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Associate Director Patient Financial

2 months ago

Madison, United States Exact Sciences Full time

JOB REQUIREMENTS: Help us change lives at Exact Sciences. We're helping change how the world prevents, detects, and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview: Join Exact Sciences as an Associate Director of Patient Financial Services, where you will play a pivotal role in transforming our revenue cycle management. We are seeking a dynamic professional with expertise in denial management, claims follow-up, and billing. Proficiency in Epic and a deep understanding of back-office revenue cycle operations are highly preferred. As a key resource, you will drive the enhancement of our claims servicing processes and elevate Exact Sciences' financial performance. If you're ready to make a significant impact and be part of a forward-thinking team, we want to hear from you

Essential Duties include but are not limited to the following:

Strategizes, develops, and oversees processes and procedures for the efficient and successful flow of interdependent information between the third-party billing vendor, the receivables department, and Exact Sciences' contact center.

Develops and executes on all processes and policies for the revenue cycle.

Works directly with multiple cross-functional order impact teams to ensure adequate remediation of issues or downstream process impacts as changes occur within the revenue cycle.

Monitors Accounts Receivables that you are responsible for among revenue cycle department, initiates and directs appropriate escalation or corrective measures across systems and production teams, as needed.

Ensures that customer satisfaction is achieved through courteous and effective communication, problem solving, and efficient processes.

Resolves complex patient, physician, payor, and other operational issues when applicable.

Promotes a team-oriented environment that fosters effective collaboration within and outside of the department.

Monitor reporting of payor and contractual configuration and payor-specific claim requirements.

Monitors RCM processes to ensure compliance with performance metrics.

Manage directly certain vendor and payor partners to identify and resolve systematic issues.

Ensure compliance with all Company procedures and guidelines, including, but not limited to, Code...

For full info follow the

application link . We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company's affirmative action program are available to any applicant or employee for inspection upon request.

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