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Assistant Property Manager

2 months ago

St Louis Park, United States Bigos Management Full time

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2024 FOR THE 10 th TIME

LOCATION Era on Excelsior, Saint Louis Park, Minnesota

HOURS Monday-Friday: 8:30 am - 5:00pm Weekends as needed

BENEFITS AND PERKS

Competitive benefit package, including HSA employer contribution, starting 1 st of the month after hire

Eligible for Leasing Commissions and Renewal Bonuses

401(k) Plan with employer match

Ten paid holidays, no waiting period to receive holiday pay

Generous Paid Time Off (PTO) and rollover options

Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities

Company paid benefits including Life Insurance, Short Term and Long Term Disability

Employee Assistance Program (EAP)

Educational Assistance options

Rent discount

Life Time Fitness Membership discount

JOB SUMMARY The Assistant Property Manager I provides leadership, work direction and support to onsite Leasing Consultants. In partnership with the Property Manager, this position sets strategic direction for the leasing team to achieve company goals. The Assistant Property Manager will be involved in areas such as collections, resident relations, maintenance, and compliance with company safety program and all laws and company policies.

ESSENTIAL JOB DUTIES

Leasing

Directly supervise property employees, including coaching, development and training of all leasing employees

Oversee the site's leasing activity to ensure property occupancy is maximized

Oversee the move-in and move-out process, including creating the turnover schedule, performing unit inspections and coordinating identified work

Ability to perform all Leasing Consultant job duties

Administrative

Qualify all prospective renters by gathering applicant's rental and credit history and obtaining approval according to company guidelines

Assist with rent collection, including accepting payments and sending notices on delinquent accounts

Administer the completion of all essential office paperwork, including reviewing and coding invoices

Comply with all safety program requirements and work to promote safety in the workplace

Marketing

Perform regular market research activity to understand what the competition is doing

Collect rental information data as requested by Property Manager

Resident Retention

Assist in planning resident functions. Attend functions and participate as needed

Receive all telephone calls and in-person visits. In absence of Property Manager, listen to resident requests, concerns and comments

Quickly complete maintenance work orders and inform the maintenance team. Ensure maintenance repairs are handled satisfactorily. Follow up with residents, as needed

QUALIFICATIONS

Education and Experience:

High school diploma or GED required, Associates degree preferred

Minimum of 1-2 years as an Assistant Property Manager or equivalent experience

Demonstrated leasing experience, at least one year minimum

Knowledge of Microsoft Office, including Word, Excel and Outlook

Experience with Yardi preferred

Skills and Abilities:

Fluent in English and skilled in oral and written communication

Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public

Excellent decision-making, problem solving, and time management skills

Ability to manage, coach and lead teams

Strong attention to detail

Ability to work collaboratively in a team environment

Comprehension of federal fair housing laws and any applicable local housing provisions

Real Estate Licenses must not be active while working in this role

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