Current jobs related to Patient Services Associate - Butler - Penn Medicine

  • Patient Services Associate II

    3 weeks ago

    Butler, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time

    Job Summary:The Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support in a fast-paced healthcare environment.Key Responsibilities:Process patient arrival and departure activities, ensuring a smooth and efficient flow of patients to examination rooms.Obtain pre-certifications...

  • Patient Services Associate II

    3 weeks ago

    Butler, United States Thomas Jefferson University & Jefferson Health Full time

    SIGN ON BONUS FOR ELIGIBLE NEW HIRES The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre-certifications and/or pre-authorizations for procedures, verifies insurance, referrals and patient...

  • Patient Services Representative

    4 months ago

    Butler, United States Good Shepherd Rehabilitation Network Full time

    JOB SUMMARY Schedule and confirm patient appointments. Compile and record medical charts, reports, and correspondence. Answer telephones, and direct calls to appropriate staff. Receive and route messages and documents to appropriate staff. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Instruct patients to complete...

  • Senior Patient Services Coordinator

    4 weeks ago

    Butler, Pennsylvania, United States Thomas Jefferson University Hospital Full time

    Overview:The Senior Patient Services Coordinator plays a pivotal role in enhancing the patient experience by efficiently managing the arrival and departure processes associated with visits to the healthcare facility. Role Responsibilities:This position serves as a key resource for other Patient Services Coordinators by providing mentorship, training, and...

  • Patient Financial Services Specialist

    4 weeks ago

    Butler, Pennsylvania, United States INDEPENDENCE HEALTH SYSTEM INC Full time

    Position OverviewThe Patient Account Support Representative plays a crucial role in ensuring that the healthcare facility receives optimal reimbursement for inpatient services. This position requires a thorough understanding of third-party regulations, contractual modifications, and agreements with the facility.Key Responsibilities1. Review and analyze all...

  • Patient Services Coordinator

    2 weeks ago

    Butler, Pennsylvania, United States UPMC Full time

    Job SummaryUPMC is seeking a full-time Patient Services Representative to join their team in a medical office setting. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of the office and providing exceptional patient care.Key ResponsibilitiesAdministrative Support: Assist with preparing charts, checking...

  • Patient Services Representative

    2 weeks ago

    Butler, United States UPMC Full time

    UPMC Tri Rivers Musculoskeletal Centers are hiring a full-time Patient Services Representative to join their team in Butler, PA! In this position, you will work Monday-Friday during daylight hours. No evenings, weekends, or holidays required! You will assist with preparing charts and checking patients in and out. The ideal candidate will have strong...

  • Patient Services Coordinator

    3 days ago

    Butler, New Jersey, United States PT Solutions Physical Therapy Full time

    Job Overview & Responsibilities:At PT Solutions Physical Therapy, we're seeking a highly skilled Patient Services Coordinator to join our team. As a key member of our operations team, you will play a vital role in supporting our clinicians in delivering exceptional patient care.Key Responsibilities:Process insurance verifications and manage prior...

  • Patient Services Coordinator

    1 week ago

    Butler, New Jersey, United States PT Solutions Physical Therapy Full time

    Job OverviewAt PT Solutions Physical Therapy, we're committed to expanding access to quality care. As a Patient Services Coordinator, you'll play a vital role in supporting our clinicians as they strive to provide exceptional patient experiences.ResponsibilitiesProcess insurance verifications and manage prior authorizationsReconcile patient payments and...

  • Culinary Service Associate

    4 weeks ago

    Butler, New Jersey, United States QuickChek Full time

    Position Overview:The primary responsibility of a QuickChek Culinary Service Associate is to ensure Total Customer Dedication. This commitment to service excellence is reflected in every interaction, mirroring the freshness of our food offerings. The Culinary Service Associate will guide and support the Food Service Team during their designated shift to meet...

  • Patient Services Coordinator

    2 weeks ago

    Butler, New Jersey, United States PT Solutions Physical Therapy Full time

    Job Overview & ResponsibilitiesAt PT Solutions Physical Therapy, we are seeking a highly skilled Patient Services Coordinator to join our team. As a Patient Services Coordinator, you will play a critical role in supporting our clinicians as they strive to provide exceptional patient care.Key Responsibilities:Reconcile patient payments and units billed while...

  • Patient Services Coordinator

    3 months ago

    Butler, United States PT Solutions Physical Therapy Full time

    Job Overview & Responsibilities: Location Butler 1574 Route 23 North Butler, New Jersey 07405 United States Twin Boro Physical Therapy powered by PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our Patient...

  • Driver Patient Services Representative

    3 weeks ago

    Butler, United States Primary Health Solutions Full time

    Job Type Full-time Description Job Type: Full-time/non-exempt Sign On Bonus: $500.00 Job Location: Mobile Dental Unit Come make a difference with us! We are the destination for servant leaders to provide comprehensive and exceptional care. We meet people where they are and partner with them on their journey towards wellness. Primary Health Solutions is a...

