Patient Service Representative Float
3 weeks ago
Job Description
Job Description Description:
This is a full time position that floats to the following counties:
Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.
Description
The Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors and callers. This position provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication.
Additional Details:
Qualifications
High school diploma or equivalent
Work Experience and Skills
Bilingual in Spanish highly preferred
Knowledgeable of medical terminology preferred
Excellent verbal and written communication skills
Current computer skills
Ability to establish and promote positive interpersonal relationships
Excellent organization skills
Cultural awareness and appreciation for differences
Ability to demonstrate excellent customer service and strong cultural competency
Ability to adhere to strict confidentiality guidelines
Good interpersonal, organizational, and computer skills required
Teamwork oriented
Able to take and follow through with delegated tasks sand accountability
Resourcefulness in problem solving
Beginner to intermediate proficiency in Microsoft applications: Excel, Outlook, PowerPoint, Word
Requirements:
Duties and Responsibilities Customer Service:
Answers the telephone with the standard greeting and a smile in a timely manner
Treat Every Patient with Care and Courtesy
Maintain a well-kept lobby and work space
Understand, abide by, and be able to explain HIPAA to patients as needed
Respond in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient’s needs and expectations
Ensure patients understand the services we provide and the benefits of choosing us as their medical home
Check In:
Acknowledge Patients in the PM system Upon Arrival
Arrive Patients in EHR and enter location (Waiting Room)
Verify Demographics (mailing address, telephone number, responsible party)
Input Insurance or Sliding Fee information
Collect Co-Pays & Post & Balance Payments
Update Patient paperwork annually (HIPAA, Registration, RX consent)
Run Medicaid to verify eligibility daily
Check-Out:
Print Patient Clinical Summary
Schedule any Follow-up Visits
Check patients out in the PM system and EHR upon departure
Other Procedures:
Count Cash Box and log in the amount in the box at the beginning and end of each shift
Run an Acknowledged Patient Report, match encounters against the report & document any missing encounters
Conduct Appointment Phone Call Reminders
Build New Patient Accounts
Scan & appropriately file Patient Documents
Navigate through EMR System to print records, identify meds, referrals, lab results, etc.
Knowledge of inner office forms (Incident reports, RX Log, Transfer of Patient Care Log, Supply Order, etc.)
Identify and manage tasks in the EMR platform
Distribute & Sort Mail & Courier Items
Distribute medications delivered through the courier to patients & collect payment on those medications
Sign out prescriptions for controlled substances to patients
Responds to tasks from the patient portal as required in a timely manner
Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories)
Operate Copier for Office Copies, Fax, and Scanning
Capable of operating the Credit Card Equipment
Operate the Postage Machine
All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honestly, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.
#J-18808-Ljbffr
-
Patient Service Representative Float
3 weeks ago
Greenwood, United States Carolina Health Centers, Inc. Full timeJob DescriptionJob DescriptionDescription:This is a full time position that floats to the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of...
-
Bilingual Float Patient Service Representative
3 weeks ago
Greenwood, United States Carolina Health Centers, Inc. Full timeJob DescriptionJob DescriptionDescription:This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.Bilingual in Spanish is required.DescriptionThe Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a...
-
Patient Services Representative
3 weeks ago
Greenwood, United States Goodman Campbell Brain and Spine Full timeJob DescriptionJob DescriptionGoodman Campbell TeamAt Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a...
-
Patient Services Representative
2 weeks ago
Greenwood, United States Goodman Campbell Brain and Spine Full timeJob DescriptionJob DescriptionGoodman Campbell TeamAt Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a...
-
Patient Service Representative
6 days ago
Greenwood Village, United States US Derm Support Roles Full timeOverviewCome join our team! We have an immediate need for a Patient Service Representative in our Denver metro area clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This is not a remote position - CO applicants only!SummaryThe Patient Service...
-
Patient Service Representative
5 days ago
Greenwood Village, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our Denver metro area clinics! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This is not a remote position - CO applicants only!Summary The Patient Service...
-
Patient Account Representative
5 days ago
Greenwood, United States Medix Full timeTitle: Patient Account Representative Location: Greenwood, IN 46143 Shift: Monday-Friday: 8am-5pm Overview: Gathers information about patient accounts and corrects or forwards information to insurance companies on a regular basis. Following-up on specified accounts and makes sure the final follow-up is complete. Gathers charge information, codes, enters in a...
-
Patient Service Rep
1 week ago
Greenwood, United States eCommunity Full timeJoin CommunityCommunity Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits...
-
Patient Access Representative, Patient Access
3 weeks ago
Greenwood, United States Self Regional Healthcare Full timeResponsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment. Works with staff and understand appropriate scheduling processes and how processes affect ancillary departments....
-
Patient Access Representative, ECH
3 weeks ago
Greenwood, United States Greenwood County Hospital Board Full timeJob DescriptionJob DescriptionResponsible for performing scheduling, pre-certification, benefit verification and pre-certification, Requires fast response to customer needs, independent judgement, ingenuity and initiative in utilization of computers and other equipment. Works with staff and understand appropriate scheduling processes and how processes affect...
-
Patient Access Rep- MedCheck Greenwood
1 week ago
Greenwood, United States eCommunity.com Full timeJoin Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...
-
Patient Access Rep- MedCheck Greenwood
2 weeks ago
Greenwood, United States eCommunity Full timeJoin Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...
-
Patient Access Rep- MedCheck Greenwood
2 days ago
Greenwood, United States eCommunity.com Full timeJoin Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...
-
Worker's Compensation Representative
3 weeks ago
Greenwood, United States RevOne Companies Full timePosition Summary The Workers Compensation Representative is responsible to review assigned follow up queues as assigned by supervisor, reading all notes in FACS and making appropriate decisions regarding the next step on the account according to CBS procedures. Determining if the account needs additional follow up or billing and making the determination if...
-
Surgical Services Optician
2 weeks ago
Greenwood, United States Cataract & Laser Institute Full timeDo you have a knack for style and fashion? Do you have a passion to serve and make a difference in people's lives? Combine your love for fashion and your desire to serve, and feel energized and empowered about your work. As an Eyewear Consultant, you will style patients with fashionable eyewear and recommend lens options for their best visual outcomes. No...
-
Greenwood, United States Community Health Network Full timeJoin Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...
-
Sales Representative
3 weeks ago
Greenwood, United States Blanchard Equipment Company, Inc Full timeJob DescriptionJob DescriptionSales RepresentativePosition Specifics:Reports to: Store Manager or Corporate Sales ManagerDepartment: SalesSupervises: NonePurpose:Sells new and used agricultural and turf equipment to new and existing customers. Responsibilities:Represents the company for the sale of machinery to customers in a defined sales area Maintains...
-
Ambulatory Patient Technician
4 weeks ago
Greenwood, United States Healthier Mississippi People (HMP) Full timeJob DescriptionJob DescriptionDescription:Job Summary:To provide direct and indirect patient care under the guidance and direction of the Clinic Provider (NP, PA, MD or DO). To implement components of the plan of care through performance of technical procedures and skills and performs secretarial/receptionist responsibilities as assigned. To perform job...
-
Consumer Support Representative
3 weeks ago
Greenwood, United States VELUX Group Full timeIn the VELUX Group, we offer you a world of opportunities and the chance to create a bright future.From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.The VELUX Group is an international, family-owned...
-
Patient Care Coordinator
3 weeks ago
Greenwood, United States CPI Health Full timeJob DescriptionJob DescriptionDescription:CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a...