Technical Sales Support

4 weeks ago


Claremont, United States Prysmian Group Full time

Technical Sales Support / Sales Manager Apply locations Claremont, NC posted on Posted 30+ Days Ago job requisition id R-20030 Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector. We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Team Overview and Job responsibilities You will be representing the Prysmian fiber business unit as technical sales support manager (70%) and sales management (30%). You will be part of the global fiber sales team which is located in Europe and the USA. Your direct manager will be based in Europe. TSS: You are the linking pin between Prysmian North American optical fiber and telecom cable plants, support technical collaboration, co-development, yield optimization in both fiber and cable plants. You develop and maintain strong relationships with cloud, colocation and telecom operators to influence customer strategic decisions as well as network deployments. You work closely with sales and R&D to implement and execute strategies to develop new business opportunities for advanced optical fiber systems. You coordinate with Prysmian’s international sales teams to open business development interactions with strategic customers. You understand customer business and product requirements, coordinate with sales and R&D portfolio. You recognize market and technological trends, use market research and attend tradeshows to anticipate future directions for the portfolio and identify innovation opportunities. You drive successful launch of new products, provide guidance to optimize current product portfolio and forecasts. You serve as primary technical respondent to customer claims. You provide customer training and customer support, both remotely and on-site. You are responsible for product specifications and application notes. You create and maintain product data sheets, create marketing and sales support materials. Identify competitor product development and market strategy. Sales Manager: You lead sales for all mainstream optical fiber products in the USA. You negotiate contracts. You build & maintain relations at all levels, representing Prysmian at external customers. You build sales forecasts and actual reports to serve as BU reference, monitor sales forecasts and actual. Who are we looking for? You can operate under minimal supervision, are self-motivated, fast learner and highly competent in identifying and executing strategies to develop new product and business opportunities for Prysmian’s optical fiber solutions. You identify and generate telecom and data center business opportunities in collaboration through your broad technical level of expertise, business understanding and cross-functional interaction with cable sales, R&D, operations, and supply chain. You are a professional who can demonstrate strong knowledge in optical networks, telecommunications, and datacenters. Your advanced business development, technical and marketing skills are a must as you interact with internal and external business partners and customers. You will also lead the sales of mainstream products (SMF, MMF) for external customers in North America, develop accounts, generate additional sales at new customers, and maintain and build excellent relations with customers at all levels including CEOs, Vice Presidents, Business and Technical Directors, Purchase Managers, Product (line) managers. You will be based in Claremont, North Carolina and travel approximately 30-40%, a relocation package is provided. Required qualifications Bachelor's in engineering, preferred (opto-) electronics. Preferred qualifications Master's or PhD, in an (opto-)electronics or communication engineering discipline. Qualified to graduate or PhD level, preferably in an optical or laser engineering discipline. Work Environment/Physical Demands: Works out of a normal office environment with standard office equipment available. Extended periods of sitting or standing at a desk or workstation. Repetitive tasks such as typing, filing, and data entry, which may require dexterity and hand-eye coordination. Will be required to sit, bend, kneel, squat, use keyboard, read, write, and speak fluently. Employee will be required to work productively and cooperatively in a high-volume, fast-paced, highly pressured environment and be able to respond efficiently and courteously to unanticipated problems and crises. This role is not typically exposed to adverse environmental conditions, except excessive eye strain. When travel is necessary, will be exposed to typical travel environment and surroundings. #J-18808-Ljbffr



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