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Casino Audit Clerk, NB

2 months ago

Ardmore, United States The Chickasaw Nation Full time

We are currently looking for a Full Time Casino Audit Clerk, NB to join our team located at the Lakecrest Hotel and Casino

Summary:

Responsibilities:
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* May review reports prior to final submission
* Assists/performs audits as needed
* Compares machine and ticket discrepancies by using the ACSC system as needed
* Balances all funds at the completion of each shift in partnership with a supervisor or manager
* Reviews the accuracy of financial data through daily verification of paperwork, resolving variances through use of currency verification equipment, manual review of tickets, automated reports and/or surveillance images
* Prepares daily reports
* Reviews ACSC audit ensuring accuracy of information for financial reports and decision-making
* Performs all other duties as assigned

Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Must be able to exert analytical and critical thinking skill
* Honesty, truthfulness, reliability, accountability
* Able to read, understand and apply regulations and policies
* Knowledge of related internal controls (MICs, TICs), etc.
* Knowledge of casino based facility software and systems
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:
* Advanced Excel skills to include embedded links, pivot tables, query, etc.
* Accurately type 35 words per minute

Experience:

Nonessential:
* 1 year directly related experience

Education:
Essential:
* Associates Finance

Credentials:
Essential:
* Pass general background check
* Standard Driver's License
* Gaming license or permit as required by assigned position

Working Conditions:
Essential:
* Basic math environment
* May work where cigarette smoking occurs
* Bright and Flashing lights
* Casino
* Fast-paced
* Pass pre-employment drug test
* Use computer up to 50% of shift
* Hand-eye coord, reach and grasp
* Manual dexterity
* Sitting up to 50% of shift
* Standing up to 50% of shift
* Walking up to 50% of shift