Client Support Specialist

1 month ago

New Bedford, United States Myfamilyestateplanning Full time

Job Description Role and Responsibilities This job description is only a summary of the typical position functions and responsibilities. The responsibilities, tasks, and duties of the position holder might differ from those outlined in this job description. Other duties may be assigned. General overview of position: As a Client Support Specialist, you will be asked to meet and exceed client experience and quality standards, while maintaining consistent levels of communication with internal team members. This role will support Case Managers and Attorneys in the completion of administrative tasks associated with client files while increasing internal operational efficiencies. The Client Support Specialist will work cross-functionally to support all areas of the business. Essential Job Functions: (other duties may be assigned) : Uphold and maintain the Firm Values of Integrity, Quality, Respect, Service, and Fun Under the direction and guidance of the Business Manager, collaborate with the Client Support Specialist team to shift responsibilities to help manage the current flow of business Administrative support for Legal Team – support in multiple client file tasks, including putting together packages to be mailed, assisting with scanning client files and completing closeouts, sorting and managing incoming mail, printing, and faxing for remote team members. Manage office supplies by monitoring inventory levels, placing orders, and receiving deliveries. Participate in special teams as requested by the Leadership Team Participate in special events including seminars and other networking/business generation events With direction and guidance from the Leadership Team, actively participate in the attainment of both firm & personal goals Maintain a neat and organized workspace In tandem with current Client Support Specialists, manage front desk operations Answering multi-line telephone and connecting client to the appropriate team member Taking and delivering messages when necessary and appropriate Updating call and visitor log continuously Manage incoming mail and prepare outgoing mail Appointment reminders Maintain front lobby area and conference rooms Perform basic bookkeeping tasks such as applying account payments and scanning checks Qualifications and Education Requirements High School Diploma required. Prior experience working in customer service with a dedicated focus on the importance of the client experience. Prior experience in office administration work is a plus. Demonstrated ability to work with all levels of the Firm. Knowledge, Skills, and Abilities: Ability to show empathy in relating with clients and co-workers Knowledge of modern office equipment (printer, copier, fax, scanner) Knowledge of and efficient computer skills: Microsoft Office- Word, Excel, PowerPoint Excellent verbal and written communication skills with strong attention to detail Problem-solving skills Ability to deliver timely work Strong work ethic Sound judgment and ability to act independently when necessary Ability to handle multiple tasks and projects simultaneously over a period of time Ability to work cooperatively with diverse departments and individuals both internally and externally within in the law firm Professional, positive demeanor with the ability to demonstrate tact and diplomacy Strong interpersonal skills Ability to travel and transport self to other locations Ability to take initiative, be resourceful and proactive Work Environment (includes physical requirements): Office environment: some travel is required to other offices and external firm locations. Some bending is required; sit for extended periods of time. This is an in-office position, Monday – Friday 8:30am – 5:00pm This job description reflects management’s assessment of the functions and requirements of the job. It is a general guideline, and not intended to be an exhaustive list of all job elements or requirements. It does not restrict management’s right to reassign or change responsibilities at any time. If interested, email our Business Manager, Justine at Justine@NBElderLaw.com #J-18808-Ljbffr

  • Client Support Specialist

    1 week ago

    New York, New York, United States Phaxis - Support Services Full time

    Job OverviewWe are looking for a committed Client Support Specialist to join our team at Phaxis - Support Services. This role is essential in providing assistance and direction to individuals requiring support, ensuring they access the necessary services and resources to enhance their well-being.Key Responsibilities:- Perform evaluations to identify clients'...

  • Client Support Specialist

    1 week ago

    New Bedford, Massachusetts, United States Family Dollar Full time

    Family Dollar - Join our team as a Client Support Specialist. In this role, you will be tasked with delivering outstanding service to our customers. Your responsibilities will include:Welcoming Customers: Greet customers warmly and assist them in choosing the right products.Transaction Management: Handle cash register operations efficiently and...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Vaco Los Angeles Full time

    Client Support Specialist at Vaco Los Angeles Location: Not Specified Experience: Not Specified Job Overview: We are seeking a dedicated Client Support Specialist to assist in addressing customer inquiries and resolving issues. The ideal candidate will possess a minimum of 2 years of experience in customer support roles. Key Responsibilities: Maintain a...

  • Client Support Specialist

    3 weeks ago

    New Port Richey, United States Prospect Promos Full time

    Job DescriptionJob DescriptionProspect Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Specialist role to help us achieve...

  • Client Support Specialist

    4 weeks ago

    New Port Richey, United States Prospect Promos Full time

    Job DescriptionJob DescriptionProspect Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Specialist role to help us achieve...

  • Client Support Specialist

    1 week ago

    New Brunswick, New Jersey, United States Made Acquisitions Inc Full time

    Become a Part of Our Team as a Client Support SpecialistAre you dedicated to delivering outstanding client support and assisting customers with their needs? We are seeking a personable and tech-savvy Client Support Specialist to join our organization. If you thrive in high-pressure situations and enjoy fostering connections with clients, this position is...

