Current jobs related to Service Warranty Administrator - San Jose - AutoNation

  • Service Warranty Administrator

    2 weeks ago

    San Jose, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...

  • Warranty Administrator

    2 weeks ago

    San Jose, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...

  • Service Warranty Administrator

    5 months ago

    San Benito, United States Gillman Automotive Group Full time

    Automotive Warranty Administrator - Essential DutiesProcesses warranty claims on a timely basis for each franchise or distributor.Processes all warranty paperwork to ensure proper documentation.Verifies criteria required by factory or distributor.Reconciles all warranty receivables with payments through the appropriate accounting schedule.Posts credits on...

  • Warranty Claims Specialist

    2 weeks ago

    San Jose, California, United States AutoNation Full time

    Service Warranty Administrator Job DescriptionAutoNation is a leading automotive retailer in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions.We are seeking a highly skilled Service Warranty Administrator to join our team. This role is responsible for...

  • Warranty Service Representative

    1 week ago

    San Antonio, Texas, United States Bruckner Truck Sales, Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warranty Service Representative to join our Service Department team at Bruckner Truck Sales, Inc.Key ResponsibilitiesPrepare and process warranty claims in a timely and accurate manner.Assist the Warranty Manager with corrections and re-filing of warranty claims.Maintain a ledger of all parts...

  • Automotive Warranty Claims Processor

    2 weeks ago

    San Antonio, Texas, United States not available Full time

    Job SummaryAs an Automotive Warranty Administrator, you will be responsible for processing warranty claims in a timely manner for each franchise or distributor. Your duties will include verifying criteria required by the factory or distributor, reconciling warranty receivables, and posting credits on the computer. You will also be responsible for...

  • Service Technician

    2 weeks ago

    San Antonio, Texas, United States American Woodmark Full time

    Job Summary:To provide warranty and service support to Builder service center. Handle any warranty and service requests to satisfy the builder's requirement for warranty, service or customer satisfaction. All efforts should be consistent with our Mission Statement, CIP principles and Builder Channel Standardization.Key Responsibilities: Perform service or...

  • Consumer Warranty Attorney

    2 weeks ago

    San Francisco, California, United States Lewis Brisbois Bisgaard & Smith Full time

    Consumer Warranty Attorney OpportunityAt Lewis Brisbois Bisgaard & Smith, we are seeking an experienced Consumer Warranty Attorney to join our team. As a key member of our Consumer Warranty Practice, you will be responsible for defending consumer litigation claims and providing expert advice on warranty laws and regulations.Key Responsibilities:Defend...

  • Warranty Program Manager

    2 weeks ago

    San Antonio, Texas, United States XPEL Full time

    Job Title: Warranty Program Manager Job Summary: We are seeking a highly skilled Warranty Program Manager to oversee our department responsible for installed product warranty resolution, installer warranty root cause reporting, technical product support, end-customer technical selling, chronic warranty management, and other back-office functions. Key...

  • Warranty Program Manager

    1 month ago

    San Antonio, United States XPEL Full time

    Job Description: Core Duties: Oversees department responsible for: Installed product warranty resolution Installer warranty root cause reporting Technical product support End-customer technical selling Chronic warranty management Other back-office functions Develop and oversee chronic warranty management program to identify and remediate issues associated...

  • Warranty-Service Clerk

    2 months ago

    San Antonio, United States Bruckner Truck Full time

    WHO WE AREBruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,500 team members.Bruckner's is more than just a place selling parts and working on trucks We are an essential business delivering solutions to transportation providers...

  • Warranty-Service Clerk

    2 months ago

    San Antonio, United States Bruckner Truck Full time

    WHO WE ARE Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,500 team members. Bruckner's is more than just a place selling parts and working on trucks We are an essential business delivering solutions to transportation...

  • Administrative Officer

    3 weeks ago

    San Jose, United States US Secret Service Full time

    Summary Joining the Secret Service, Office of Investigations, San Jose Resident Office will allow you to be the office authority on administrative program areas and be relied upon by the management staff to provide authoritative advice and guidance on administrative matters. For definitions of terms found in this announcement, please click here....

