Lead Call Center Operator- GI Dept.

3 weeks ago


Baltimore, United States Mercy Medical Center Full time

Overview:

The Lead Phone Operator answers multi-line phone system and accurately and professionally directs and assists callers, schedules appointments and takes accurate and thorough messages for the appropriate provider following office protocols. The Lead Phone Operator also has a supervisory role when the Call Center Supervisor is not able to attend to the immediate needs of any phone operator.

Qualifications:
Education and Work Experience: ? Must possess a high school diploma or GED. ?One year of medical office experience preferred. ?Previous experience in a call center preferred. ?Must be computer literate. ?Must have good organizational skills and the ability to handle multiple tasks and communicate well with personnel, visitors, customer, patients and the general public. ?Must have excellent customer service skills and appropriately respond to all different types of patient needs. ?Knowledge of medical terminology is preferred.
  • Call Center Operator

    2 months ago


    Baltimore, United States Mercy Full time

    Job Summary: The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...


  • Baltimore, United States Mercy Medical Center Full time

    SummaryThe Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.The Patient Service Associate is responsible for all front...


  • Baltimore, United States Mercy Medical Center Full time

    Overview: The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Patient Service Associate is responsible for all...


  • Baltimore, United States Mercy Medical Center Full time

    Summary The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Patient Service Associate is responsible for all...

  • GI Lab

    1 month ago


    Baltimore, United States Daisy Medical Staffing Full time

    We are looking for a Travel GI LAB RN for a great Travel nursing job in Baltimore, MD.This GI LAB Travel nursing job pays for 40 hours a week for 13 weeks. With Wanderly you can compare Travel nurse salary from leading Travel nurse agencies in the United States.With Wanderly you can chat and apply to any agency with Wanderly’s Universal Application, below...


  • Baltimore, United States Moore DM Group Full time

    Description As the Call Center Representative you will be responsible for taking inbound orders and providing customer service. The ideal candidate will also be responsible for cross-selling to every customer calling into the Religious Products and Services Call Center. Additionally, the role is responsible for problem resolution. Responsible for making...


  • Baltimore, United States Equiniti Full time

    Management Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX Shift Information Shift Time: 4:00 pm to 11:00 pm [PM Shift] Hours: Monday - Friday, full time hours Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour EQ US is a leading provider of...


  • Baltimore, United States Equiniti Full time

    Management Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 4:00 pm to 11:00 pm [PM Shift] Hours: Monday - Friday, full timehours Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour Equiniti is a leading international...

  • Call Center Manager

    2 weeks ago


    Baltimore, United States TriSource Staffing Solutions Full time $85,000 - $95,000

    Job DescriptionJob DescriptionCall Center ManagerA company in Baltimore, MD is looking for a Call Center Manager to join their team. In this role, you will lead a team of 12-14 call center agents in a fast-paced environment with a high volume of over 200 calls per day. Your primary responsibility will be to ensure the effective and efficient operation of the...

  • Call Center Manager

    2 days ago


    Baltimore, United States TriSource Staffing Solutions Full time

    Job DescriptionJob DescriptionCall Center ManagerA company in Baltimore, MD is looking for a Call Center Manager to join their team. In this role, you will lead a team of 12-14 call center agents in a fast-paced environment with a high volume of over 200 calls per day. Your primary responsibility will be to ensure the effective and efficient operation of the...


  • Baltimore, United States Equiniti Full time

    Management Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 4:00 pm to 11:00 pm [PM Shift] Hours: Monday - Friday, full timehours Some Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour EQ US is a leading provider of...

  • Call Center Specialist

    18 hours ago


    Baltimore, United States Health Care For the Homeless Inc Full time

    Job DescriptionJob DescriptionOverview The Call Center Specialist is the first point of contact for members of the community trying to reach agency staff. They are responsible for providing supportive, efficient, high-quality customer service. The Call Center Specialist will be part of a team of 6 handling calls for a small to medium sized call center. They...

  • GI Nurse

    3 months ago


    Baltimore, United States MJ Morgan Group Full time

    Multiple openings for Endoscopy GI RN’s to join a Baltimore healthcare system! Ideally seeking candidates with 1-2 years’ experience. Sign on bonus eligible.This RN will provide direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization.Implement and monitor patient care plans.Monitor, record and...

  • Travel Nurse RN

    4 weeks ago


    Baltimore, United States Cross Country Nurses Remote Work Freelance Full time

    Cross Country Nurses is seeking a travel nurse RN GI Lab for a travel nursing job in Baltimore, Maryland.Job Description & RequirementsSpecialty: GI LabDiscipline: RNStart Date: 08/25/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelJob DescriptionAs a registered nurse - gastroenterology (RN), also called an endoscopy nurse,...


  • Baltimore, United States Hciequity Full time

    ** Customer Service Assistant (Call Center)** Job Title Customer Service Assistant (Call Center) Job ID 27509059 Location Tampa, FL 33634 Other Location Description **Medical Delivery Services is looking for an experienced and reliable customer service representative in Tampa, Florida. The is an overnight schedule with hours of 8 pm - 4 am, Sunday -...


  • Baltimore, United States Gaudenzia Full time

    Overview: Picture Yourself At Gaudenzia as a Remote HelpLine Assessor for Maryland This individual handle all inbound calls for our Maryland programs, will work remote, and is required to have Maryland Certifications. We need hope-bringers and changemakers because the work we all do matters. If youre passionate about making an impact with your time and being...

  • Call Center Associate

    4 months ago


    Baltimore, United States Professional Moving & Storage INC Full time

    We are seeking a Call Center Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and...


  • Baltimore, United States Johns Hopkins Medicine Full time

    Since 1983, Johns Hopkins Care at Home has provided safe, high-quality and cost-effective care in the home and community. Our team links care across multiple sites for patients, families and colleagues in an effort to restore, maintain and promote health and reduce the effects of disease and disability. As part of Johns Hopkins Medicine, we have access to...


  • Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Since 1983, Johns Hopkins Care at Home has provided safe, high-quality and cost-effective care in the home and community. Our team links care across multiple sites for patients, families and colleagues in an effort to restore, maintain and promote health and reduce the effects of disease and disability. As part of Johns Hopkins Medicine, we have access to...


  • Baltimore, United States My City Transportation Full time $16

    About the Job:We are seeking Dispatchers who will accept trip reservations from eligible passengers collecting all necessary data required to schedule trips accordingly.Critical results include:Phone calls answered promptly and hold times kept to a minimum and according to contract.Passenger database maintained accurately and new entries complete and...