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Sales Support Specialist

2 months ago


Claremont, California, United States SERVPRO of Limestone and Lawrence Counties Full time

Sales Support Specialist – At SERVPRO of Limestone and Lawrence Counties, we are committed to advancing our industry by creating innovative solutions that assist our clients in achieving their objectives.

Our diverse firm encompasses various sectors, including asset management and client services, providing numerous avenues for clients to progress toward their goals.

Our skilled teams, located globally, bring a wealth of knowledge and unique expertise to the table. We pride ourselves on fostering a welcoming, inclusive, and adaptable culture that not only helps you realize your potential but also allows you to contribute to our clients' successes.

What is the Sales Support Team responsible for?

The Sales Support Team is dedicated to delivering exceptional consultative sales and relationship management assistance to our clients.

What is the role of a Sales Support Specialist?

The Sales Support Specialist is an entry-level position within the Sales Support Team and serves as a stepping stone for career advancement within SERVPRO.

Upon completing the training program, associates may be eligible for promotion to a more advanced sales role.

What are the ongoing responsibilities of a Sales Support Specialist?

  • Engage in a comprehensive training program focused on market dynamics, product knowledge, client segments, technology tools, and overall professional growth.
  • Achieve necessary industry certifications within the initial training period.
  • Act as the primary point of contact for regional sales support, providing research and communication via phone and email.
  • Develop a robust understanding of the financial services sector and market trends.
  • Gain insights into SERVPRO's range of services to effectively assist clients.
  • Acquire fundamental knowledge of competitor offerings to effectively position SERVPRO's services.
  • Enhance communication and sales skills, including the ability to deliver impactful presentations.
  • Respond to inquiries regarding SERVPRO's services and strategies.
  • Provide clients with valuable insights into market trends and SERVPRO's offerings.
  • Collaborate with a designated mentor throughout the training program, receiving ongoing coaching and feedback.

What qualifications and skills are ideal for success?

  • A degree in a relevant field is preferred, though candidates from various academic backgrounds are encouraged to apply.
  • Prior experience in the industry is advantageous, including internships and relevant coursework.
  • Proficiency in Microsoft Office Suite is essential.

Successful candidates will be:

  • Highly motivated and thrive in a dynamic environment.
  • Exceptional communicators with strong organizational skills.
  • Focused on effective interpersonal communication, both in person and over the phone.
  • Open to constructive feedback and committed to personal improvement.
  • Team-oriented individuals who lead by example.
  • Passionate about the industry with a commitment to continuous learning.

SERVPRO offers a competitive range of rewards, both monetary and non-monetary, designed to support the holistic well-being of our employees and recognize their contributions.

Alongside base compensation, additional benefits include a discretionary bonus, retirement plan options, health insurance, and various perks.

We apply a comprehensive reward philosophy that considers all aspects of compensation and benefits in determining remuneration.

Our commitment to fostering a diverse and inclusive environment is paramount, and we are dedicated to providing equal employment opportunities to all applicants.

We understand that employee well-being is essential and strive to meet individual needs through a wide range of benefits.

Learn more about the extensive benefits we offer at SERVPRO.