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Beverage Director
2 months ago
We believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
We are seeking a dynamic and experienced Beverage Director to join our team. This role offers the unique opportunity to oversee beverage operations across multiple restaurants, implement an innovative spirits program, and bring a creative touch to our craft cocktail offerings.
Duties include:
- Develop and oversee beverage programs across various restaurants, ensuring consistency, quality, and innovation
- Create and implement a comprehensive spirits program, including selection, inventory management, and staff training
- Design and curate a menu of craft cocktails that align with each restaurant's unique identity and enhance the guest experience
- Ensure all beverage operations comply with local, state, and federal regulations, and manage inventory levels to minimize waste and control costs
- Implement and maintain F&B Sales & Marketing programs
- Hire, train, empower, coach, and counsel colleagues to reflect Hyatt service standards and procedures
- Direct the implementation of the payroll, reports, forecasts, inventory, and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and F&B quality
- Implement procedures to increase guest and associate satisfaction
- Maintaining Hyatt standards of service and ensuring their implementation
- Performing daily walk-throughs to ensure full compliance with Department of Health & TABC regulations and Hyatt Corporate standards
Hyatt is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity