Current jobs related to Customer Care Specialist - Nashville - Rain Instant Pay
-
Sea Logistics Customer Care Specialist
1 week ago
Nashville, Tennessee, United States Kuehne+Nagel Full timeCustomer Care Specialist Role at Kuehne+NagelWe are seeking a skilled Customer Care Specialist to join our team at Kuehne+Nagel. As a key member of our logistics team, you will be responsible for providing exceptional customer service through various communication channels.Key Responsibilities:Assist customers with inquiries and issues regarding...
-
Nurse Care Specialist
2 weeks ago
Nashville, Tennessee, United States Regional Care Network Full timeJoin Our Team as a Nurse Care SpecialistAt Regional Care Network, we are seeking a compassionate and skilled Nurse Care Specialist to join our team. As a Nurse Care Specialist, you will provide high-quality patient care in a long-term care environment. Key Responsibilities: Provide direct patient care, including administering medications and treatments...
-
Palliative Care Specialist
1 week ago
Nashville, Tennessee, United States HOSPICE & PALLIATIVE CARE CHARLOTTE Full timePalliative Care SpecialistVIA Health Partners is seeking a compassionate and skilled Palliative Care Specialist to join our team. As a Palliative Care Specialist, you will provide high-quality, patient-centered care to individuals with advanced life-threatening illnesses.Key Responsibilities:Provide comprehensive medical care to patients with advanced...
-
Sea Logistics Customer Care Specialist, Import
3 weeks ago
Nashville, United States Kuehne + Nagel Full timeSea Logistics Customer Care Specialist, Import |United States | US2112110 Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Nashville site is looking for a new Sea Logistics Customer Care Specialist, Import to join our Sea Logistics team. YOUR ROLE Reporting to the Sea Logistics...
-
Geriatric Care Specialist
2 weeks ago
Nashville, Tennessee, United States Care Connect Full timeJob OpportunityWe are seeking a skilled Geriatric Care Specialist to join our team at Care Connect. As a Senior Healthcare Provider, you will work closely with a board-certified geriatrician to deliver high-quality care to older adults in Assisted Living Facilities and Independent Senior Living Apartments throughout Tennessee.Key Responsibilities:Provide...
-
Customer Care Team Lead
3 weeks ago
Nashville, United States Servpro Industries, LLC Full timep>What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and...
-
Nashville, Tennessee, United States Kuehne + Nagel Full timeJob SummaryAs a Sea Logistics Customer Care Specialist, Import with Kuehne+Nagel, you will play a vital role in supporting our customers by providing timely and helpful information, as well as solutions to their concerns and questions. You will be the customer advocate for both our US Operational Care Center and our overseas Customer Care Locations, ensuring...
-
Customer Care Team Lead
3 weeks ago
Nashville, United States Servpro Industries, LLC Full timeWhat we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...
-
Customer Care Team Lead
3 weeks ago
Nashville, United States Servpro Industries, LLC Full timeWhat we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...
-
Customer Accounts Specialist
4 months ago
Nashville, United States Caterpillar Full timeYour Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating Specialist, Customer, Account, Processing, Manufacturing, Retail, Financial
-
Nurse Care Specialist
7 days ago
Nashville, Tennessee, United States Regional Care Network Full timeJob Opportunity:Regional Care Network is seeking a dedicated and compassionate Nurse Care Specialist to join our team. As a valued member of our staff, you will have the opportunity to provide exceptional care to our patients in a long-term care environment. Responsibilities:Provide high-quality patient care in a long-term care settingCollaborate with our...
-
Customer Care Specialist
3 weeks ago
Nashville, Tennessee, United States NTT DATA Full timeAbout the RoleWe are seeking a highly skilled Customer Care Associate to join our team at NTT DATA Services. As a Customer Care Associate, you will be responsible for providing exceptional customer service to Life Insurance policyholders, agents, and other customers.Key ResponsibilitiesProvide front-line phone customer care support to policyholders,...
-
Pet Care Specialist
1 week ago
Nashville, Tennessee, United States Home Run Pet Care, LLC Full timeJob Title: Pet Care SpecialistJob Summary: We are seeking a reliable and enthusiastic Pet Care Specialist to join our team at Home Run Pet Care, LLC. As a Pet Care Specialist, you will be responsible for providing top-notch care and exercise for our furry clients.Responsibilities:Take dogs of all sizes on exciting midday strolls, turning every walk into an...
-
Pet Care Specialist
2 weeks ago
Nashville, Tennessee, United States Pet Supermarket Full timePet Care SpecialistAre you passionate about animals and providing exceptional customer service? Do you have a knack for understanding the needs of pets and their owners? If so, we have an exciting opportunity for you to join our team as a Pet Care Specialist at Pet Supermarket!About the Role:As a Pet Care Specialist, you will be responsible for providing...
