Customer Service Representative

1 month ago


Belleville, United States Standex International Ltd. Full time

The role of Customer Service Representative requires someone who pays attention to detail and understands basic processes involving quotes and invoicing. Previous experience within other areas of shipping would be an advantage, but being able to demonstrate good communication skills, being able to work within a team and an understanding of commercial enterprise are also key qualifications.

What You'll Do

  • Respond to customers' and/or shippers' questions or in some cases complaints
  • Provide routing information and issuing shipping instructions to ensure deliveries arrive on time and to their correct location. Work with Carriers / Customers on Reconsignment & Redelivery requests.
  • At times assist with Freight Damage & Equipment / Parts Returns.
  • Prepare quotes for customers, which will involve examining products or materials to estimate quantities or weight and type of container required for storage or transport.
  • Other Customer Service duties including but not limited to: Answering sales calls, preparing quotes, and order entry.
What You'll Bring
  • High school diploma required, advanced education preferred; experience working in a customer-focused role.
  • Excellent communication skills both written and verbal; able to present information in a clear and concise manner.
  • Excellent interpersonal skills are essential.
  • Knowledge with computer packages such as Microsoft Word, Excel, PowerPoint.
  • Strong attention to detail is required.

Working Conditions

The Customer Service Representative primarily works in an office environment, however, may occasionally be required to perform duties in a manufacturing and/or warehouse setting. Proper safety training and Personal Protective Equipment (PPE) will be provided. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of the position.

Founded in 1955 and headquartered in Salem, New Hampshire, Standex is a growing global ~$800 million, ~$1 Billion publicly-traded, diversified manufacturing company operating in five segments: Engraving, Electronics, Engineering Technologies, Hydraulics and Food Service Equipment. The company's market-leading businesses are recognized for delivering high quality technical solutions to customers. With over 5,000 employees worldwide Standex leverages the combined strengths of its businesses to deliver profitable growth in current markets and expansion into new geographical and vertical markets. Standex has a unique culture where employees can make a difference by living our core values of accountability, innovation, integrity and teamwork to deliver on our promises to customers, shareholders, and communities.

In today's busy world, we crave convenience. That's why Federal Industries is dedicated to making life more efficient.

We believe that everyone deserves access to high-quality, fresh food. Our custom displays and merchandisers help make that possible. They are designed to solve the toughest challenges faced by gourmet food purveyors, convenience stores and schools.

Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

  • Belleville, United States LKQ Full time

    This position is eligible for a $1500 Sign-On bonus after 90 days. Are you looking to join a great team that offers great benefits and paid training? LKQ is looking for a Customer Service Representative to join their growing team. In this role you wi Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Service


  • Belleville, Illinois, United States Ace Hardware Full time

    We are looking for a Customer Service Representative to join our team at Ace Hardware. In this role, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and promoting products and services.Key Responsibilities:Answer customer inquiries and resolve issues promptly and professionallyProvide product...


  • Belleville, United States Circle K Full time

    Circle K - 10 S Belt W [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Belleville, United States Standex Full time

    The role of Customer Service Representative requires someone who pays attention to detail and understands basic processes involving quotes and invoicing. Previous experience within other areas of shipping would be an advantage, but being able to demonstrate good communication skills, being able to work within a team and an understanding of commercial...


  • Belleville, Michigan, United States Wal-Mart Stores , Inc. Full time

    About UsWe are a leading retailer with a commitment to delivering exceptional customer service and creating a positive shopping experience for our customers. Our stores are fast-paced and dynamic environments where you can learn new skills, build your confidence, and develop your career.The RoleThis is a fantastic opportunity to join our team as a Customer...


  • Belleville, United States The Bank of New Glarus Full time

    Job Title: Customer Service Representative Reports to: AVP, Branch Manager Time Effective Date: 12/2024 Department: Deposits FLSA Status: Non-Exempt, Full-Time Location: Belleville Job Summary: This position is responsible for performing various paying and receiving functions within the Bank and for servicing all deposit customers with attention being paid...


  • Belleville, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. **In this role you will:** + Ensure...


  • Belleville, Illinois, United States Keith Wolf - State Farm Agent Full time

    Job OverviewThe Keith Wolf - State Farm Agent office is seeking a motivated and customer-focused individual to fill the role of Insurance Customer Service Representative. This position offers a unique opportunity for growth and development in the insurance industry, with a competitive hourly rate plus commission/bonus.Responsibilities:Deliver exceptional...


  • Belleville, United States IAA Full time

    Here at IAA, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication...


  • Belleville, United States Circle K Full time

    Circle K - 1242 Thouvenot Ln [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Belleville, United States Circle K Full time

    Circle K - 8300 Old St Louis Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Belleville, Illinois, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are looking for a skilled Customer Experience Representative to provide exceptional service to our customers. The successful candidate will have experience working in a restaurant environment, handling cash transactions, and maintaining accurate records.As a Customer Experience Representative, you will be responsible for ensuring high-quality...


  • Belleville, Wisconsin, United States Standex International Ltd. Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Standex International Ltd. in Salem, New Hampshire. As a key member of our sales support team, you will be responsible for delivering exceptional customer service and supporting our clients' needs.ResponsibilitiesRespond to Customer Inquiries: Provide timely and...


  • Belleville, United States TEKsystems Full time

    Job DescriptionJob DescriptionTeksystems is seeking both experienced DME Representatives and Healthcare Call Center candidates for an on site opportunity in Belleville, IL!Job Responsibilities: Develop and maintain working knowledge of current products and services offered by the companyAnswer all calls and emails in a timely manner, in adherence to their...


  • Belleville, Michigan, United States Crane Engineering Sales Full time

    At Crane Engineering Sales, we are expanding our team with a highly skilled Service Coordinator. This role is responsible for providing sales support to Account Managers and customers. Our ideal candidate will possess excellent communication skills and be able to effectively coordinate service projects. If you have experience in sales or customer service and...


  • Belleville, Illinois, United States Loves Travel Stops & Country Store Full time

    Job Summary: We are seeking a highly motivated and customer-focused Cashier to join our team at Love's Travel Stops & Country Stores. As a key member of our retail staff, you will provide excellent customer service, operate a cash register, and maintain a clean and organized store environment.About Us: Love's Travel Stops & Country Stores is a family-owned...


  • Belleville, Illinois, United States BJC HealthCare Full time

    We are seeking a highly motivated Retail Cashier to join our team at BJC HealthCare. In this role, you will be responsible for processing customer transactions accurately and efficiently, maintaining a clean and organized workspace, and providing exceptional customer service to patients, visitors, and staff members.Key Responsibilities:Process customer sales...


  • Belleville, Illinois, United States Dufresne Spencer Group Full time

    About Dufresne Spencer Group">We are a dynamic company looking for energetic and friendly professionals to serve as Retail Sales Associates. The Retail Sales Associate is responsible for selling furniture to our customers.Estimated Salary: $100,000+This role requires excellent customer service skills and the ability to work in a fast-paced...


  • Belleville, Illinois, United States Family Dollar Full time

    About the Role:Family Dollar is seeking a highly motivated and enthusiastic Customer Service Representative to provide exceptional customer service, ensuring a positive shopping experience for all customers. The ideal candidate will greet customers warmly and assist them in finding the products they need.Key Responsibilities:Deliver outstanding customer...


  • Belleville, Michigan, United States Crane Engineering Sales Full time

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Crane Engineering Sales, LLC. The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer experiences.