Call Center Associate
4 months ago
We are seeking a Call Center Associate to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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Call Center Representative
7 days ago
Baltimore, United States Mercy Medical Center Full timeSummaryThe Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.The Patient Service Associate is responsible for all front...
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Call Center Representative
7 days ago
Baltimore, United States Mercy Medical Center Full timeSummary The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Patient Service Associate is responsible for all...
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Call Center Representative
1 month ago
Baltimore, United States Mercy Medical Center Full timeOverview: The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. The Patient Service Associate is responsible for all...
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Call Center Specialist
5 days ago
Baltimore, United States Health Care For the Homeless Inc Full timeJob DescriptionJob DescriptionOverview The Call Center Specialist is the first point of contact for members of the community trying to reach agency staff. They are responsible for providing supportive, efficient, high-quality customer service. The Call Center Specialist will be part of a team of 6 handling calls for a small to medium sized call center. They...
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Call Center Representative
4 weeks ago
Baltimore, United States Moore DM Group Full timeDescription As the Call Center Representative you will be responsible for taking inbound orders and providing customer service. The ideal candidate will also be responsible for cross-selling to every customer calling into the Religious Products and Services Call Center. Additionally, the role is responsible for problem resolution. Responsible for making...
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Lead Call Center Operator- GI Dept.
3 weeks ago
Baltimore, United States Mercy Medical Center Full timeOverview: The Lead Phone Operator answers multi-line phone system and accurately and professionally directs and assists callers, schedules appointments and takes accurate and thorough messages for the appropriate provider following office protocols. The Lead Phone Operator also has a supervisory role when the Call Center Supervisor is not able to attend to...
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Call Center Representative
8 hours ago
Baltimore, United States AbsoluteCARE Inc Full time1642 Remote?: 0 Highlights (Bonus, shift, relocation, info for job):Bilingual preferred Shift: Monday-Friday 8:00am-5:00pm No evenings, no weekends, no major holidays The Call Center Coordinator will be responsible for coordination of patient flow over the telephone; greeting patients in a prompt and courtesy manner and being a patient advocate in term...
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Call Center Operator
2 months ago
Baltimore, United States Mercy Full timeJob Summary: The Practice Communications Coordinator is primarily responsible for answering incoming calls to the practice in a polite, professional, and efficient manner. The coordinator will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Responsibilities include...
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Proxy Call Center Representative
3 weeks ago
Baltimore, United States Equiniti Full timeManagement Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX Shift Information Shift Time: 4:00 pm to 11:00 pm [PM Shift] Hours: Monday - Friday, full time hours Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour EQ US is a leading provider of...
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Proxy Call Center Representative
4 weeks ago
Baltimore, United States Equiniti Full timeManagement Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 4:00 pm to 11:00 pm [PM Shift] Hours: Monday - Friday, full timehours Some Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour EQ US is a leading provider of...
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Proxy Call Center Representative
3 weeks ago
Baltimore, United States Equiniti Full timeManagement Level I ***This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 4:00 pm to 11:00 pm [PM Shift] Hours: Monday - Friday, full timehours Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour Equiniti is a leading international...
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Call Center Assessor
2 weeks ago
Baltimore, United States Gaudenzia Full timeOverview: Picture Yourself At Gaudenzia as a Remote HelpLine Assessor for Maryland This individual handle all inbound calls for our Maryland programs, will work remote, and is required to have Maryland Certifications. We need hope-bringers and changemakers because the work we all do matters. If youre passionate about making an impact with your time and being...
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Customer Service Representative
2 months ago
Baltimore, United States Ultimate Staffing Full timeUltimate Staffing is hiring for Customer Service Representatives in Baltimore, Maryland! These are full time, in-person, Temp-to-Hire positions with hours of 10 am - 7 pm. If you are looking to further your call center experience with a stable compan Customer Service Representative, Customer Service, Call Center, Representative, Staffing, Retail
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Call Center Manager
2 weeks ago
Baltimore, United States TriSource Staffing Solutions Full time $85,000 - $95,000Job DescriptionJob DescriptionCall Center ManagerA company in Baltimore, MD is looking for a Call Center Manager to join their team. In this role, you will lead a team of 12-14 call center agents in a fast-paced environment with a high volume of over 200 calls per day. Your primary responsibility will be to ensure the effective and efficient operation of the...
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Call Center Manager
6 days ago
Baltimore, United States TriSource Staffing Solutions Full timeJob DescriptionJob DescriptionCall Center ManagerA company in Baltimore, MD is looking for a Call Center Manager to join their team. In this role, you will lead a team of 12-14 call center agents in a fast-paced environment with a high volume of over 200 calls per day. Your primary responsibility will be to ensure the effective and efficient operation of the...
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Customer Service Assistant
2 months ago
Baltimore, United States Hciequity Full time** Customer Service Assistant (Call Center)** Job Title Customer Service Assistant (Call Center) Job ID 27509059 Location Tampa, FL 33634 Other Location Description **Medical Delivery Services is looking for an experienced and reliable customer service representative in Tampa, Florida. The is an overnight schedule with hours of 8 pm - 4 am, Sunday -...
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Call Center Pharmacy Technician
1 month ago
Baltimore, United States Johns Hopkins Medicine Full timeSince 1983, Johns Hopkins Care at Home has provided safe, high-quality and cost-effective care in the home and community. Our team links care across multiple sites for patients, families and colleagues in an effort to restore, maintain and promote health and reduce the effects of disease and disability. As part of Johns Hopkins Medicine, we have access to...
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Call Center Pharmacy Technician
1 month ago
Baltimore, Maryland, United States Johns Hopkins Medicine Full timeSince 1983, Johns Hopkins Care at Home has provided safe, high-quality and cost-effective care in the home and community. Our team links care across multiple sites for patients, families and colleagues in an effort to restore, maintain and promote health and reduce the effects of disease and disability. As part of Johns Hopkins Medicine, we have access to...
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Call Center Agent I
4 weeks ago
Baltimore, United States City of Baltimore Maryland Full timeA Call Center Agent I receives and processes telephone calls from the general public requesting government services or information and non-emergency police calls and prepares police reports. The work of this class involves no supervisory duties or re Call Center, Police, Agent, Department, Data Entry, Technology
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Medical Concierge-Call Center Scheduling
2 months ago
Baltimore, United States Johns Hopkins Medicine Full timeJoin an amazing global healthcare organization! Awesome benefits, including tuition reimbursement and generous PTO. Monday through Friday day hours, no weekends! Hybrid after 4-6 weeks of on site training in Baltimore City-Keswick Rd. Medical Concierge Are you passionate about helping others? Are you empathetic to those in need? Do you want to join...