Guest Services Representative- Lakecrest Casino

3 days ago

Ardmore, United States Traditions Hospitality Group Full time
Job Details

Job Location
Lake Crest Casino & Hotel - Ardmore, OK

Position Type
Part Time

Salary Range
$14.00 - $16.00 Hourly

Job Shift
Any

Job Category
Hospitality - Hotel

Description

Embark on a rewarding journey with us Join our family and shape unforgettable experiences for our guests.

Guest Services Representative

As a Guest Services Representative at Traditions Hospitality Group, you'll be an integral part of our hotel establishment, ensuring that guests receive exceptional service from the moment they arrive. Your friendly demeanor, attention to detail, and dedication to guest satisfaction will contribute to creating memorable experiences for our guests.

Essential Functions and Responsibilities:
  • Greet guests upon arrival and assist with check-in/check-out procedures.
  • Provide information about hotel amenities, services, and local attractions.
  • Handle guest inquiries, requests, and complaints promptly and courteously.
  • Process reservations, cancellations, and modifications accurately.
  • Ensure the cleanliness and tidiness of the lobby and guest areas.
  • Maintain knowledge of hotel policies, procedures, and safety protocols.
  • Assist guests with luggage and transportation arrangements as needed.
  • Collaborate with other hotel departments to fulfill guest requests and resolve issues.
  • Adhere to established security and emergency procedures.
Required Qualifications:
  • Must be at least 18 years of age.
  • Must be able to pass a background check.
  • Presentation and uniform must adhere to established standards at all times, maintaining a polished and professional appearance.
  • Friendly and outgoing personality with excellent customer service skills.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
  • Ability to work in a fast-paced environment and multitask effectively, prioritizing tasks based on guest needs and operational requirements.
  • Flexibility to work varying shifts, including nights, weekends, and holidays.
What's in it for you?

We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Employee Benefits:
  • Now Offering Daily Pay
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
  • Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
  • Referral bonuses for bringing new members to our team.


OUR MISSION: "Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time."

EEO

Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

Qualifications

LC123

  • Housekeeper - Lakecrest Casino

    1 day ago

    Ardmore, Oklahoma, United States Traditions Spirits Full time

    Housekeeper Job DescriptionWe are seeking a detail-oriented and physically capable Housekeeper to join our team at Lakecrest Casino. As a Housekeeper, you will play a vital role in ensuring our guests enjoy a clean, comfortable, and welcoming environment during their stay.Key Responsibilities:Clean and maintain guest rooms, including making beds, dusting...

  • Housekeeper - Lakecrest Casino

    5 days ago

    Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    Housekeeper Job DescriptionWe are seeking a reliable and detail-oriented Housekeeper to join our team at Lakecrest Casino. As a Housekeeper, you will play a vital role in ensuring our guests enjoy a clean, comfortable, and welcoming environment during their stay.Key Responsibilities:Clean and maintain guest rooms, including making beds, dusting furniture,...

  • Guest Services Representative

    3 days ago

    Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    Job DetailsLocation: Lake Crest Casino & Hotel - Ardmore, OKJob Type: Part TimeSalary Range: $16.00 HourlyJob DescriptionWe're seeking a skilled Guest Services Representative to join our team at Traditions Hospitality Group. As a key member of our hotel establishment, you'll be responsible for delivering exceptional service to our guests, ensuring their stay...

  • Housekeeper- Lakecrest Casino

    7 days ago

    Ardmore, United States Traditions Hospitality Group Full time

    Clean and maintain guest rooms, including making beds, dusting furniture, vacuuming carpets, and cleaning bathrooms. Replace linens and towels as needed, ensuring all items are clean and presentable. Empty trash containers and dispose of waste in a s Housekeeper, Hotel, Casino, Cleaning

  • Housekeeper - Lakecrest Casino

    3 weeks ago

    Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    Job DetailsJob Location: Lake Crest Casino & HotelPosition Type: Part TimeSalary Range: $16.00 HourlyTravel Percentage: NoneJob Category: Hospitality - HotelDescriptionEmbark on a rewarding career with Traditions Hospitality Group. As a Housekeeper for our esteemed organization, you will play a vital role in ensuring our guests enjoy a clean, comfortable,...

  • Housekeeper - Lakecrest Casino

    3 weeks ago

    Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    Job DetailsJob Location: Lake Crest Casino & HotelPosition Type: Part TimeSalary Range: $16.00 HourlyTravel Percentage: NoneJob Category: Hospitality - HotelDescriptionEmbark on a rewarding career with Traditions Hospitality Group. As a Housekeeper for our esteemed organization, you will play a vital role in ensuring our guests enjoy a clean, comfortable,...

  • Housekeeper- Lakecrest Casino

    4 weeks ago

    Ardmore, United States Traditions Hospitality Group Full time

    Job DetailsJob LocationLake Crest Casino & Hotel - Ardmore, OKPosition TypePart TimeSalary Range$14.00 - $16.00 HourlyTravel PercentageNoneJob CategoryHospitality - HotelDescriptionEmbark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.Housekeeper (Hotel)As a Housekeeper for Traditions Hospitality Group,...