-
Customer Engagement Specialist
2 months ago
Nashville, Tennessee, United States Level Eight LLC Full timeJob DescriptionJob Title: Customer Engagement SpecialistCompany: Level Eight LLCJob Type: Full-timeLocation: RemoteJob Description:We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for engaging with our online customers to understand their needs...
-
Customer Engagement Specialist
4 weeks ago
Nashville, Tennessee, United States HealthStream Full timeJob Title: Customer Engagement SpecialistJob Summary:We are seeking a highly skilled Customer Engagement Specialist to join our team at HealthStream. As a key member of our customer success team, you will be responsible for ensuring seamless customer onboarding and adoption of our healthcare solutions.Key Responsibilities:Provide consultative support to...
-
Pet Care Specialist
2 weeks ago
Nashville, Tennessee, United States Home Run Pet Care, LLC Full timeJob OverviewHome Run Pet Care, LLC is seeking a part-time Pet Care Specialist to join our team of dedicated pet care professionals. As a Pet Care Specialist, you will be responsible for providing top-notch care to our clients' pets while they are away.Key Responsibilities:Provide supervised potty breaks and exercise for dogs in fenced yardsPick up after...
-
Geriatric Care Specialist
2 weeks ago
Nashville, Tennessee, United States Doctor Jeannie Senior Care Full timeJob DescriptionWe are seeking a skilled Geriatric Care Specialist to join our team at Doctor Jeannie Senior Care. As a Nurse Practitioner/Physician Assistant, you will work closely with a board-certified geriatrician to provide high-quality care to older adults in their homes and Assisted Living Facilities/Independent Senior Living Apartments throughout...
-
Customer Support Specialist
1 month ago
Nashville, United States Atlas Management Corporation Full timeFor more than 25 years, the Atlas Management team has provided Management and Human Resources solutions to businesses and employment opportunities to individuals. Atlas Management is hiring for a major corporation in the Nashville, TN area for a Customer Support Specialist to join their Support Team. The Customer Support Specialist will be providing support...
-
Wound Care Specialist
3 weeks ago
Nashville, Tennessee, United States Skilled Wound Care Full timeUnlock a Rewarding Career in Wound CareAt Skilled Wound Care, we're dedicated to delivering exceptional wound care and unparalleled bedside procedures to patients in nursing homes. As a skilled wound care physician, you'll have the opportunity to work in a hands-on, procedure-oriented practice, making a real difference in the lives of your patients.We're...
Customer Care Specialist
4 months ago
**Customer Care Specialist - Spanish Speaking**
at Rain Instant Pay Nashville, Tennessee, United States is a venture-backed fintech with a mission is to kill predatory financial products like payday loans. Our first product gives employees instant access to their wages, which solves a major problem for real people (115 million American workers are living paycheck-to-paycheck). Rain is the fastest-growing startup in the category and was incubated with , a top fintech venture fund.
Our team culture is rooted in a deep commitment to *Shokunin* , the Japanese philosophy of giving your very best for the general welfare of people. Other core values at Rain: radical transparency and zero ego.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for improving app engagement by making our users happy, working with our engineering team to solve any tech issues, AND providing a positive app experience through our live chat function by offering well-researched financial advice.
This job will be reporting to our Operations Manager and has the option to sit in our downtown Nashville office or operate remotely. COVID-19 safety protocols are in place, and you will be required to wear a mask while working in our office for the foreseeable future. You will be trained on Zendesk, customer service protocols, and financial wellness. You will be expected to educate and assist our customers in a fast and friendly matter.
**Responsibilities**
* Communicate with customers via phone, email, SMS, and chat (Zendesk/Intercom)
* Provide knowledgeable answers to questions about product, pricing, and availability
* Work with internal departments to meet customer's needs
* Effectively communicate with our engineering team to resolve app bugs and problems
* Data entry in various platforms
**Qualifications**
* At least 1-2 years of customer service experience preferred
* Conversational level Spanish
* Experience in Customer Service or Customer facing role
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Experience using ZenDesk, Intercom, or related tools.
* Experience working in Financial Services or Fintech software companies
* Experience working in a high paced work environment
* A willingness to learn and grow
* Ability to multi-task, organize, and prioritize work
This is a full-time, hourly role.
The Rain Instant Pay app provides early wage access for employees at mid to large-sized organizations to improve financial wellness and increase employee productivity.
With of Americans living paycheck to paycheck, financial wellness tools are an important part of any employee benefits package. Rain works by giving advances on upcoming paychecks; it is not a loan and there is no interest. Employees pay a small fee for this service, which is healthier than payday loans.
Rains mission is to regrow financial freedom by giving people full control over their income and to put an end to predatory financial products, replacing them with on-demand pay.
Find out more at , , , , , and .