  • Warehouse Associate/Material Handler

    3 weeks ago

    Butler, Wisconsin, United States MRA Recruiting Services Full time

    Job OverviewCompany: MRA Recruiting ServicesPosition: Warehouse Associate/Material HandlerMRA Recruiting Services is a leader in connecting skilled professionals with top employers. We are currently seeking a dedicated Warehouse Associate/Material Handler to become an integral part of our client's team.Role ResponsibilitiesThe Warehouse Associate/Material...

  • Bilingual Patient Care Coordinator

    4 weeks ago

    Butler, Pennsylvania, United States LCH Health and Community Services Full time

    Benefits:Paid holidays403(b) retirement plan with company contributionComprehensive dental coverageHealth insurance optionsGenerous paid time offVision care plansKey Responsibilities:The Patient Care Coordinator delivers essential customer support through phone and face-to-face interactions.This role encompasses:Managing incoming calls on the main line and...

  • Culinary Services Associate

    1 week ago

    Butler, Pennsylvania, United States Excela Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Culinary Services Cashier to join our team at Excela Health. As a key member of our food service team, you will be responsible for providing exceptional customer service, operating a point of sale system, and maintaining a clean and safe work environment.Key ResponsibilitiesOperate a point of...

  • Patient Services Representative

    1 week ago

    Butler, Ohio, United States Primary Health Solutions Full time

    About the RoleWe are seeking a highly skilled and dedicated Driver Patient Services Representative to join our team at Primary Health Solutions. As a key member of our Mobile Dental Unit, you will play a vital role in providing exceptional patient care and services to our community.Key ResponsibilitiesPatient Registration and Out Processing: Accurately and...

  • Cafe Associate

    2 weeks ago

    Butler, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cafe Associate to join our team at Wal-Mart Stores, Inc. As a Cafe Associate, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our members.Key ResponsibilitiesFood Preparation and Service: Prepare and serve high-quality food...

  • Certified Nursing Assistant

    2 weeks ago

    Butler, Pennsylvania, United States Quality Life Services Sugarcreek Full time

    Job SummaryWe are seeking a compassionate and dedicated Certified Nursing Assistant (CNA) to join our team at Quality Life Services Sugarcreek. As a CNA, you will play a vital role in providing exceptional patient care and support to our residents.Key Responsibilities:Assist nursing staff in delivering high-quality patient care, ensuring the comfort,...

  • Patient Account Support Representative

    5 months ago

    Butler, United States INDEPENDENCE HEALTH SYSTEM INC Full time

    Responsible for reviewing all inpatient payments to assure the facility is receiving maximum reimbursement. Critical to this position is the ability to understand third party regulations, contractual adjustments, and facility contracts. Other responsibilities include training new personnel for the Cashier position, complete the billing process for specialty...

Patient Services Associate

4 months ago

Butler, United States Penn Medicine Full time

**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? **Job Title:** Patient Services Associate **Department:** Cancer Center 2nd Fl Perelman **Location:** Perelman Center for Advanced Medicine - 3400 Civic Center Blvd **Entity:** CPUP **Hours:** Full time, Monday - Friday, 8:30am to 5:00pm **Summary:** + The Patient Services Associate (PSA) assists the practice/department in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. The PSA is responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities. The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be required. **Responsibilities:** + Patient Service: Strives to understand and anticipate patient needs, manages service recovery efforts when needed, enlisting management assistance as appropriate, identifies opportunities to improve the patient experience. + As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. + Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments. + Responsible for arriving/departing activities of patient at practice and performs point of service activities: collects copays and records accurately, obtains necessary signatures/forms, obtains insurance cards and referrals/authorizations, updates appointment status in EMR, and finalizes all check-out procedures. + Communicates with patients regarding patient flow and wait times - keeps manager aware of potential issues as they arise. + Issues referrals and obtains pre-authorizations for patients as required and as per protocol. + Financial: Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures: including basic knowledge of all managed care plans and which insurers require a copayment or referral. + Validates patient demographic/insurance information and/or registers new patients into EMR using established protocols. + Records receipts accurately to ensure end of day reconciliation; participates in cash reconciliation delineations. + Resolves work queues and/or issues from front-end reports; proactively prioritizes recovery of missing charges. + Orders supplies for the office and generates front-end process reports as requested. + Other / Regulatory: Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc) + Flexible and readily adopts new processes and engages in practice operation changes. + Performs duties in accordance with Penn Medicine and entity values, policies, and procedures. + Other duties as assigned to support the unit, department, entity, and health system organization. **Education or Equivalent Experience:** + H.S. Diploma/GED (Required) + And 2+ years medical office experience, or relevant customer service experience. + Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 204335