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Sales Coordinator
2 months ago
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB
The Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives orCorporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes.
STARTING PAY RATE: $19
THE DAY-TO-DAY
- Process reservations, confirmations, cancellations, special handling alerts, and amenities.
- Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute toother departments as needed.
- Be a resource on activities, services and amenities within our resorts and Las Vegas.
- Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients
- Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
- Prepare expense reports and maintain files to highly sensitive and confidential information.
- Provide excellent service consistent with the property's core service standards and brand attributes and maintain positiveworking relationships and partnerships with clients and employees by understanding their expectations and anticipating theirneeds.
- Assist in responding to customer correspondence and requests as needed, and in Executives absence.
REQUIRED
- High School Diploma, GED or equivalent
- Age 21 +
- Guest service experience
- 2+ Years of PriorAdministrative experience, preferably within a hospitality, hotel, or sales function
THE IDEAL CANDIDATE
- Excellent customer service skills
- Organizational skills to function effectively under time constraints, within established
- Possess excellent written, verbal and interpersonal communication skills
- Professional appearance and demeanor
- Knowledge of Microsoft Office
- Strong telephone and e-mail etiquette
- Effectively communicate in English, both oral and written forms
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today