Customer Experience

2 weeks ago


Jacksonville, United States Fowler Placement Services Full time

Customer Experience (CX) Analyst

Apply Location Jacksonville, FL

Remote Available Posted Jul 6, 2021 **Our client has a high-profile position open for an experienced and senior CX (Customer Experience) Designer. You will need to walk in the door with a superior and consultative background in Human Computer Interaction, Design, and Product Design principles.**

**Our client is an excellent global company; flexible and employee-focused and expanding. This is an opportunity to advance your career, build a team, and affect bottom line results. Onsite in Florida, or remote with occasional travel possible. Compensation open; depends on job fit. Contract duration initially then conversion to in-house full-time hire.**

Looking for a passionate and analytically minded Customer Experience (CX) designer (UX/UI). This is a professional role for a trained and experience Voice of the Customer (VoC) Analyst.

You will be translating analysis and research into actionable insights for product design. You will be consulting on design on delivery of reports, external and internal. You will apply your education, training, and experience in Human Computer Interaction principles (HCI) globally.

Experience conveying design solutions including wire frames, **prototypes, and other design documents using programs such as Axure, Balsamiq, Sketch or Adobe XD.**

**3-5 years in User Research**

**Experience with HCI principles**

**Experience advising on product management direction, design, best practices**

**Experience working both design and development teams to optimize customer experience**

Apply



  • Jacksonville, United States City of Jacksonville Full time

    The Jacksonville Public Library is actively seeking: Customer Experience Associate – Adult This is professional library work performing basic reference services, collection maintenance, writing or presenting programs. Open Requirements: A Bachelors’ Degree from an accredited institution is required. Basic computer skills required. Experience in...


  • Jacksonville, United States City of Jacksonville Full time

    The Jacksonville Public Library is actively seeking: Customer Experience Associate – Youth – Programming Join a creative, collaborative, growth minded team committed to serving their community through youth- focused programming. In this position, you will travel to a variety of library and community locations to present high quality, pre-designed...


  • Jacksonville, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Customer Experience Coordinator, (30 hrs) Mandarin, Jacksonville** 346345BR Retail Banking Customer Service Jacksonville , FL January 28, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD...


  • Jacksonville, United States Fidelity Investments, Inc. Full time

    Customer Relationship Advocate Career Development Experience. Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where youll have dedicated time to focus on growth, career development and renewal while you support Relationship, Development, Advocate, Relations, Customer Experience, Experience, Business Services


  • Jacksonville, United States Encore - PSAV Presentation Services Full time

    Act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position will report to Director, Event Te Customer Experience, Coordinator, Audio, Billing, Hospitality, Hotel, Retail

  • Experience Coor

    2 weeks ago


    Jacksonville, United States TJX Companies Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Customer Experience, Experience, Customer Service, Associate

  • Customer Advocate

    2 weeks ago


    Jacksonville, United States InterContinental Capital Group Inc Full time

    >> Customer Advocate Customer Advocate Summary Title:Customer AdvocateID:1422 - FL (1418)Location:Jacksonville, FLDepartment:Operations Description **About Intercontinental Capital Group** **:** Intercontinental Capital Group (ICG) is a rapidly-growing Mortgage Banker currently licensed in 45 states. We pride ourselves on being on the cutting-edge of a...

  • Custom Applicator

    2 weeks ago


    Jacksonville, United States Prairieland FS Full time

    Job DescriptionJob DescriptionPURPOSE AND SUMMARY STATEMENTUnder the direction of Location Manager/Crop Sales Specialist, delivers products, communicates sales leads, custom applies fertilizers, crop protection products, or ag lime, inspects fields, takes soil samples, and operates large equipment.ESSENTIAL JOB FUNCTIONSDelivers products to customers...


  • Jacksonville, United States Renaissance Windows & Doors Inc. Full time $70,000 - $85,000

    Customer Service Manager Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures and setting customer satisfaction goals.To qualify for the role, the ideal candidate...


  • Jacksonville, United States Renaissance Windows And Doors Inc Full time

    Job DescriptionJob DescriptionCustomer Service ManagerOur company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures and setting customer satisfaction goals.To qualify for the...


  • Jacksonville, United States Revalize Full time

    Job Description Job Description Company DescriptionCompany DescriptionAt Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to design, select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in...


  • Jacksonville, United States CBX Global Full time

    Job DescriptionJob DescriptionJob Description: The Freight Forwarding Customer Service Agent handles customer shipments, from the planning stage to the actual movement, and performs delivery follow-up. The job addresses domestic and international shipments while ensuring import/export regulations compliance.Responsibilities:Provide exceptional customer...


  • Jacksonville, United States Revalize Full time

    Job DescriptionJob DescriptionCompany DescriptionCompany DescriptionAt Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to design, select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in...


  • Jacksonville, United States Revalize Full time

    Company Description Company Description At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to design, select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software...


  • Jacksonville, United States Lennar Homes Full time

    Overview: Summary of Position Requirements The Customer Care Representative (CCR) responds to customer care service requests professionally and as quickly as possible. Responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction. Responsibilities: Primary Duties and Responsibilities Manages...

  • Software Engineer

    2 weeks ago


    Jacksonville, United States Remotely Full time

    This is a remote position. Software Engineer - Mobile Experience Management (1 year experience, remote) Be part of our future! This job posting builds our talent pool for potential future openings. We'll compare your skills and experience against both current and future needs. If there's a match, we'll contact you directly. No guarantee of immediate...


  • Jacksonville, United States Hertz Full time

    Job Description As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. This position...


  • Jacksonville, United States ResourceMFG Full time

    summary Seeking Customer Care Representative in BUFORD, GA Resume Required -Serious inquiries only Monday-Friday 8:00am-5:00pm $19.00/hour Buford, GA *Looking for candidate with at least 2 years of Customer Service experience in an office setting* REQUIREMENTS Superior verbal and written communication skills with a strong ability to solve problems...


  • Jacksonville, United States Elo Roofing Full time

    Job DescriptionJob DescriptionDescription: Elo Roofing is a premier roofing and general contractor serving Florida. The ELO family represents a team of dedicated roofing professionals that are passionate about providing a red-carpet experience for our clients. We offer competitive pay and paid time off along with full benefits including medical, dental,...


  • Jacksonville, United States Triad Financial Services, Inc. Full time

    Job DescriptionJob DescriptionTriad Financial Services, Inc., is your trusted partner in the world of manufactured & mobile home loans! With more than 60 years of lending experience, we are a top choice for Borrowers, Dealers, Lending Institutions, and Realtors nationwide. Our mission is simple: to be the friendliest, hardest working, and most...