Logistics Manager
3 weeks ago
Position Summary: The Logistics Manager will be involved in all activities related to managing the Shipping and Receiving department. The Logistics Manager will oversee three shifts and will also work directly with Customer Service, Scheduling, and Production to guarantee on-time delivery to customers.
Duties & Responsibilities:
- Lead Shipping and Receiving personnel in executing inbound and outbound freight deliveries and shipments on 3 shifts, including general supervision, development, scheduling, and conducting performance evaluations
- Schedule and manage all transportation carriers, including delivery appointments and document preparation
- Coordinate transportation services (finished goods and transfers) that optimizes cost and level of service required
- Review and implement changes to department process to improve cost effective operation
- Support inventory management process as directed by Supervisor
- Professionally communicate with customers concerning order status, delivery notification, and invoicing
- Conduct weekly Production/Safety meetings with departmental personnel
- Oversight transportation providers via quarterly business reviews
- Review and dispute (where necessary) transportation invoices
- Conduct investigations including development and implementation of follow up action items to resolve business inefficiencies and customer complaints
- Track and report KPIs for the shipping/receiving team and develop corrective actions for metrics that are not within specification
- Other responsibilities assigned as business demands
- Excellent verbal and written communication skills
- Problem solving and critical thinking
- Organization and multi-tasking
- Energetic self-starter who thrives in a team-oriented environment
- Strong computer skills (Microsoft Office)
- Inventory management
- Minimum Educational Requirements
- 4-year degree in a related field
- Job related certifications or education, is a plus
- Preferred candidate will possess
- 5+ years of experience in Warehouse and Shipping
- Previous management/supervisory experience
- Ability to sit for prolonged periods
- Ability to visual exertion due to prolonged periods working with computers
- Ability to reach vertically and horizontally with hands and arms
- Possess required visual abilities close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Production & Warehouse Climate Conditions - Workspace is climate controlled during office work and exposed to both cold and hot climate while working on the production floor and general warehouse area.
- Superior time management skills, including the ability to prioritize multiple issues and the ability to lead an effective and efficient meeting.
- Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution.
- Excellent employee relations skills, including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts either involving the supervisor directly or as a third party, understands and demonstrates positive motivational skills including coaching and delegation techniques.
- Demonstrated confidence including providing a consistent leadership style with an acceptable level of professional assertiveness.
- Professional appearance to support his/her role as a managerial representative.
- Core Competencies - Meeting and exceeding the assigned core competencies that aligns with the company goals and mission.
- Personal growth - Each year there will be professional goals developed and agreed to by the manager and supervisor.
- Employee relations - The employee will be evaluated regarding his/her behaviors associated with appropriate human interaction, respect, and communication.
- Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas.
- Operating standards - The employee will need to meet or exceed the Operating Standards set in the areas of quality, cost, safety, planning, customer satisfactions, supervision, efficiency, and productivity. Such standards will be set annually and communicated to the manager.
EEOC: CSC is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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