Insurance Customer Service Representative

1 week ago


Belleville, Illinois, United States Keith Wolf - State Farm Agent Full time
Job Overview

The Keith Wolf - State Farm Agent office is seeking a motivated and customer-focused individual to fill the role of Insurance Customer Service Representative. This position offers a unique opportunity for growth and development in the insurance industry, with a competitive hourly rate plus commission/bonus.

Responsibilities:
  • Deliver exceptional customer service by responding to inquiries, providing policy information, and resolving issues promptly and efficiently.
  • Utilize a consultative approach to educate customers about insurance options, develop leads, and market appropriate products and services.
  • Schedule appointments, identify customer needs, and provide personalized recommendations to drive sales growth.
Requirements and Benefits
  • A minimum of 1-2 years of sales experience in an outside or inside sales capacity, retail sales associate, or telemarketing preferred.
  • A strong passion for helping people manage risk, recover from unexpected events, and achieve their financial goals.
  • An ability to work independently, self-motivate, and meet productivity targets.
  • A valid Property and Casualty license (must be obtained prior to employment).
  • Availability to work Monday through Friday, 9:00am to 5:00pm.
What We Offer
  • Competitive hourly pay plus commission/bonus structure.
  • A comprehensive benefits package, including Simple IRA and Group Life Insurance.
  • Paid time off, including vacation and personal/sick days.
  • Opportunities for career advancement and professional growth within the agency.
  • A hiring bonus up to $500 max to offset licensing costs after 3 months of employment.


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