  • Housekeeper- Lakecrest Casino

    17 hours ago

    Ardmore, United States Traditions Hospitality Group Full time

    Job Details Job Location Lake Crest Casino & Hotel - Ardmore, OK Position Type Part Time Salary Range $14.00 - $16.00 Hourly Travel Percentage None Job Shift Any Job Category Hospitality - Hotel Description Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.       Housekeeper...

  • Housekeeper- Lakecrest Casino

    3 weeks ago

    Ardmore, United States Traditions Hospitality Group Full time

    Job DetailsJob Location Lake Crest Casino & Hotel - Ardmore, OK Position Type Part Time Salary Range $14.00 - $16.00 Hourly Travel Percentage None Job Category Hospitality - Hotel DescriptionEmbark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.Housekeeper (Hotel) As a Housekeeper for Traditions Hospitality...

  • Housekeeper- Lakecrest Casino

    5 days ago

    Ardmore, United States Traditions Hospitality Group Full time

    Job DetailsJob Location Lake Crest Casino & Hotel - Ardmore, OK Position Type Part Time Salary Range $14.00 - $16.00 Hourly Travel Percentage None Job Shift Any Job Category Hospitality - Hotel DescriptionEmbark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.Housekeeper (Hotel) As a Housekeeper for...

  • Casino Audit Clerk, NB

    4 weeks ago

    Ardmore, United States The Chickasaw Nation Full time

    We are currently looking for a Full Time Casino Audit Clerk, NB to join our team located at the Lakecrest Hotel and Casino Summary: Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Partners with internal and external...

  • Housekeeper- Lakecrest Casino

    15 hours ago

    Ardmore, United States Traditions Hospitality Group Full time

    Job Details Job Location Lake Crest Casino & Hotel - Ardmore, OK Position Type Part Time Salary Range $14.00 - $16.00 Hourly Travel Percentage None Job Shift Any Job Category Hospitality - Hotel Description Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.       Housekeeper...

  • Housekeeper- Lakecrest Casino

    14 hours ago

    Ardmore, United States Traditions Hospitality Group Full time

    Job Details Job Location Lake Crest Casino & Hotel - Ardmore, OK Position Type Part Time Salary Range $14.00 - $16.00 Hourly Travel Percentage None Job Shift Any Job Category Hospitality - Hotel Description Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.       Housekeeper...

  • Housekeeper- Lakecrest Casino

    23 hours ago

    Ardmore, Oklahoma, 73401, Carter County, OK, United States Traditions Hospitality Group Part time

    Job Details Job Location Lake Crest Casino & Hotel - Ardmore, OK Position Type Part Time Salary Range $14.00 - $16.00 Hourly Travel Percentage None Job Shift Any Job Category Hospitality - Hotel Description Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests. Housekeeper...

  • Security Officer II

    2 weeks ago

    Ardmore, Oklahoma, United States The Chickasaw Nation Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Security Officer II to join our team at the Lakecrest Hotel and Casino. As a Security Officer II, you will be responsible for providing exceptional customer service, ensuring the safety and security of our guests and employees, and maintaining a professional and respectful environment.Key...

  • Guest Services Ambassador

    3 weeks ago

    Ardmore, Oklahoma, United States Traditions Hospitality Group Full time

    Job DetailsJob Location: Lake Crest Casino & HotelPosition Type: Part TimeSalary Range: $16.00 HourlyJob Category: Hospitality - HotelDescriptionEmbark on a rewarding journey with Traditions Hospitality Group. As a Guest Services Representative, you'll be an integral part of our hotel establishment, ensuring that guests receive exceptional service from the...

  • Beverage Server- Lakeside Grill

    3 weeks ago

    Ardmore, United States Traditions Hospitality Group Full time

    Job DetailsJob Location Lakeside Bar & Grill - Lakecrest Casino & Hotel - Ardmore, OK Position Type Part Time Salary Range $2.13 - $2.13 Hourly Job Shift Any Job Category Food & Beverage DescriptionJoin a team where your talents are valued and your potential is limitless. Your favorite job awaits - apply now!Costumed Beverage Server As a Costumed Beverage...

  • Sales Associate

    2 days ago

    Ardmore, United States The Chickasaw Nation Full time

    We are currently looking for a Part Time 38 Sales Associate to join our team located at the Lakecrest Hotel and Casino Summary: Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Partners with internal and external services...

  • Onboard and Compliance Coordinator

    1 month ago

    Ardmore, United States The Chickasaw Nation Full time

    We are currently looking for a Full Time Onboard and Compliance Coordinator to join our Assistant Area General Manager, Gold Mountain team located at the Lakecrest Hotel and Casino Summary: Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and...

  • Shift Manager

    2 months ago

    Ardmore, United States Traditions Hospitality Group Full time

    Job Details Job Location Border Casino - Thackerville, OK Position Type Part Time Salary Range $15.00 - $17.00 Hourly Job Shift Any Job Category Food & Beverage Description Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.   Position Description: Shift Manager As a Shift Manager,...