert knowledge of all
    Loan Servicing processes and practices.
  • Oversee and ensure Standard Operating
    Procedures are created, are accurate and are compliant with any regulatory,
    federal, or state requirements.
  • Serve as back-up for Collections
    (current to 90 days past due) including reporting requirements as needed.
  • Serve as back-up for day-to-day
    Loan Servicing operations as needed.
  • Develop, lead, mentor and
    provide guidance to team members to reinforce skills and increase department
    effectiveness and production.
  • Assist in the formulation and
    implementation of policy, budget, and strategic planning as it relates to the
    department.
  • Assist in developing processes
    and efficiencies for department.
  • Ensure the department complies
    with appropriate procedures, regulations, and guidelines.
  • Serve on committees as deemed
    necessary.
  • Serve as the System Admin for
    product/parameter changes on Core system and create/test new loan products.
  • Monitor and enforce timely and
    accurate production of department reports and related data.
  • Handle special projects as may
    be assigned by the VP, Loan Administration/Collections Manager.
Competencies
  • General management skills
    required including strong organizational, communication and leadership skills
  • Ability to work with deadlines
    and complete projects on time
  • Strong conflict resolution
    skills
  • Strong understanding of
    secondary market (sales, servicing requirements, reporting)
Required education and Experience
  • 15+
    years of Senior Level Loan Servicing with previous supervisory experience


NOTICE:

This list of duties is not intended to be all- inclusive and may
be expanded to include other duties that may be deemed necessary by
management from time-to-time. The
Bank reserves the right to modify, interpret, or apply the job description in
any way the company desires and that the job description is not a contract
for employment. All employment is "at
will". Also, employee is expected to
have knowledge of and adherence to Bank policies and procedures. The employee complies with state and
federal regulations and specific BSA/AML related regulations and all
information security related regulations.

Work Environment: This job operates in a professional office
environment. This role routinely uses standard office equipment such as
computers, phones, photocopiers, filing cabinets and fax machines.

EEOC Statement: WSB provides equal employment opportunity
to all individuals regardless of their race, color, religion, gender, age,
sexual orientation, national origin, disability, veteran status, or any other
characteristic protected by state, federal, or local law.