  • Client Support Specialist

    3 days ago

    New York, New York, United States mondaystaging Full time

    Client Support SpecialistCustomer Success Full-timeWe are seeking a Client Support Specialist to join our growing team at mondaystaging. Our commitment to creating an exceptional product and delivering outstanding service to our clients is paramount. Our customers appreciate our unique offerings, making it a rewarding experience to assist them in a...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Brighter Tomorrows, Inc. Full time

    Company OverviewBrighter Tomorrows, Inc. is a dedicated non-profit organization focused on assisting individuals affected by domestic violence.Position OverviewThe Client Support Specialist plays a crucial role in aiding individuals impacted by domestic violence who are currently in emergency shelter. This full-time position requires on-site presence and...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Moon Moments Ltd Full time

    Position: Client Support Specialist Compensation: Competitive weekly remuneration Location: On-site Moon Moments Ltd is seeking a friendly, organized, and professional Client Support Specialist to become an integral part of our vibrant team. In this essential role, you will be responsible for providing exceptional client assistance, addressing inquiries, and...

  • Client Specialist

    2 months ago

    Bedford, United States Levin Furniture Full time

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Oakwood Village, OH Store Location!We're hiring enthusiastic, energetic people today! We're a family-owned company with a history of caring for our employees, customers and community!Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Select Express Full time

    CLIENT SUPPORT SPECIALISTLocation: Freeport NY, NYType: Employee (W2)CLIENT SUPPORT SPECIALISTSelect Express & Logistics is dedicated to providing comprehensive Home Delivery, Warehouse, and Logistics Solutions to businesses and consumers across the United States. As one of the rapidly expanding firms in our sector, we proudly serve a diverse clientele that...

  • Client Support Specialist

    2 days ago

    New York, New York, United States Institute for Community Living Full time

    Position Overview:The Client Support Specialist will play a crucial role in coordinating holistic service planning and evaluation activities, ensuring the effective execution of service plans through direct client management. This position involves collaborating with clients to develop detailed service strategies, connecting them to various resources, and...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Domino's Franchise Full time

    Position OverviewCompany OverviewCustomer Engagement Our Client Support Specialists play a vital role in delivering outstanding customer engagement, demonstrating enthusiasm, and assisting clients throughout their ordering experience.Gaining Experience In addition to aiding customers, our Client Support Specialists acquire valuable experience by supporting...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Array Full time

    Become a Part of Array's Client Services Team as a Client Support SpecialistArray operates as a financial innovation platform, collaborating with digital brands, financial institutions, and fintech companies to expedite the launch of consumer products. We provide tools for credit and identity monitoring, privacy safeguards, and a marketplace for financial...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Urban Resource Institute Full time

    POSITION SUMMARY The Client Support Specialist plays a crucial role in delivering essential services to residents. Responsibilities encompass one-on-one counseling, group sessions, advocacy, referrals, and follow-up support, as well as assistance with home management and financial planning. Candidates must exhibit an understanding of the complexities...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Ultimate Staffing Services Full time

    Job OverviewUltimate Staffing Services is seeking a motivated Client Support Specialist to assist one of our esteemed clients. The ideal candidate will possess strong data entry abilities and exceptional communication skills, with a background in processing orders and return merchandise authorizations (RMAs). This position offers a temporary-to-permanent...

  • Client Support Specialist

    4 days ago

    New Orleans, Louisiana, United States TWFG Insurance Full time

    Job OverviewCompany: TWFG Insurance ServicesLocation: New Orleans, LA MetroPosition: Client Support SpecialistReports to: Branch Sales ManagerSUMMARY: The Client Support Specialist plays a vital role in representing the organization with professionalism and courtesy. This position is dedicated to delivering exceptional service to potential clients,...

  • Client Support Specialist

    1 week ago

    New York, New York, United States Urban Resource Institute Full time

    POSITION SUMMARY The Client Support Specialist plays a crucial role in delivering essential services to residents. Responsibilities encompass individual and group counseling, advocacy, referrals, and follow-up, as well as home management and financial guidance. The individual must exhibit a strong understanding of issues related to homelessness. Furthermore,...

  • Client Support Specialist

    1 week ago

    New York, New York, United States WEST SIDE FED SR Full time

    Position OverviewThe Client Support Specialist will deliver a wide array of case management services, encompassing both individual and group support. The primary objective of these services is to guarantee that each member has access to essential resources and services that foster their ability to thrive within the community, ensuring their well-being,...

  • Client Support Specialist

    3 days ago

    New York, New York, United States CitiMed Full time

    Job OverviewPosition Summary:The Client Support Specialist will engage with the organization's clientele by addressing inquiries and resolving issues.Key Responsibilities:Communicates with clients through various channels including phone, email, online chat, or in-person to provide assistance and information regarding products or services.Processes and...