  • Consumer Warranty

    1 month ago

    San Francisco, United States Now Hiring You, LLC Full time

    The ideal candidate will be admitted to practice in California and have at least one (1) to seven (7) years of experience defending consumer litigation claims. Experience with relevant federal laws, such as the Song-Beverly Act, Magnuson-Moss Warranty Act, state lemon laws, Uniform Commercial Codes, and consumer sales practices acts is required. Lewis...

  • Automotive Service Specialist

    3 weeks ago

    San Jose, California, United States O'Reilly Auto Parts Full time

    Job Title: Installer Service SpecialistAt O'Reilly Auto Parts, we are seeking an experienced and technical parts specialist to join our team as an Installer Service Specialist. This role will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.Key Responsibilities:Develop sales...

  • Automotive Service Specialist

    2 weeks ago

    San Jose, California, United States O'Reilly Auto Parts Full time

    Job Title: Installer Service SpecialistAt O'Reilly Auto Parts, we are seeking an experienced and technical Installer Service Specialist to join our team. This role will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries.Key Responsibilities:Develop sales relationships with...

  • Lead Construction Manager

    2 months ago

    San Antonio, Texas, United States EPC Services Company Full time

    Position OverviewThe EPC Services Company, a prominent engineering consultancy and construction firm in the power and utility sector, is seeking a dedicated full-time Warranty & Commissioning Construction Manager.Role SummaryThis role is designed for a traveling Construction Manager with extensive expertise in the construction processes associated with...

  • Warranty Call Center Representative

    3 weeks ago

    San Francisco, California, United States MSX International Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Warranty Call Center Agent to join our team at MSX International. As a key member of our customer experience team, you will be responsible for resolving warranty claims and providing exceptional customer service to our clients.Key ResponsibilitiesResearch and resolve warranty claim coding...

  • Administrative AssistantCustomer Service Representative

    2 weeks ago

    San Jose, California, United States FASTSIGNS #62001 Full time

    Customer Service and Administrative Support SpecialistFASTSIGNS #62001 is seeking a highly skilled Customer Service and Administrative Support Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, preparing estimates, implementing work orders, and ensuring timely delivery of finished...

  • Service Coordinator

    4 weeks ago

    San Diego, United States Velocity Truck Group Full time

    Posted Tuesday, August 27, 2024 at 10:00 AM Who We Are: Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on-demand parts. Our goal is to be your one-stop shop...

Service Warranty Administrator

2 months ago

San Jose, United States AutoNation Full time

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The Service Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.

.

What are the day-to-day responsibilities?
  • Process all claims by next business day following RO close date
  • Handle and resolve all claim corrections and charge-backs
  • Establish and maintain relationships with the manufacturer's designated warranty representatives
  • Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures
  • Analyze problems, identify trends and develop strategies for maximizing claim process
  • Flag the technicians for the hours earned on the service they performed
  • Check each repair order against the vehicles service history to avoid duplicate claims
  • Provide a weekly report to the service manager regarding claim status
  • Report any fraudulent manipulation of warranty claims
  • Provide parts manager with updated parts listing on a weekly basis
  • Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs
  • Assist service consultants in closing all open warranty RO's
  • Assist service consultants and technicians with any warranty questions
  • Assist with special projects, audits and reports as requested
  • Review and manage all aging schedules and reports
  • Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.
  • Attend warranty training courses as needed

What are the requirements for this job?
  • High school diploma or the equivalent
  • Ability to effectively communicate verbally and in writing
  • Ability to confront and resolve difficult customer service situations
  • Demonstrated customer service skills
  • Ability to read and comprehend written instructions and information
  • General knowledge of automotive parts and vehicle mechanical operations
  • Two years of experience in a automotive dealership
  • Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test

This position at Mercedes-Benz Stevens Creek pays $19/hr

The expected annual salary for this role is between $26.93 - $47.12, dependent upon each candidates unique experience and qualifications. Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits

  • Exclusive RX Pet program offering discounts on medications

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.