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Client Service Representative
2 months ago
Position at Bay Cities Pet Hospital
Bay Cities Pet Hospital is hiring a Part Time Client Service Representative to join our team
Come join Bay Cities Pet Hospital We are comprised of general practice services and are ready to take this hospital to new heights to serve our community
Our Client Service Representatives l serve as a liaison between our medical team and clients - they are truly the face of Bay Cities - and the care they provide our clients is as important as the exceptional patient care provided by our doctors.
Our new team member will:
- Effectively resolve client questions via phone and email
- Take ownership in building trust and relationships with clients
- Work closely with our medical teams to ensure a positive outcome at each visit
- Minimum 2 years experience in a customer service role preferably in a medical or veterinary setting.
- Handle a multi-line phone system.
- A deep, genuine care for helping people
- Naturally empathetic and articulate communication
- A friendly and professional demeanor
- Critical thinking and problem-solving skills
- Comfort working with computer software
Join our diverse and unique team, including many "lifers" who love our practice, our people, and are proud of what we have created. We work as a close knit team with the emphasis on providing a strong culture of teamwork and collaboration.
Compensation negotiable based on credentials and experience with a hourly pay rate starting at $18 - $22 / hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Apply today We look forward to hearing from you
