Manufacturing customer service representative

2 months ago


El Monte, United States Randstad Full time

job summary:
Our client, a leading manufacturer in El Monte, is seeking a Customer Service Rep Must bring a minimum of 3 years of related experience in Customer Service role.

+Knowledge of AS9100 Quality System a plus

+Experience of working with Aerospace OEMs plus

$18-23 depending on experience

Contract to permanent **

M-F 6a-2:30p (OT as-needed)
location: El Monte, California
job type: Contract
salary: $18 - 23 per hour
work hours: 8am to 4pm
education: No Degree Required

responsibilities:

  • Prepares, processes, and routes all incoming and outgoing quotes in accordance with customer deadlines.

  • Processes customer purchase orders per Risk Analysis (per AS9100) and enters orders into the ERP system, clearly translating quality clause provisions, specific customer concerns, delivery requirements, and other specifics detailed within the purchase order contract.

  • Maintains open, closed, and archived customer orders and quotes.

  • Maintains the ERP customer database.

  • Routinely processes purchase order follow-ups, weekly status reports, work order changes, delivery expedites, and troubleshoots problematic purchase orders.

  • Performs liaison activities between the customer, engineering, inspection, accounting, and shipping personnel.
qualifications:
  • Experience level:
  • Minimum 3 years of experience
  • Education: No Degree Required

skills: Manufacturing ISO9001 AS9100 (1 year of experience is preferred) Aerospace (1 year of experience is preferred) Quality Assurance Quality

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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