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Hotel Operations Director
2 months ago
# Join Our Dynamic Team in Beckley, WV We are seeking an enthusiastic leader with a passion for hospitality to oversee hotel operations in Beckley, WV. This role is critical in guiding a dedicated team to achieve outstanding results in sales, customer service, and overall performance, all while driving our mission to provide exceptional guest experiences and meet profitability goals. What We Offer: Competitive Salary : Enjoy a competitive salary within a full-time position. Comprehensive Benefits : Health, dental, vision, and life insurance, along with a 401(k) plan. Paid Time Off : Benefit from paid time off to rest and recharge. Exclusive Discounts : Enjoy access to company discounts. Your Responsibilities: Lead Operations : Manage all aspects of hotel operations, including revenue management and daily activities. Strategic Planning : Develop and implement strategies for enhancing guest experiences and achieving financial objectives. Team Leadership : Train, manage, and motivate a team to ensure service excellence. Inventory Management : Oversee inventory levels and ordering processes to maintain smooth operations. Financial Oversight : Monitor financial performance and report on progress while making necessary adjustments. Compliance : Ensure adherence to company policies, safety standards, and franchise requirements. Customer Relations : Build positive relationships with guests and promptly address any issues. Continuous Improvement : Explore innovative methods to enhance processes and increase revenue. Collaboration : Work with upper management on company-wide initiatives and projects. Employee Development : Conduct performance evaluations and provide training for new team members as needed. What We're Looking For: Education : Preferred Bachelor's degree in Business Administration or a related field. Experience : A minimum of 5 years of leadership experience, preferably in retail or hospitality. Skills : Strong leadership, communication, and problem-solving abilities. Track Record : Demonstrated success in meeting sales and profitability targets. Knowledge : Familiarity with best practices in operations and customer service. Flexibility : Willingness to work flexible hours, including evenings and weekends. Tech Savvy : Proficient in Microsoft Office and POS systems. Transportation : A valid driver's license and reliable transportation are required. Our Commitment to Diversity: We are proud to be an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We consider all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. Employment Type: Full-Time #J-18808-Ljbffr
